This was my first stay at a citizenM hotel, and I was pleasantly surprised. I believe citizenM hotels worldwide are almost identical; their rooms are modular and pre-fabricated, facilitating construction. The first hotel opened in 2008; the brand was swallowed by the Marriott Bonvoy conglomerate in 2025. CitizenM's are branded as "Select" hotels by Marriott, with more limited services and amenities vs. their "Premium" and "Luxury" branded hotels. Courtyard, AC and Aloft are other "Select" brands. LA's branch opened in 2021 in a rather gritty part of DTLA. CitizenM's are all tech-forward. Unlike the AC brand's polar-opposite minimalistic design, citizenM's lobbies all look like living rooms with a variety of seating types and areas, lots of modern "art" on the walls, tons of dust-catching tchotchkes on shelves. Perfect for lounging, working, eating, socializing. There is always a bar/dining venue/snack shop called canteenM that's open 24 hours. They serve a breakfast buffet here (with a charge). There are meeting rooms (societyM) and some locations have a rooftop bar (CloudM), but LA only has a small terrace off the fitness centre. I liked how the 5 meeting rooms were individually designed with different light fixtures, tables, seating and decor. I took the Metro here; there are a couple of stops about 2 blocks away. I believe there are parking garages nearby, but there is no valet. Check in is via kiosks that scan your ID and credit card and activate your room key. There is an "ambassador" there to assist if needed. Note that check-in is at 2 pm. I tried to check-in early, but the ambassador first had to see if this was possible and then did some special computer maneuvers so that I could. I believe I was able to check in early because of room availability and possibly my mid-level Marriott Bonvoy status and the fact my reservation was prepaid. If not available, they can store your luggage. I knew beforehand that the rooms are petite, almost pod-like. They are smaller than a cruise ship cabin, but boy are they well-designed and tech-forward! The room is the width of the king bed, which has 2 drawers underneath--one for storage and one holds the safe. Note the bed is square, so you can sleep either parallel to or perpendicular to the window; the latter is recommended if there are 2 occupants so you don't have to climb over each other. There's a small desk, a bench and a fixture that houses the sink, trash bins, some shelving and even a small fridge! Opposite is the clouded-glass enclosed toilet and shower (with 2 heads, shampoo/body wash for AM and PM, conditioner). An iPad docked by the bed controls EVERYTHING in the room, included different coloured lighting in the shower. For such a small space there are quite a few light fixtures. There's a small open closet and a full-length mirror. The TV is mounted above the bed. There's also a small shelf with a few small books held upright by a faux Jeff Koons Balloon Dog piece. Note there are no washcloths or cups. The hotel tries to avoid plastic; the iPad advises you to get glasses and refillable bottles of water at the canteen. Ice can be supplied here as well. I found the room surprisingly quiet. I was expecting more noise from outside and well as from the hallway. There are no irons in the room, but there are special ironing rooms on the even-numbered floors. The decent fitness centre is on the 10th floor along with the aforementioned terrace. Of special note is the carpeting in the hallways. It shows aerial views of various (labeled) LA landmarks. Wow! I took a peek at the canteen menu. It's fairly limited after breakfast, so I went to the famous Grand Central Market around the corner. I also liked DTLA Cheese Superette near the Market, and Le Draq across the street from citizen. The breakfast buffet looked decent, with hot and cold items (including smoked salmon), and the breads were from Larder Baking Company, owned by famed chef Suzanne Goin and business partner Caroline Styne. Overall a very nice and surprisingly impressive and pleasant stay! I much prefer this brand over AC! read more

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I forgot to book a hotel for an overnight and Citzen M was affordable and available. Well.... The place has a great vibe. Check in was a breeze and the staff was super helpful. I had head the rooms are micro small (and they are) but the thoughtfulness they put into the rooms made it welcoming and relaxing. The king sized bed was a delight. One thing... they need an electric socket on the "window" side of the bed. The bar stays open til 1am and they serve food til midnight. We got bq k from a show and had the pot stickers (good) but we're pretty spendy for five. The truffle fries were great. The aioli was also good. They have hot tea that was delicious. All in all this was a good place to stay and will certainly book here again. read more

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Still my go to hotel for Downtown LA. Not in the middle of action, but tucked away a nice distance when you want to unwind. Bus & Metro rail stations are a short distance away. Block & a half away from Grand Central Market. And a short bus ride to Crypto Arenas. There are some "interesting" sights & activity. But it's LA, that's any and everywhere. I wholeheartedly recommend & will be back. read more

