Thank you Darlene for helping my now husband. My ring is perfect & I love it. Couldn't be happier.read more

I TOOK 4 weeks AGO a couple of watches to change the battery, a Diesel and a Gshock with which I…read morehad been using for 3 years and I never had any problem, after they gave me the watches I went to a pool and my Gshock began to fog up and eventually to turn off completely, I took it and they told me that they were going to send it to be checked, after two weeks I did not receive a message or anything, but until I asked them how much longer it was going to take, and they told me that they were going to check how the process was going and they did not answer me anymore, until I insisted again today, and they sent me a message saying that I had suffered damage in the circuit and that they could not fix it and that they would let me know when I can go through it. ??????? They didn't close or seal my watch well when they changed the battery and they don't want to be responsible, it's not even that expensive but simply. DON'T GO TO THIS PLACE.

I've been bringing my watches here the past few months to get new batteries. In the several times…read morecoming, the staff is friendly and the price is great to have my watches serviced at this location. They have a friendly service dog a german shepard named George.

before you go to the store on Hualapai Way, call them at 702-736-6006. I made the trip twice before…read moreand there is always a note on the door, "be back in 20 minutes". Today I called and the women said "yes I am here but I am leaving soon, come after 2:20 PM". We got there at 2:30 and she said, "I am leaving in 15 minutes." 1st it was I have to pickup somebody and when we were in the store, she said, dentist appointment. Either way, call 1st, not always there.

So glad I found this gem! The staff is amazing and so customer service oriented. I came to get a…read morelink removed from my Rolex and they didn't even charge me and cleaned my other jewelry too! They really care more about their customers and repeat customers than trying to nickel and dime you like other jewelers. I will definitely be coming back and would trust them will all my jewelry needs going forward!

Service is fantastic! I took my daughter's favorite necklace in for a repair and they did a…read morewonderful job. The Saturday hours are convenient. The shop is decorated nicely with art for sale. I truly appreciate the knowledge and expertise of these folks. Definitely recommend and I will be a repeat customer!

We purchased a pair of diamond earrings from this jeweler and couldn't have been more pleased with…read morethe way we were handled. We purchased this over the phone and they immediately sent the package securely and we are thrilled with the pieces we received. The price was fair and we look forward to doing business with them in the future.

I would give this jeweler less than one star if I could…read more I went in for a simple ring resizing turning a 7 into a 7.25. Something I'm told was a very easy and simple process.. This ring needed to be done for my proposal for going to Japan and when I got back to pick up my ring, this is what they gave back to me. This was the ring that they handed back to me that I was supposed to give to my girlfriend of 10 years on a trip we have been planning since 2022. This is what they thought was ok for that: With two days left until my trip, I was genuinely beyond furious. I went back to the jeweler, genuinely shaking with rage, and unable to even contain how upset I was. Guy at the front looked at the ring for about 1 1/2 minutes and pretended like he didn't see anything about it until I held it about 2 inches away from his face. Once he noticed that it looks like someone had sent it through a garbage disposal he said "sorry about that" with the same inflection I might have said sorry with if I forgot somebody's ranch dressing at the bowling alley when I was 16 years old. The jeweler who worked on my ring came back out, wordlessly took it, didn't say a single word didn't apologize and told me he would be done in a few minutes. No offer for a refund, nothing. If you guys contest or report my review, I'm going to dispute it with Yelp and then I'm going to post all the pictures of receipts from y'all with your store information as proof. Do not even try to play that game with me. You guys didn't just carelessly botch a job, you BUTCHERED a $10,000+ heirloom that's been in my family for 35 years. You have no business touching jewelry and you have no business taking money from customers. You should be ashamed of yourselves. I'm taking the diamond to be evaluated, so if the reason this ring was butchered was because you stole my diamond, now would be the time to fess up. Luckily I don't think they would go that low but also can't imagine handing a ring like this to someone myself without feeling extreme guilt and remorse, so I think anything is possible with these guys. AVOID this place like the plague. I hate that I now have this paranoia in my head because people can't just be honest or asked to care about something for 5 minutes. UPDATE IN REPLY TO OWNER: Nope, these weren't existing issues, the ring was perfectly straight when I brought it to you and when y'all gave it back to me the gem wasn't even sat in its housing. Imply that again, I will post the before pictures I took before you butchered my ring (Look at how the gem itself got welded back dude. There's sharp edges everywhere and it's completely asymmetrical. Was your goal to flay the skin off my fiancees finger?) just to embarrass you even more. I will post the pictures of my mom wearing it throughout the decades to humiliate you even further. The white gold may have faded a bit over the years, but the shape never became warped and it certainly wasn't completely ruined like what you guys did to it. You stand by your work? Prospective customers: take a look at the pictures i posted here, and know that Aaron Lelah "stands by" what was posted here. He stands by handing me this ring back to give to my gf of 10 years for my proposal in a trip we planned for 3. He stands by giving me a ring back that looks like it went through a garbage disposal. And yeah, the center stone WAS altered and re-aligned, because your guy at the front specifically TOLD me he would be doing that. I certainly didn't bring you a ring with a big diamond spilling out of its housing. There seems to be a complete disconnect between how you think your business is being run and what's actually happening. You know something telling, Aaron? Not a single "sorry" in your response. There wasn't a single genuine "sorry" from your staff, either.

