The hotel - medieval on the outside but stubbornly (perhaps unhelpfully) modern on the inside,…read morealso has a very formidable restaurant. Situated close to the medieval town center/main drag of this Madrid suburb, always hard to argue with a Parador. Is it my favorite example of the chain? Not by a long shot. Still pretty good.

Beautiful place in a quaint section of Madrid the Alcala de Henares. Rooms are spacious, well…read moreappointed and the service is high level. I though this was going to be more of a boutique hotel, but it is much more.

This is a great hotel. The people here are very helpful and very courteous. A friendly hotel. It is…read morecentrally located. You have many places to go and enjoy around the hotel: the plaza, museum, churches, bars, and restaurants all on the Calle Mayor.

As mentioned in my other posts, I am a huge fan of AC Hotels. The bathrooms are super amazing! They…read moreoffer a ton of amenities like shampoo, conditioner, comb, toothbrush, lotion, sewing kit, shower cap, cotton swabs. Location: This location was amazing. It was only a 30-minute walk to the center of Alcala de Henares, a small town with cobblestone streets and many beautiful cathedrals.

We enjoyed our stay here as it was a great value. The staff was friendly and the quality of the…read moreroom and hotel was great, exactly what we expected. The location is a 30 minute walk from the center of Alcala but there is a bus that stops directly in front of the hotel and goes to the center. The hotel is also easy to reach by car and there is plenty of space to park. We would stay here again.

This was the fourth time I've stayed here at the hostal/hotel. The location is great. Central…read morebetween the train station and the plaza de Cervantes. However this time, the wifi barely worked and the pool wasn't open yet although there was no warning of this on their website (and it was over 90degrees outside). The air conditioner was so loud at times I could barely sleep and the towels were crunchy (I'm guessing from drying in the sun.) The staff was friendly (more friendly this time than the other times I've been there years ago) and it's clean. The breakfast is simple and tasty and worth the low price.

Cuatro Caños is small hotel (hostel?) located in the center of Alcalá de Henares, a small city…read moreclose to Madrid. Why stay in Alcalá de Henares instead of Madrid? - convenient to visit places around Madrid (you don't need the downtown) - 20-25 minutes drive from the Barajas airport - 20-25 minutes drive from Madrid exhibition center - historic, hometown to Cervantes - less expensive than Madrid All of the above make sense only if you drive. If you plan to use public transport - better stay in Madrid. The rooms are tiny and clean. The room service is perfect - room cleaned, towels and linens changed daily. Location is great - you can find many restaurants within a short walk from the hotel. The Cervantes square is also close. Parking options: - San Lucas parking 8€/day, 5 minutes walk from the hotel: https://maps.app.goo.gl/pdxGQyNiq3enWbBc6 - free parking near Alcalá de Henares train station, 7 minutes walk from the hotel: https://maps.app.goo.gl/Rv2s2pVvunVAQRx58 The street and the hotel are is very quiet, no noise, perfect night rest! On the downside, there were problems with hot water. It runs for a minute and it's cold again. Really annoying. I will stay again if the rates are right!

This is a nice little economy hotel located in Alcalá de Henares, Madrid, Spain, within a short…read morewalking distance of the Plaza Cervantes, the Cathedral of Maria la Mayor and lots of other historic sites. It's also a short drive from the Madrid airport, just a little farther away from downtown Madrid on the same side of town. The hotel doesn't offer many amenities, but it is clean, has decent WiFi, hot water, great location, AC/heater, hair dryer, ample closet and drawers for clothes. There are plenty of stores nearby and restaurants for what you may require. Rooms are small but not cramped. The TV on the wall is very small, but does have cable. The window have excellent blinds. Electric outlets are limited but sufficient, 220 only, so bring an adapter for your plugins. There is a machine in the lobby for hot drinks; cold drinks sold from behind the counter. A continental breakfast is provided at the Complutense Bar three blocks away. Ask for your ticket at the front desk and present it to the server at the restaurant. If that is not enough the restaurant offers sizable delicious breakfasts at reasonable prices. There are four floors plus the ground floor and a basement. My room was on the third floor. The elevator is tiny but works fine. My only complaint was that the lobby and halls smelled of cigarette smoke. My room, however, did not. Sheets and towels are hung in the back to dry, so no dryer fluffy towels. I was there for business and didn't have time to do much else but sleep. For that it was fine. I had two single beds, a little short for me, but it worked. Extra blankets were available, and which came in handy during the chilly nights, especially until I figured out how to turn on the heater! Turn in your key every time you exit and pick up again when you return. Considering everything it was nice and clean place to sleep at a good price. Hotel staff were mostly all friendly.

I had a horrible experience with this establishment, they advertise the property in Airbnb as a…read morehome NOT a HOTEL, I specifically had requested to have an early check in and the Host Raquel reviewed and approved my request, she accepted to book me with a check in time of 12 noon, and once we arrived in Madrid from BOSTON, she never responded any of my requests regarding how I could get into the property or where I could meet up with so I could get access to the apartment, I literally had to call Raquel over 50 times until she decided to pick up my phone call and hang up many times, Raquel had the nerve to send me a message via WhatsApp informing me that I had the incorrect number to stop calling her, I then asked her if she was the host for the property listed in Airbnb because I was calling the # Airbnb provided as my point of contact, she then informed me that I needed to contact the hotel because she had nothing to do with my reservation. I finally was able to get into the hotel and as I was explaining my frustration to the front desk agent, Raquel's family member Rafael (Owner or Manager) approached me in a very condescending way assuring me that I was the one who was wrong because Airbnb specifies that the property is a hotel and the host point of contact is the hotel, guess what Rafael YOU are the one who is WRONG, you should NEVER treat your customers the way you treated me and I truly hope you keep your word and reimburse me the $315 that was charged to my account since I did not stayed at your Hotel due to the way I was mistreated.