CitizenM - Lobby - Hotels Near Me - Los Angeles, California

This hotel was perfect for a work trip , the room is small but functional.the breakfast is superb and the staff too. I really recommend this to anyone that will like to stay in DTLA close to the financial district. They don't have parking on site and your credit card need to match the reservation but every else is nice, they even have a game that you can play with the changing light on the bathroom! There pillows and blankets are amazing you melt on them! Do not skip this hotel in DTLA on your next visit ! Shootouts to Jay is n the front desk read more

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Nice staff very nice lobby but the rooms are tiny the hotel offers no parking and it's in a horrible part of downtown LA

After I semi snuck into the Hellman building downtown, the first high rise in LA built in 1903, I wandered into this hotel, bar restaurant explosion of modern wonderment with each area unique unto itself called CitizenM Los Angeles Downtown. From restored 1903 to this explosion of color, art, whimsy with a great bar and fascinating alcoves each with its own mood and a cathedral ceiling that makes things spacious yet oddly intimate at the same time. I grabbed a cocktail and soaked in this joint wondering how long the old bones in the chair had been sitting doing the same. Everywhere one feasts your eyes there is something extraordinary to see. I hope to check out a room next time. read more

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I absolutely loved this location. I went for a Work related event, but I would definitely stay here again. Yes, the rooms are small, but they're very cute and comfortable, the only drawback is the hotel has no actual parking, there is parking across the street that you must pay, but it's small, so you might or might not get a parking spot. The check was easy to do you do it yourself, but there's someone always there in case you can't over. I had breakfast there for only $20 and it's a buffet, so a very good price for what you get. I would definitely stay again. read more

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For $200 a night I got to check myself in, check myself out, I didn't realize Marriott has hone self serve. The room was tiny, the air didn't work so I called maintenance, who showed up like 2 hours later said he fized it, but it never cooled off. It did leal water from the ceiling the rest of the night and right above one of only 2 outlets in the room and it was the one where are phones were charging. What really sucks is when I tried to reserve the room there was a problem with my card. The price was $169 but none of my cards were excepted. I checked them all they were fine so tried them card again the next day and it worked bur the price was now $203. The fridge was a drawer that held a 2 liter bottle nothing else. Has Marriott really hone downhill this far or is it just that property, because I joined Bonvoy but they had no place on the site to review or complain. Not sure I want to try another Marriott, I can't afford to flush my cash down the toilet and that's what it felt like I had done after I checked myself out. Be good to yourself, choose a different hotel. read more

Great location within walking distance to restaurants and Grand Central Market. You have to appreciate the digitally enabled experience, from kiosk checkin to the iPad controlled room. The room size is perfect for me when I'm traveling alone. I've stayed in this location a few times and each time has been consistent, in terms of service and room cleanliness. read more

CitizenM - Hotels Near Me - Los Angeles, California

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No parking. Overpriced for what you get. Rooms are tiny and badly designed. Can't even open your suitcase it's so small. Horrible experience. read more

One star off because this hotel has NO PARKING but we found a garage a couple blocks away. Really inconvenient when you have a bunch of bags to carry. Now the good, service was awesome and it's like staying in an art gallery, so much to see! It does have a younger clientele but it was still quiet and peaceful. The rooms are like cruise ship cabins, but very fun, clean, and tech forward. The bed was so comfortable with a nice down duvet. Breakfast was good and the bar was also nice. We will definitely stay here again! read more

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This was actually our second time staying at CitizenM and we had a great experience again. CitizenM is an affordable option and is even more reasonably priced than most AirBnBs in LA with a good location and without the extra fees. The rooms are kind of small, but I don't mind it as the bed is comfy and very clean and the room has great blackout curtains. Every employee I've spoken to has been so very nice. The branding is a little funny because the constant "welcome home, citizen" messaging feels very teenage dystopian novel but it gives me a laugh. They decorated our room on the top floor for us and gave us a complimentary bottle of wine and brownies for our anniversary on top of preparing a cute card, which I didn't expect but really appreciated. We grabbed drinks in the lobby and chatted with the bartender Beba, who was cheerful and funny and had really positive things to say about working at CitizenM, and I always appreciate hearing about a company that treats its employees well. read more