Best jeweler in Vegas. Fair price, fast and quality work. Will be the only place I go from now on!read more

Owner is very nice. I stopped into have my watch chain shortened. He was so nice. Took care of me…read moreright away. 100/10 would recommend. Great location. Easy parking.

Love the new location, it's beautiful! The employees are so nice and knowledgeable. Enjoyed trying…read morerings on that I liked and they helped with metal color suggestions, showing me the different cuts, ideas, etc. Don't miss this gem!

I've purchased several pieces from Jewel Trendz over the last few years, and I can confidently say…read morethe quality is second to none. My first necklace was from the Eastern location back in December 2023, and I loved it so much that I went back to their new location in December 2025 to add two more pieces to create a layered look that I wear daily. I get compliments on them constantly. The craftsmanship is beautiful, the quality is outstanding, and the pricing is fair for what you're getting. These pieces truly feel luxurious without being over-the-top. I honestly feel like a million bucks when I wear them. Both locations are beautifully decorated and welcoming. The staff is always friendly and genuinely helpful -- not pushy, just knowledgeable and patient. A special thank you to Alane for helping me curate the perfect three-necklace layered set. She has such a great eye and really knows how to put pieces together in a way that feels effortless and elegant. Highly recommend if you're looking for high-quality jewelry that makes you feel confident and polished.

10/10 Customer Service Excellence! Alexis is an Absolute Gem!…read more I wish I could give this location more than 5 stars just for Alexis! I recently ordered a few rings online but was completely lost when it came to the fit. Since I've never really been a "ring person," I walked into the store feeling super unsure of whether I needed to size up or down. From the moment she stepped in to help, Alexis completely transformed my experience. Not only did she seamlessly handle the exchange process, but she also took the time to educate me on how sizing works and how uniquely different each finger can be. To top it all off, she went completely above and beyond by creating a personalized ring size chart for me to use for future reference! Alexis never rushed me, made me feel incredibly valued, and provided a warm, personable, and stress-free environment. I walked out of the store knowing I had just received the best customer service I've experienced in a very long time. This encounter made me love Pandora even more. I wish I could get Alexis each time I go here since other people's experiences seemed a bit different from me. Alexis is the absolute gold standard of what brand representation and customer service should look like. Thank you so much, Alexis--I am officially a ring person now, and I absolutely love them!

Terrible customer service -- rude, unhelpful and unprofessional. I have been a Pandora client for…read moreyears and have never received such poor service. Go to any other Pandora location. The company is good, except for their wrong choice of hiring at this location.

Excellent customer service. Their sales associates are so nice. They even gave me a card for free…read morejewelry cleaning.

Was visiting from Cali and wanted to see if I could get my first pair of gold grillz while I was…read moreout there. I mentioned that I wasn't staying for long and asked if they could ship the grillz back home to me. They said of course! So they got my teeth mold and i was out right away. After a few weeks they called to let me know they were done and even gave me express shipping so I got them the very next day! Thank you guys for the easy process and giving me a new daily piece for my wardrobe!