They do NOT have the special strawberry milk shake with the gummy nerds candies here at this…read morelocation. I drove almost half an hour to this Zaxby's only to be totally disappointed. The commercial has been all over the TV for a week now...... ZERO STARS for this franchise owner

Zaxby's in Haines City Drive Thru completely messed up our order a couple nights ago by giving…read morewrong items and missing items we paid for. In addition some of the food was not fresh. I took pictures of the ticket showing what we ordered vs the mixed up food we received. I didn't go right back because it was pouring rain and our power went out as I sat down to eat. This evening I had time to go over and ask for either a refund or replacement. I was polite and explained what happened to the Manager on Duty, showing picture and receipt of issue. She didn't apologize and stated that unless I brought the food in there was nothing she could do and her hands were tied to theor policy, even with pictures I took. She also said there's no way the food was not fresh, basically insinuating I was lying. I asked if there is somewhere else I can provide feedback since she wasn't able to handle the situation and had no empowerment to resolve my concern at all. She gave me an email address which I will contact, though I expect no response. I will not return as all she had to do was take ownership of the situation and provide a replacement meal, a refund, or a coupon for future and apologize things went wrong. I want to share that this company does not care about quality or service recovery in their business to ensure things go right nor resolve things that go wrong and caution you to waste money there as it isn't cheap! I almost came home and dug in the trash for the food we didn't eat from 2 nights ago and take it over but decided then there would be a new excuse of why she couldn't do anything and still tell me I'm lying. One example of the mess up in this pic...we ordered NO coleslaw and got double slaw! Thankfully Cane's is opening soon with a similar menu in Kissimmee!

Last night's experience was ehhhhhhhhhh…read more Too many kids - I mean staff were horsing around then messed up the custard machine. I usually get the kids meal for a good value - under $8 for a cheeseburger that has grilled onions upon request - lettuce and cheese with crinkled fries a drink and a frozen custard with 1 topping. The custard machine was having issues this night and delayed serving in the timely manner of the custards. A few staff were gathering around and the lead was telling them to spread out and designate stations. The meal was not bad and the frozen custard is always a delicious treat. I usually get the cheesecake bits. The cheeseburger seemed to have a thicker patty than usual with the grilled onions, shredded lettuce and cheese. It kind of lacked mayonnaise and ketchup that I had to dunk in the burger to the ketchup as I bit into it to add some type of moistness to the burger. The fries were fresh and hot and salted evenly. The diet root beer I like getting because its pretty dang good. It has a good root beer flavor compared to a&w. I love their frozen custards. It has this creamy nice texture to it and its not too sweet. I usually do my own toppings for the custard sundaes. I usually get the butter cake or cheesecake pcs.

First time here! Wish we had a Culver's near us! Best thing about it is that the kids meal you…read morecan collect "points" and trade them in for items. And they have a "ticket" you can trade in for ice cream!

11/22/2025 This time I just wanted some Menudo. It takes an…read morehour just to get there. And it's so worth it. Like I said in my first post if you're the only Caucasian there this place is gonna make it perfect. So if you like seriously ethnic Mexican food get your butt here. Service is always great and if there's something you need, you will always be able to get it just by asking. And for those I have no idea what Menudo is, it is a bowl of soup made from tripe that they cook for hours. And they serve it nice and spicy. If you're a foodie, it is something you should try. 6/24/2023 This is a Wonderful place. The place was really busy however the service is great and they get you in as fast as they can. One more of those places where I was one of the few Caucasian people. Always a good sign if they serve Mexican food and most of the people there of that heritage. One thing to be cautious about is that the serving sizes are not small.

Stop by for a quick food pick up today on the way to the park, everything is fresh and tasty. The…read moreservice is great all the ladies are super nice and helpful. Lots of breakfast and lunch options and obviously the food tastes like home. You can also just dine in there's a very nice and clean sitting area.

First and foremost, I really enjoy the food here and will continue to eat their fare. This was my…read morefirst occasion to actually enter the establishment. I placed the order in the mobile app when I was just under a half mile away. Usually these orders from other places are handled very quickly, which is why I do them. The app made some things difficult and would not allow customization on some items. One meal I looked at only came with Dr Pepper with no other choice, but you could choose no ice in the drink. Since I can't have Dr Pepper, I went with a different meal. The meal I ordered had the full range of drinks available, but no option for no ice in the drink. This seemed a little ridiculous to me. In the end, I could've got the meal that I wanted rather than the one that I got. I thoroughly enjoyed my meal and I'm glad I had it but the app needs work. My other issue was that I arrived and had to enter the building to pick up my meal and when all was said and done, it took them 25 minutes from the time they received my order till the time when they gave it to me. Because I was inside, I just took my drink and dumped it out and then refilled it with no ice. I know this was a waste, but it's on them for not having the app set up right and not communicating in house well. Everybody else it was there was clearly not too happy with the length of the weight to get their food. In the future, I will strive to dine in so that I don't have to worry about standing around and waiting. The interior of the restaurant is spacious and was fairly clean with plenty of seating. The drink and condiment station was almost out of napkins, and the soda machine was leaking when I got my soda. I ended up with soda all down my arm from it. When all is said and done I did enjoy my food though.

This is not our first visit but definitely one of the worst visits. I don't remember disliking the…read morefood at Bojangles as much as today. We ordered the Bo's Chicken sandwich Combos ($9.69). One with fries and one with Dirty Rice. Let's start with the good....The Dirty Rice is pretty fantastic. It reminds me a little of my Dad's Dirty Rice. I would return just for this side. Now for the not so great. The Fries were really overcooked and salted so much that they tasted like they were fried in salt water. A little bit of salt goes a long way, and today they took the salting to another state. The Bo's Chicken Sandwich (1st time trying) was spicy. I'm sometimes ok with a little spice but this one I couldn't eat so I had to return it and I traded it for a sausage biscuit. That was much better and the biscuit was perfect. The staff is nice and the dining room is clean and they have a nice pop music playing in the background at a decent level for conversation.