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I stayed for two nights at Citizens DTLA in downtown LA, near Little Tokyo and had a pretty solid experience. The location is prime, right on the corner of South Spring Street, with a parking garage next door and an open lot across the street, though there's no on-site parking. There are a few free spots in front, but parking is definitely a bit of a hassle, so keep that in mind. As soon as you walk in, the vibes are vibing. Don't expect a typical hotel. Expect to feel like you're walking into someone's funky living room filled with art and good energy. The check-in process is pretty cool too. No traditional desk here! You check in at a table with a row of iPads. You scan your ID, select your room preferences (courtyard view or street view, low or high floor), and you make your own key card. It's pretty self-explanatory, but there's an employee around to help if needed. Doors lock around 9pm which I thought was pretty easy so you gonna need to buzz to get into the spot on your first night. The hotel has a nice bar that was poppin both nights I was there, and the vibe overall is great if you're looking to work or just chill. There are a ton of spots to plug in your laptop. There were booths, open seating, and private chairs so it's perfect for remote work or a quick group meeting. The elevators are quick, and with only 10 floors, it doesn't take long to get to your room. My room was on the smaller side, which could feel a bit cramped, but it's equipped with all the smart tech you could want. The iPad in the room controls everything from lighting, TV, blinds and you can even adjust the mood with different lighting options (dimmed lights, bright lights, different colors etc). The bed was an XL King, and I slept perfectly. The bathroom is pretty compact, with a handheld shower and waterfall option. It's just big enough for one person (maybe two if you're cozy), but the shower is nice, and the sink has filtered water so you can drink straight from it. A few things to note: there's no iron in the room, but there are community irons on four floors. There's also a tiny gym on the top floor, which has a few dumbbells and a couple of treadmills, so not a lot of options for a full workout. The lack of parking definitely costs it a star, but overall, the hotel is clean, well-maintained, and has everything I needed for a short stay. I'd definitely come back, especially as a solo traveler or with a partner. I wouldn't stay for more than a couple of nights since the rooms are small, but for a quick getaway in downtown LA, it's a great spot! read more

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No complaints about our stay. The staff was very professional and accommodating. I loved the vibe and ambiance just walking in! The room was literally just for sleeping, not much room per se but the view was amazing and our bed was very comfortable. Definitely a place we would come back to! read more

CitizenM - Hotels Near Me - Los Angeles, California

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Ok I called and was a bit well why is there no Vallet. But the garage next store was fine and when I walked in I knew it was 2025 not 1995. Tech beyond believe but the greeter couldn't do enough. The rooms is like your on a cruise ship but clean and techy beyond believe. Open your minds and come. Abby such an amazing person greeted me and served my favorite drink and recommended the food for my pallet. I looked around and said yes this is where hotels are going! Booked the next two weeks. Come and experience and you shall see! read more

Well, this was a new experience. I've never stayed at a hotel like CitizenM before, and I genuinely liked it. I was in LA for the J-Hope of BTS concert and wanted to stay some place more central because there was a day off in between two concerts. CitizenM is a somewhat affordable hotel with cozy aesthetics, intriguing concept, and has some of the more intriguing mechanics. And do all the pieces fit together? It's up to you to stay here and figure it out, I suppose! Even though you can check yourself in, there are staff that can help you out in the front/lobby. But I checked in by myself through a kiosk (scan Drivers License, choose my room, created my own keycard), then went up to my room (7th floor for me [BTS is 7]). When I first walked in, I saw one of the smallest hotel rooms ever. But honestly, it's perfect for a solo traveler like myself. Everything is controlled by an iPad in the room or through the app which you can download on your phone. I don't know if it's normal for the evening-to late shift to be complacent, but service all around was just bad. Drinks came out slow, food order was forgot to put in so I got it super late, everything was too casual without any attention to customer service. With just the late/super late issue, I'd still stay at CitizenM. Next time, I'll just get a driverless Waymo to take me to a restaurant after a concert too. read more

I was pleasantly surprised by this trendy hotel that utilizes state of the art technology such as self check in kiosk where you can select your preferred room and also program your own room key. The room comes equipped with an iPad tablet which you use to power on the flat screen TV, select channels as well as activate mood lights and control the room temperature and window blinds! The rooms are tiny but are fitted with contemporary decor! There is a fitness center on the 10th floor! Only downsides here are No microwave! No swimming pool! read more

