First of all, I have to put at least one star to continue. Green Light Auto Sales do not deserve…read moreany stars. They are con artists who only care about making money and will stop at nothing to maximize their profits at the expense of their customers.
My daughter and I purchased a vehicle on June 17, 2026. Sixty miles later, the engine blew a hole through the top. We called them and they said, "sorry, you purchased it "as is" and refused our warranty" (we wanted to purchase a more flexible warranty with a company we have worked with before). This wasn't cool and definitely demonstrates their lack of care for customers, but it was a legitimate response that they are entitled to make which I am now thankful for because if they had agreed to help us, I would not have discovered how shady they really are and what a dangerous piece of crap they sold us.
The engine story: Took the car to my mechanic who discovered that the engine was not the original engine. It had marks from a junkyard labeling it after pulling it and putting it on a shelf for sale "as is" along with noticing the engine plate with the part number was missing. Using the Carfax report Greenlight provided, my mechanic contacted the last shop to work on it to replace the air compressor. That shop stated the representative from Green Light stated they needed it replaced because they replaced the engine but did not have the equipment to work on A/C. We were not informed of this. I learned that this information needs to be included on the odometer statement if a used engine does not have the same miles as the car's odometer. In addition, every place I called to find a used engine to replace the blown one offered warranties averaging around 600 miles. Obviously, if the engine they bought came with a warranty, you would think they would have offered to help us (unless they really didn't want us to know what they did). My mechanic said it was most likely a junkyard motor. They come cheap and without warranties and are notoriously unreliable.
The tire story: While my mechanic was replacing the engine, he discovered that both rear tires had severe dry rot, with deep long splits in the sidewalls. This is something their mechanic had to have seen when swapping the engine and/or during their "safety" check since, by law, they cannot sell a vehicle in an unsafe condition. If the engine had not have blown, the tires would have.
The Carfax story: They are eager to brag how they use Carfax to give you a history of your vehicle so you have accurate information to justify the value of the car they are selling so you believe you are getting a good deal. They did not disclose to Carfax that they put a new engine in the car. They circumvented the purpose of Carfax. This is a dishonest practice. To make matters worse, they represented the car as all original.
I have tried contacting them regarding these issues, as is required before registering a complaint with the Colorado Motor Vehicle Dealer Board. Their response was trying to blame us by stating that we should have brought the car to them after the engine blew so they could determine the cause and come up with a solution. However, they already told me on the day the engine blew they would not be paying for it, so they are crying foul because they didn't have a chance to see it? If I have to pay for the engine, I'm going to pick who installs it. Second, they claim I had the car for "several weeks" before it blew. Nope, week and a half with only 5 days of driving for a total of 60 miles. They also claimed they inspected it and "addressed all issues". Apparently, they cannot see dry rot in tires or an engine they have replaced. They have also claimed they did not replace the engine. However, the CARFAX report shows they originally bought the car after an Auto Nation Subaru California did some maintenance work and then put it up for auction. Green Light sold it, then repossessed it a short time later. So, either Green Light replaced the engine or the people that weren't reliable enough to make payments came up with the money to replace it. If you are stupid enough to think the latter is a possibility, then their inspection should have discovered the discrepancy with the CARFAX report and disclosed that as part of the sale. Of course, we would not have bought the car had we known, which is exactly why they did not disclose this.
STAY AWAY! You have been warned. I have pictures that prove everything I have stated and will be reporting them to the Colorado Motor Vehicle Dealer Board.
