Best experience I've had in a smoke shop. Beautiful pieces, great, GREAT customer service. The…read morevery nice gentleman behind the counter walked us around the whole store opening cases and explaining the pros and cons of each piece. They really take their time and care about their customers. Also - everyone was just super friendly, the shop was very organized, clean, and easy to navigate. There are tons of neat trinkets that cannabis lovers enjoy there too, and they seemed to have everything one could need to get our smoke on. We were able to purchase a beautiful art piece that is almost too beautiful to smoke in. It looks like twilight, or a starry midnight, and I am beyond stoked with the intricacy and beauty. Really appreciate the great service, great pieces, and great atmosphere! We will keep you all in mind when we are looking for our next piece! With Love, Dawn

Every time I've gone it's always been great service and great price. They almost always have…read moreexactly what I'm looking for, which is usually cleaning supplies for my e rig.

Oh the customer service here is So so good and decent…read moreprices . I called before coming to see if they had cbd with no thc , he provided me a website where I can look up their products and reviews , I didn't wanna do all that but I figured if they are confident with providing me a website where I can look for reviews I will check them out . Coming in I knew what I wanted but I didn't know the difference between the products there , im not sure what the sellers name was , but he did such a good good job trying to help me , he did go above and beyond connecting me with a person who could/did advise me .. overall so so happy. And I paid about 3 times less then I did in the previous cbd spot that I went to .

This is hands-down one of the best smoke shops I've been to in a while. The owner is amazing. His…read moreemployees are knowledgeable and respectful. And they have a great selection. Definitely worth giving this place a shot. You will not be let down.

I'm not sure who helps me when I go in but he's always awesome. Gave me an amazing bundle deal on a…read moreglass piece and I had only come in a few times! I really appreciated the action. Obviously with new laws selections have decreased significantly but they always manage to have what I need!

Every time I come here this place is closed and it's well within business hours. Everytime...read more

The service is great here and the owner is super nice. But for the most part things are overly…read morepriced. The selection is pretty good but missing a few things. Giving 3 stars because the owner is pretty nice. Other than that would give it a lower score.

Sooooo me and my friend needed some hooka and we decided to come here…read more But they didn't have any but they have a ton of other items needed if you smoke and what not

I have been a regular customer at this store for the past 3 years and I am getting really…read morefrustrated with the owners of this store. They never have a set schedule for when they are open for business. Lately it's been around 2 pm in the afternoon when they do open. Nothing is more irritating than to show up at a store only to discover they are not there. The other frustrating thing is the amount that they charge me for a single pack of cigarettes. I buy the same brand each time I come in and the price always varies depending on who is running the register. The two different amounts that I have been charged are either $9.61 to $9.40. Strange. The cigarettes are $8.20 plus $.72 sales tax and they charge me $.50 to use my debit card. That totals $9.42! Wow so where do they get the $9.61 and $9.40 amounts? Beats me and that is why I am giving my business to somewhere else starting today!!!!!!!'

Seeing as how I've been consistently buying my Delicious American Spirit lite Menthols by the…read morecarton here for what's probably close to or over a year I realized I hadn't reviewed this smoke shop. Location: on the corners of Fulton and Hurley in Arden Arcade or more precisely Arden Manor. Parking? Yes there is free parking in this wee tiny lot that shares its space with a payday cash place, and a Mediterranean restaurant or is it kabobs? I can't recall. Needless to say that most of the time a spot is available and others times not due to the volume of lunchtime traffic to the restaurant. I'd also like to forewarn you not to walk away should you find the door locked and a sign next to the blinking "OPEN" sign that reads: "Be back in 5 minute"s as I've concluded this is for restroom breaks and so far they've always returned super fast to reopen the door. It's a mom and pop shop or maybe it's a dad and daughter which is what I tend to think but either way the seasoned gentleman whose always so friendly and welcoming to me just keeps me coming back here. That combined with the fact that to date they've always had my cigs in stock with the exception of just once and they always gift me a complimentary lighter without me requesting it that isn't junk and actually works. Incense! I love it and lite more then 1 stick daily and have for like ever however finding it locally at prices that are as comparable to Amazon as locally possible is a challenge. There is however one in particular that is not only beautifully designed but has the most amazing scent. Song of India, India Temple Incense to be exact. Divine! Plus the package which I've included a pic of is a work of art and of course as a hoarder I keep the empties just knowing one day I'll find a use for them. Lottery ticks of ALL kinds also sold here including the Mega and Powerball plus scratchers galore. Immaculately clean shop too. It's really remarkable how fresh and hygienic they maintain it and themselves. Lastly there's a 7-eleven right across the street which sells gas so it's sorta a one stop shop off of Fulton.