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Artsy hotel in the heart of downtown that is DEFINITELY NOT a business hotel or for more than one person. Rooms and lobby/lounge area are/is cute, modern and high tech but the rooms are WAY TOO SMALL. It may be the smallest hotel room I have ever seen in the U.S. It doesn't seem to fit the Marriott brand which bought this chain for $355 million in 2025. They may want their money back. read more

Cool hotel. Rooms are just the right size for two people but smaller than your typical hotel room. Room was really clean. Nice size bed unless you're over six feet tall. Check in was very easy. Bar in the lobby. Located right in downtown LA. read more

CitizenM - Bathroom - Hotels Near Me - Los Angeles, California

My partner and I loved our stay here! So nicely situated in the historical district. We had lovely views of some historic buildings. We were located on the 6th floor. The beds are a king XL --so incredibly comfortable! Some other reviews mentioned that the location is unsafe--as a LA local I would argue that it is situated in one of the nicer areas of downtown. The hotel is across from some very expensive luxury homes/apartments. The only issue we had was the TV. I could not get the screen sharing to work, we were trying for over an hour and once we got the visuals to work, the audio wouldn't work. Also--for reference I work in IT so I assumed this wouldn't be so much of an issue for me and imagine it would be more of an issue for the average person. I like how the bar and food is 24/7 access, I do wish they had more options for my highly restrictive Candida diet but I planned ahead and brought my own snacks. For parking, they do not have there own lot. Some other reviewers recommended parking at Joes but looking at the Yelp reviews on Joes lot I was worried about issues with my car being smashed into. I parked at the 213 S Spring St Garage (formerly the LA times garage) and it was like 2 blocks down, felt very safe for overnight parking was only $12 compared to other lots priced at $30 to $40 for overnight. Overall, recommend this stay and would come back. read more

CitizenM - Tv - Hotels Near Me - Los Angeles, California

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This was a nice place to stay in Downtown Los Angeles and not too far of a walk from Little Tokyo, which is where we spent most of our weekend. The room was small -- definitely got the Japanese hotel vibes down in that regard -- and I wouldn't recommend bringing a ton of luggage unless you want to be crawling over and around everything. But for me and my husband with just one small piece of luggage each, it worked and was cozy. We also didn't spend much time in the hotel room. It was our place to sleep and get ready every day and night, so we didn't lounge too much in it. But the iPad in the room allows you to control nearly everything: the lights (set the ones in the shower to whatever you want), window shades, temperature, etc. That was actually one of the things I didn't love though. I really can't stand businesses and places that think everyone wants everything inundated and steeped in tech. We learned the hard way that the fridge wasn't really much of a fridge and didn't seem to be for much of anything beyond sort of chilling drinks, if you have any. We put leftovers in there and I realized within the hour that it wasn't really meant to keep food, so we had to eat the leftovers so they wouldn't go bad. It didn't seem to get very cold though, so even if it was just for drink chilling, they wouldn't have been much cooler than room temp. The gym was open 24 hours and was nice but tiny. Two treadmills, a Peloton, and a small weight room. I usually went on really off times, like 11:00 pm to midnight, but even then there were still one to two other people in there. Not sure what it's like in there during peak hours. I did like the water refill station and the access to the balcony. Staff were super nice and made check-in, check-out, and bag holding very easy. The hotel was quiet, no loudmouths keeping us awake. Fair prices and worked well for our needs. I'd stay here again. read more

Lately I've been on a hotel kick... are there reasons? Sure. Are we gonna explain them? No. And this one is great. First of all, it's the most reasonably priced hotel that isn't a bedbug circus in Downtown LA. That's pretty impressive. Second of all, it's located in a primo spot on the corner of Spring St and 4th. The check in was super easy at a kiosk though there was an employee there, we didn't need them. We got to our room and let me say - I was quite impressed. Not only was it a great use of a small space, but it was freaking cool. We had a "garden" view on the 7th floor and loved our view of the buildings and the privacy of facing a parking structure so concerns of prying eyes. The bed is huge and snugly tucked against the huge window with a mounted flat screen at the foot. Not gonna lie, sexy as hell. And SO comfortable and well dressed. Loved the iPad which allowed me to open the blinds, turn on the TV, dim the lights and even pick the color scheme of the lights in the "bathroom" The bathroom is tight. It's a little capsule with a shower and toilet in cased in frosted glass. But the shower is great and the toilet is top of the line. Th only issue some may have is that the sink with which to brush teeth and wash the face is in the room in view of the bed. But I didn't mind at all. If you want overnight parking, Joe's is on Spring and 2nd and you can purchase ahead (it was $14) that's an easy fix for anyone who knows downtown (I do lived there for 8 years) Finally I do want to address the whole "bad neighborhood" thing I keep seeing. The neighborhood is NOT bad, it's downtown LA. I would argue Spring and 4th is a nicer area that is central to some great spots like Grand Central Market, Spring Street south of the building, and plenty of other spots. It is not some crime filled area, it's a city center. Stop it. Anyway, if I ever need another night away, I know an affordable, fun, and excellent spot! read more

