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Cincy Wizard Washing

5.0 (1 review)
Open • 9:00 am - 9:00 pm

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Gutter cleaning

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1 year ago

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Keith S.

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DGK Home Solutions - New 60 mil TPO Full adhere roof at River City Correctional in Cincinnati Ohio

DGK Home Solutions

(8 reviews)

Where do I start. My house was severely damaged due to a Contractor leaving my ridge line open…read moreduring a storm. DGK swooped in like they were saints and I used the to fix all the damage. They stated that they could have us back in my house by 18 December 2025 and if I pay 23,000 more work won't stop due to insurance. That did not happen. This issue started in July 2025 and DGK still had not finished my house when I fired them early February 2026. 7 months of them dragging my along. They would do very little work then ghost us for weeks. Ignoring text messages and phone calls. They kept saying they need more money. When asked to see invoices, purchase orders etc James Wocher told me that's not how it works. Really? I, the customer can't see where MY money is going. My final issue that set me over board was they neglected to put insulation in my roof during this record setting cold winter causing me to have Propane filled up 5 times now since December 8 2025. James stated it's not their fault and I must have a leak. I paid another contractor two months ago to check for leaks and weather my crawl space but James still won't take responsibility. Then more water damage was seen and DGK refused to send someone out to stop the leak instead stating I don't need their insurance information or license and bonding information. All required to be given to a client. After having MY insurance access the damage it was found that DGK did not install a proper ice and water barrier in the valley of my roof and since no insulation was in my attic the ice and water entered my home and destroyed more of my home. It was also identified that none of the insulation they did install is not up to code. The two vents they replaced for me in both bathrooms is also not up to code (not vented anywhere). This company is stealing money and not fixing what they were supposed to up to code. James claims the refund from the insurance for the 23,000 I paid belongs to them which is not even remotely theirs. I have not seen an invoice or anything proving they used all of the over 150,000 my insurance paid them. Do not waste money or time with this company. They also tried to instal a French door without insulating it. Really? There's plenty more to tell but I'll leave it at this. Update: James is again claiming false statements when all issues were identified by Insurance adjuster and licensed home inspector. I had to pay for the insulation myself which is over 5,000 dollars that was sent to DGK to complete. Where is my reimbursement for that. We will let the law decide who's in the wrong. All code violation are very real and the fact he chose to bash my review proves he's reaching too far on this. As for the ICE issue, we had three workers call us and threaten my family if DGK did not pay them for work done at my home. One stated they had no papers to be here is why James won't pay him then threatened to paint my house all black. I'd say I have a leg to stand on when it comes to that.

DGK provided quality work and excellent service in replacing our siding and roof. We had damage…read morefrom a hail storm. They were so helpful in dealing with our insurance company. I would highly recommend this company to anyone. They are also very reasonable with their pricing!

A New Rooftime - A New Rooftime logo

A New Rooftime

(6 reviews)

Very good company. Searched on Yelp for a roofer near my homes in Ky and Ga just to see if there…read morewere a chain or franchise like that. Found these guys. Hired them in KY and will soon hire them in GA. Only thing is, the web site listing is not correct, but the number was, so no real issue reaching out to them. I intend to use them again in GA in March.

A tale of two roofing jobs…read more It was the best of roofing jobs, it was the worst of roofing jobs. It was a messiest of roofing jobs, it was the cleanest of roofing jobs..... I live in the 'urban core' which is one way of saying the homes in my neighborhood are close together. About two months ago our neighbor had a new roof put on that was NOT with A New Rooftime. She didn't bother telling us. We came home to our front, side and back yard covered in shingles, shingle wrappers, nails and tar paper. I asked the workers if they were going to clean it up. Once they found the jefe that spoke English, he said they would. I was suspicious because the trucks they came in were junk and had nothing on the side of them. Not that that is needed but it's somewhat expected. Anyway, they didn't really clean up. They busted about four of a potting plants. We picked up best we could but are still finding the occassional shingle bit and nail. Last week, A New Rooftime came and did a nice job in no time flat. There was a bit of miscommunication in scheduling it (could have been my fault) but they were also in a hurry to get it done before a forecasted weekend of rain followed by snow. I coudln't be home for it. Neither could my wife. When we did get home, everything was done. Everything was cleaned up. I even have a beehive I told them about and it wasn't messed with at all. I spent some time outdoors and haven't found any of my old shingles in the yard or bushes...although I did find bits of my neighbors. It cost more than I wanted to pay but I'd waited too long to get it done and the damage was rather obvious. My fault but since I couldn't be there they did email some updates and things I needed to know about. I was really impressed.

Cincy Wizard Washing - pressurewashers - Updated May 2026

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