Cancel

    Open app

    Search

    Citibank

    1.6 (5 reviews)
    Open 10:00 am - 5:00 pm

    Services - Citibank

    Personal banking

    Citibank Photos

    You might also consider

    Recommended Reviews - Citibank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Zero stars. I didn't receive good service here. No follow up on the resolution of my issue. Also, seems to be completely understaffed.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Marwan has to be the most engaging, personable teller ever. Everyone is very friendly & welcoming.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Banks & Credit Unions 4,166 times last month within 15 miles of this business.

    Verify this business

    Palatine Bank & Trust

    Palatine Bank & Trust

    (9 reviews)

    Been with the Wintrust network of banks for a few years now. I started in Chicago with Wintrust and…read morethen floated my accounts over to Palatine Bank & Trust. This isn't really the banks fault as much as it's a corporate issue / computer structure issue. Whenever I want to transact business inside I have to get Northshore Bank paperwork filled out. It adds on a minute or two of bureaucracy. I could open new and local accounts but it's a very hard task to do with direct deposit from the government. Changing government direct deposit is beyond a headache and beyond bureaucracy clogged. So I just keep using my accounts as extended network. The bankers at PB&T don't care. The PB&T bankers are some of the best people in the community. They are an always welcoming and friendly staff and always engage in the community, even if that engagement is something as simple as letting someone with anxieties about the COVID pandemic talk it out for a few minutes over the bureaucracy of a transaction. There's banks I've been to that have personnel who are cold, unwilling to talk and just want to get business done and shove the next person up to the window. There's banks that have gotten so impersonal that you walk in stick your card in a reader punch your PIN and then the "teller" gives you your money or deposits things. I won't mention the competitor name but they're a national big box bank and frankly I feel like ALL of the big box banks have gotten to a point of fully objectifying clients and treating them like nothing more than walking bags of money to transact with. PB&T some of the bankers recognize me when I walk in and greet me, other times I meet a new banker and make a new connection. But those connections only become stronger. PB&T is truly a bank that makes every effort to connect with clients, support them and overall be a friend to the client rather than just a bank. I can't say this about any other bank, historically Harris Bank pre merger had this kind of connection but since the merge they too have gone to big box bank psychology. There are few banks in the world that a person can comfortably say one of my friends happens to be my bank branch. This is one of them. I strongly recommend you move to PB&T if you are banking elsewhere. Not only is PB&T a truly client oriented bank but the entire Wintrust network puts the client first. I had an overdraft happen, I fixed it the same day and they didn't charge me a dime. I had an overdraft happen at my previous bank fixed it the same day and still got charged $45 AND got told I couldn't get a reversal done even though I fixed it the day of the overdraft. I could go on and on with reasons for you to bank with PB&T but I think the best way for you to see the bank in action is to drop in and see for yourself.

    I have been a customer at this bank for at least 15 years. The personal service is the best.read more

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (8 reviews)

    It has been a long time since I reviewed Chase Bank on Euclid in Palatine. While Chase, as an…read moreinstitution, is a huge multi-national corporation, this branch still operates like a small, hometown, bank. Our relationship has grown over the years. Lately, I've had to have a few items notarized and they are always ready to help. Also, I had an issue I could not resolve through their customer service line, and the branch fixed the problem with a smile. We continue to be loyal customers.

    A few months ago I TOOK MY elderly MOTHER TO OPEN CHECKING AND SAVING ACCOUNTS…read more Mr. Anthony Seiler/ aka Tony was our personal banker and he helped my mother by explaining which accounts would be best fit her, direct deposit, fees etc etc and in most instances repeating over and over until she would finally comprehend, simply because she has been stuck in the old school way of doing things, and accepting change, well is very hard some times. However surprisingly she actually love Mr. Seiler and more importantly trust him and trust me she doesn't even like or trust most people lol , funny , sad but true. We have even stopped in since then to ask him a few questions and change a few things and he immediately helped us. Well after her encounters with Mr. Seiler, he may have renewed her faith in humans. Mr. Anthony Seiler was very accommodating, patient , professional and just a nice person with a good heart. He represents chase bank very well. Thank You Tony ! I really appreciate you and will see you soon as we embark upon purchasing a condo in the near future.

    BMO Harris Bank

    BMO Harris Bank

    (3 reviews)

    On 2/12/24, I took a cashier check of $15,000 to deposit into my checking account only to find out…read morea seven-business day hold on the check. This was a cashier check and I should have access to the money on the same business day. When I look it up on line, I was able to access the money. IRS gets notified if the amount is over $10,000 and not the $5,525. The teller needs to be more informed on cashier checks.

    Worst loan experience EVER!! At the end of February I purchased a camper. On my paperwork from…read more83RV all it said was that my first payment would be due April 1, and the terms of the loan - no information on who held the loan. I am in the 800 Club so when April 1 approached and I had no welcome letter, no loan information, no payment book - ABSOLUTELY NO communication at all- I went into my credit report to see who held the loan. BMO. On April 4 - with still NO communication from BMO- I called THEM. I had the agent help me set up an account, and set up double payments to occur every two weeks. On April 8 I received payment books in the mail, and my electronic payment went through. Later that night, I received an e-mail from BMO, and today (April 9) I received a call to my personal phone AND MY BUSINESS PHONE that they were not even supposed to have muchless call. I called not once but twice, the first time being told everything was ok and the second time telling me my payment was over 7 days overdue. Once I verified that my bank showed the payment was made yesterday and how I called them to set up the payments without ANY information from them, I asked for a supervisor. Of course, noone is available but they will call me. WOW! THINK TWICE (or more!!!) before you bank with this company. I will tell you that I am going to pay off this loan as fast as possible and NEVER do business with them. Horrible!

    Chase Bank

    Chase Bank

    (17 reviews)

    FIRST this bank is terrible Someone takes money from your…read moreaccount and your liable I never use cash app Almost 300 dollars, they credit me now they want too take back unacceptable, I was at work and someone hacked into my account and they want proof it wasn't me, ridiculous u will bank somewhere else.

    You can bank anywhere, so why not here…read more Banks are huge competition these days, most offering the same thing. Here's what made our experience great at this location. I was helping my mother open a checking and savings account. At her age (71) and being retired, she needs a little hand holding through new things like this. We came into Chase because we got a $300 coupon in the mail for opening a new account. She really doesn't have much money, so an extra $300 goes a long way for her. Our banker / specialist at Chase was Laura Homan. Admittedly my mom can be hard to deal with. She would talk at you for hours if you let her, and bankers these days are very busy and typically have lines of people waiting. Laura was very patient with Mom, and went slowly through everything so she would understand. I've seen bankers that want to try and sell you everything possible. While Laura did a good job representing Chase and different options available, she never got pushy with anything. We walked out with a new account, some checks, and a couple hundred extra dollars. Laura made it a great experience not only for my mom but me as well. Thanks Laura!

    Citibank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...