Futuristic, minimalistic, and modern updates. This place is in a great centralized downtown LA location and is a modern take for the Gen Z type. It has a vibe befitting of the modern professional on the backdrop of minimalistic spacing as you'll see in the rooms. The rooms are really tight and don't waste much space at all. There is a tablet that allows for controls of the room and you can change the colors of the uplighting which is very cool. CitizenM is priced fairly for this hotel type (updated, modern, clean, area) and I'd say of great value at this price point in this area of DTLA. read more

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I was at the Bar. Great experience. I really like the atmosphere of the hotel bar. Note to self and everyone else. Do not order the mixed pretty drinks on the menu they are premixed.remixed and I like a heavy pour!!! read more

The rooms are super small that's why I couldn't give them 5 stars plus no irons was the room and the refrigerator was super small enough for soda a bottle of champagne and a bottle of water . We are the rainbow community do they have a lil club around the coroner the night life was popping . read more

Let's be honest: they claim luxury stay at an affordable price. It did not feel like a luxury stay, and here's why: The room was small, for example you can only get into the bed from one side as the other two are against the wall. The combo bathroom shower is small and affords almost no privacy. There is no parking so you have to find your own, and there's not a particularly good place to even drop off guests. I stayed one night and it was fine for that, but given the size of the room, it would've been a bit claustrophobic for a multi day stay. It reminded me of a hotel I stayed in Paris some years ago, so if you're used to compact space, this might be fine for you. read more

Make sure you ask them (which is hard because the whole thing is led by self check-in and staff is distracted) to place you NOT under one of the multiple 'iron' gyms on the high floors (that I paid extra for). Otherwise you're going to hear people running and dropping weights over your head until midnight and then again at like 5am. HORRIBLE sound mitigation. Rooms are tiny which was expected, but the sound was the real issue. I didn't eat here -- just walk around the corner to Grand Central Market for great options. read more

As a solo traveler, citizenM is my favorite hotel chain! Highly enjoyed my stay at the citizenM Los Angeles Downtown location. I experienced a fun atmosphere with great service! citizenM Los Angeles Downtown has a nice vibe as soon as you walk in and check in on your own at the kiosk with the help of their staff, who is mostly always close by. I loved the floor and view that I picked at the kiosk. The room is cute, simple, and small, but it worked for me and my traveling needs. You can control a lot of the room from the tablet, which makes for a customizable experience. With the tablet, I changed the colors according to the mood I was in, opened and closed the blinds, played music, watched TV, streamed, etc. All of the above can be controlled on the citizenM app too; that's super convenient. The staff is so nice and helpful. Several times at the bar, I ordered the signature drink called "citizen Jasmine" which tasted really good, and the food is pretty decent, especially if you don't feel like going anywhere and want to just hang out at the cool hotel. One evening, I needed to remove the wrinkles from my clothes, so I went to their "ironing room". I had to figure out how to use the iron machine, but once I did, I was able to iron quickly and return to my room. I loved the hotel, and I would go back! I had a great several-day vacation! read more

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I'd like to start by saying the staff was exceptional. The lobby is very Instagramable with several selfie stations. The room was clean and quiet. The bed, however, was a futon on a box spring. Which is exactly as comfortable as a futon on a box spring. I was unable to grab a quick nap before going to the opera. When I returned to my room it was very late and I had trouble keeping my eyes open. But even then the hard altar like surface kept me from getting any sleep whatsoever. I would have been better off sleeping in my car. Again. The staff was very friendly and helpful. The tiny rooms were very clean and quiet. But that bed wrecked me for several days after my stay. read more