Absolutely terrible management and location. Consistently out of food. Nasty employees. This…read morelocation has problems. Once again I had to argue with a manager to walk over to the online order/drive up line so I could have rice, or something else the walk in line didn't have. Last time it was queso. This time it was rice. Yes. Rice. They always prioritize the drive up/online order line, even though you're physically standing there. All they had to do was walk over and get a scoop of rice. Instead the manager wanted to argue with me, going as far as trying to make me feel bad because his employee was pregnant. Giving the customer a simple request has nothing to do with that. Other customers were leaving, probably because of the fact that there was no rice (and other things ) on the line, and probably because he was trying to argue and embarrass me. As if it was ok that a giant amount of people didn't get food that was available in the store, just not in the right line. All I wanted after an extremely long day was for the same efforts to be made that I have to make. It was literally as simple as getting a scoop of rice. In the end after 5 minutes of back and forth, he got some rice for me. Literally could have just prevented that by providing a decent customer experience. The manager in the end wanted to comp it, which I refused. I'm not after free stuff. I'm after common sense and change. Edit: recent visit, nothing has changed. Still a terrible location, terrible service and food. Don't go.

Horrible service! Messy kitchen. Bad management, atleast at night…read more Nothing but children who don't want to be there... they don't know food safety at all! Or service. Trashy place too at least at night. Disgusted by the disrespect I was shown at this location.

My expectations weren't high but I will say this place should shut down. Fried chicken is greasy…read moreand tasted like a rubber boot. The sides weren't any better the fries were undercooked and coleslaw tasted like water. On top of that my dad order was wrong, he got shrimp with broccoli instead of chicken with broccoli.

Food is "Meh". Not bad, not good, it's about what one would expect from a fried chicken joint that…read morealso serves Chinese food.

Checkers is a fast food chain. They do not have indoor seating. It is two drive thru windows with…read morea few outdoor tables. They have a wide selection on their value menu and regularly have specials like 2 specialty burgers for $4. I've been frequenting this place more regularly lately because french fries are one of my pregnancy cravings and I love the fries here. The fries are seasoned and really crunchy. I've not had a problem with them being cold here. They are generally nice and hot. I like their burgers here too, but even ordering mine special it is rarely hot. The last time I ordered my burger it was made incorrect, not once, but twice, so I always double check my order before I pull away. This place is true fast food. It is quick. The fries are hot and the prices are reasonable.

The service here LACKS…read more So was here for the $4 meal deal they have online : Choice of a burger - I chose the mushroom swiss burger , Fries, Small drink and a fried apple pie. The Mushroom Swiss is DELICIOUS. Its not a bulky burger but this was def a delicious burger with swiss cheese - mushrooms - the patty. No wonder huge raves on this burger it was def good. Of course the battered fries are delicious as well. The salt it can get salty with both items but tolerable. They fry the apple pies here - Coated in cinnamon sugar. Def another delicious treat. The service - So the $4 meal deal only applies when ordered ONLINE. if its drive thru -its $5. They would not open those pick up windows even if you tap the window to get their attention. The wait is kind of long if you order online and pick up on the window. They screwed the drink order when the order states dr pibb not coke. The mushroom burger is def a hit regardless.

The food here can be average, I'm not gonna lie. For example, the fries are just good as well as…read morethe biscuit. On the other hand, the chicken sandwich is absolutely delicious. A generous portion, juicy and perfectly seasoned with a thick bun- it is the best sandwich worth the price. Chick fil a who? They carry on a legacy of the perfect chicken through the typical American families whom they attract through morals and reputation, whereas Popeyes attracts people in need of a flavor that is reminiscent of their grandmother's cooking. I also love the staff inside. It looks like they all have a great vibe going and work well together. Popeyes simply wouldn't be as welcoming without them.

I have been here three times and all three times they could not fill half of my order. Even when…read moretwo of the times were just chicken. How do you run a fried chicken business and you never have chicken? I will not waste my time again!

This lobby does not close till 11 pm on. Friday night. They had 8 workers and the manager told me…read morethey close at 10 pm and told me to go thru the drive thru due they were short staffe. what I saw was a bunch of employees laughing it up on their cell phones playing around. I asked the manager for the corporate phone number and she would not give it to me. It is policy the lobby stays open till 11 pm. You cannot make your own hours and say I want to close at 10 pm. This location is terrible for doing that. I have been coming here quite a while and I know the lobby stays open till 11 pm

Totally get this can be a busy location, but I order my food, get to the second window, they tell…read moreme go to parking spot number 3 because their drink machine is down, fine. I check my bag wrong food. I go inside, they ask me to switch bags with another lady behind me because she has my food and I have hers. My fries? Half ate. I told them no. I want new food. They said they will bring it out to me. I've been here 15 minutes waiting still for my food. The only reason I don't give it a one is because I've been here before and it's never been this bad.

Stopped with family of four for lunch on Saturday…read more The staff was friendly. The wait was short. The food was hot and correct. The bathrooms were large and clean. The restaurant was clean.

So the place is packed and almost all the sodas are out ‍ Another customer asked how that happens…read moreand the manager said "we've had a busy week". So its most likely been out all week and you're telling me not one employee could go in a little early to fix it or call for service?....Unacceptable....its called lazy and no one cares about their work ethics anymore.