We decided to stay at citizenM again after two previous family stays, even though this time we booked last minute at a higher price. The rooms are small, fitting just a king-sized bed with a compact shower and toilet, but that's really all we needed. The hotel compensates for the room size with its large lobby and several floors of common areas where you can relax or work. There's a café in the lobby that offers a buffet-style breakfast, along with a bar and office meeting rooms. For those in need of ironing, the "Iron Heaven" stations on multiple floors come in handy, though there's no laundry facility onsite. They also allow early check-in when rooms are available, which is a great perk for travelers. One option that caught my eye was their membership program, which offers benefits for frequent travelers. It provides discounts and perks across their many locations in major cities around the world, such as New York, London, Paris, and more. When I start traveling more, I'll definitely consider signing up for this, as it seems perfect for hopping between citizenM hotels worldwide and getting extra value for repeat stays. Overall, the modern design, convenience, and global network make citizenM a solid choice, especially if you prefer well-thought-out spaces and vibrant common areas. Highly recommended!!! read more

CitizenM - Hotels Near Me - Los Angeles, California

Really friendly bar. Cool vibe. Perfect room for one person, would be right for two. Nice decor, friendly staff, good price. read more

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I loved this hotel from the moment I stepped through the doors. The staff were welcoming and helpful. The decor was fresh, hip and clean. The bar area was welcoming, and every arm chair, couch and booth was cozy. My room was perfect for me, plenty of space. Would be good for a couple too. The gym had updated equipment and a good view. Their coffee was delicious, and I didn't mind heading to the lobby to fill up my morning cup because the vibe there is so energizing! I walked around the block to the Grand Central Market to check out the variety of food vendors. I also ate food at the hotel and it was fresh and filling. Thanks for a great stay!! read more

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Many work stations to just get on your laptop and work, even a lounge to just chill, meet ppl, and a nice bar! Restrooms are so clean! They are open on Christmas! Parking is street but at the least doors open for you! Thank you read more

I see they paid Yelp to get my review taken down after I told the truth about how intrusive, weird, and rude the staff are, and how poor the noise insulation is, making it so you can never truly relax. I've been in worse hotels since, but this is still ranked near the bottom of my list. It's not worth your hard earned money or time. Go elsewhere where the staff is actually professional and the cleaning people won't purposely bang the shared wall to get a rise out of you. I even caught the youngest male cleaning employee standing behind my doorway with his ear to the peephole trying to eavesdrop on my phone conversation with my family. The food is also horrible even by hotel standards and the rooms are made for Oompa Loompas, not normal sized people. I've been in a lot of hotels since and this one charges way too much considering the lack of basic amenities, and the tiny size of the room itself. There's so many superior options in downtown LA and the surrounding areas, do your thorough research before settling on this place. I gave them two chances and didn't enjoy my stay either time. The fact that they deleted my first review just further shows the truth being told hit too close to home for them to handle, but the truth NEEDS to be out there so more people don't get ripped off. Heed my warning read more

I took a vacation back to LA from Austin and needed a place that would have new updates and make me feel back at home. Here's my update below.  Pros: - Workout space  - Prices were very fair  - Room was SPACIOUS - Mood lights!  - Friendly staff - Walkable to Grand Central  - Close main areas in DTLA - Unique artwork - Food and bar are good - Great co-working space Side Notes: - Have to pay for parking - Ironing boards not in rooms - No room service for food - Can order food/drinks at the bar - Automated controls via iPad Summary This hotel has a young professional feel, more suited to travelers who want a youthful vibe. From the artwork on the ground level where you check in (Eames chairs to art all over the walls) to the workout space, you can tell everything had an intention. If you are looking for traditional, there are other options in DTLA, but while in the room, I couldn't hear a thing, so the space provided solitude when I needed it.  Some side notes now.  Ironing boards are not in every room but on specific floors throughout the hotel in separate rooms. You can steam and iron, and the space was pretty unique. I didn't have to wait, but it does cause some people to change what they are used to in ironing a shirt, so consider some time to get that done.  Room service for food or drinks is not delivered directly to you, and you have to go to the first floor to the main bar/food area to pick up snacks or order from the extensive menu. Not a big deal, but plan so that you can grab a delicious cocktail as you wait for food to take back to your room. They have an all-you-can-eat breakfast every morning that you can charge to your room or walk nearby to some unique spots. The iPad is your go-to remote for cleaning your room, playing with the mood lights, adjusting the temperature, or casting your iPhone on the TV. It's pretty satisfying to auto-control the curtains, and it gets DARK in the room, so if you need rest, you'll get it.  Like most hotels, the gym is decently sized, and they have a couple of treadmills, a rower, and a couple of Peloton bikes to get your cardio in - also, a free weight area to get things done. Not many people were there when I went, so it felt like I had space. Also, bring your water bottle to refill some water with a conveniently placed filtered water area.  To close, the staff was accommodating and kind. Thank you for a wonderful time there, as I got what I needed: * Solitude * Walkability to Grand Central Market * KazuNori (my fave handroll place in LA) I didn't have to park a car, so Uber was easy to call, making my time there less stressed. Overall, very satisfied! Thank you, CitizenM! read more

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I love the place especially the staff from checkin in to check out. Shout out to Matt, who called to let us know that I left the most important thing in this trip.! Thank you Matt you're the best and an angel! Will definitely be coming back! read more

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The Most Traumatizing Hotel Experience of My Life I travel often for work, but nothing could have prepared me for what I went through at CitizenM Los Angeles. This place was not just unprofessional -- it was dangerously negligent and downright inhumane. I suffer from a heart condition following a heart attack two years ago. On this trip, I woke up at 3:30 AM with a severe panic attack and chest pain. I called the front desk for something as simple and critical as a glass of water, explaining my medical history and distress. The response? A flat-out no. I was forced to take the elevator down five floors myself, in the middle of a panic attack. Once I got to the bar, someone handed me a glass of water -- but as I got back in the elevator, everything went black. It suddenly stopped between floors, the lights cut out, and I was trapped inside. I spilled the water, slipped, and fell hard while in full panic. As I hit the emergency buttons, I could hear laughter from the speakers -- as if someone was mocking me. I can't describe how terrifying that moment was. I was trapped for nearly an hour. When I was finally released, I was not given help -- instead, I was escorted back to my room, had two security guards stationed outside my door, and was told I wasn't allowed to leave. I couldn't even access my car to get my heart medication. To make it even worse, a few hours later, police showed up to remove me from the hotel -- like I was the problem. When I asked the hotel manager, Jay, if he realized he worked in the hospitality industry, he smugly responded, "Yes." Then I asked if this was how he treated guests. Again, he said "Yes." I couldn't believe it. The only decent person I encountered was the LAPD officer, who gave me his card and recommended I get a lawyer. This place is not just unfit to be called a hotel -- it's a liability. No empathy, no safety, no professionalism. Just cruelty and cover-ups. I wouldn't wish this experience on anyone. If you care at all about your health, safety, or dignity, avoid this hotel at all costs. The Manager Jay has no business mopping the floor at McDonalds, never mind running a supposed nice hotel read more

I actually really enjoyed my stay and the cute little room at CitizenM! I was initially a little worried when my boyfriend booked us a room at this location because I am very OCD and do not do well with clutter. However, the room consisted solely of the basics and were organized in a way that maximized space! The rooms also had modern features, airplay, and an interactive iPad that could change the colors of the lights and operate the blinds. THE BLINDS!!! When I tell you I have never been able to sleep in because of light, I mean never, not even after an extremely late night out! The blackout curtains here had us knocked out! Though we were momentarily blinded upon opening the blinds in a panic after realizing how late it was, I have never slept better! We will definitely be staying at CitizenM next time we visit Downtown LA. read more

CitizenM - Cute little room! Super unique experience! - Hotels Near Me - Los Angeles, California

Bartender saved the review on this hotel. I am not thrilled breakfast is not included as most places I choose include this. Eddie arroyo's friendly attitude changed my mind about staying here. I would choose this hotel again because of his friendly service. Thanks for the good experience, sometimes staff make a huge impact and this was a one star turned into a 5. read more

This hotel chain is unique, quirky & fun to book for short stays. I used them in DC & now LA. The food is more than decent, the empanadas & rose mary French fries are exceptional. The rooms are small but clean and fun with the different colors and compact design. The beds are very comfortable and you get a good night sleep. They employ young hip hard working people, I highly recommend Citizen M hotels, everywhere you look in this hotel you discover something new. read more