Amazing place with a clean and welcoming environment. Ali was incredibly helpful and kind, making…read moremy experience enjoyable enough to guarantee I'll be a returning customer. I also appreciate the extra care in protecting my purchase with bubble wrap--great attention to detail! They have an amazing selection for its value. Fantastic service and an impressive selection of products at great value. Highly recommend! My name is Bobbie and I Approve This Place.

24 hour convenience is huge in this day and age. We don't all work the same hours so having a place…read morethat does this is a major plus to the community. Very much appreciated and the staff i dealt with were extremely friendly and helpful.Shop was clean and well lit.

This is my second time here. First time was in the beginning of the pandemic when I was in town for…read morework. Not sure what all the negative reviews are about. I called to make sure they were open. I was told to come through the smoke shop side to order. Yes, I was asked to pay first but that's fine ($25). The owner told me which booth to sit. I ordered watermelon and mint. Flavor is perfect. The smoke shop has a large variety of products. The hookah lounge is clean. I tried one other hookah lounge in the area before and wasn't impressed. I'll always pay for good quality shisha and this is quality. I'll be in the area monthly for work and will definitely visit when in town.

After driving by this place a few times, I definitely put it on my "try" list. I stopped by with a…read morecouple of friends around 9:30pm on a Thursday night. It was fairly empty. The set up is a bit interesting. You have to order the hookah at the smoke shop and go sit down next door. My friends and I decided to share a mango & lemon mint hookah for $25. They made and brought the hookah to us pretty quickly. It tasted good! The atmosphere was super chill. They had music playing and there's a decent amount of seating. We were pretty much one of the only groups in there, so it was really intimate. The hookah lasted for over 2 hours and they changed the coal a few times. Although it's in a shady-looking area, the hookah and music here are great. I would recommend stopping by if you're in the area.

came on my birthday today. ram helped me out and was super nice. when i told him it was my…read morebirthday, he gave me a discount on the bong i was purchasing and gave me a free bowl and lighter! definitely recommend coming here. will be coming here more in the future. please continue to support local small businesses!!!!

These folks are always super nice!! I feel very comfortable in this store and the values are great.read more

I have made a decent amount producing pipes. My pipes however, were nothing compared to the quality…read moreand selection I found at Tobacco Road. Truth be known, my pipes are for other purposes. The pipe that I brought for Zee to look at was one of the first I had made for smoking tobacco. I had made it for myself, and was quite happy with how it had turned out. I wanted to try making and smoking a tobacco pipe. Zee looked over my pipe, made of Olive Burl, and showed me ways to improve for the next one I produced. Yes I asked for true advice. He REALLY HELPED. I wanted to add tobacco pipe making to my profitable side gig. With Zee's advice I will be able to do so. THANKS ZEE!! The Burley Reserve tobacco he sold me was also quite nice.

Zee the owner is very knowledgeable & great customer service... I have returned 3 times and this…read morewill be be my home away from home, when in the area on business

I've shopped at this Total Wines here and there. I come here to explore new wines because their…read moreselection is huge. Service is always excellent here. Everytime I come in there is at least one staff asking me if I'm finding everything ok. They are always knowledgeable and helpful when I need directions or suggestions. There's never a problem finding parking spots in the lot. The store is clean and well organized. This is one of my go to places for wines and more~

I am editing this as the company responded so here's my edit: I posted the original review right…read moreafter my experience but after discussing with my sister we realized a lot. First off we noticed only people who were not of color coming out with purchases and just to include this we are people of color. When entering seeing both of us in a "group" they should have id as at door instead of wasting my time just like other places do that don't allow minors also their policy only says minors are not allowed in store in Indiana and if there is a minor there should be someone who is of drinking age but I proceed. Before checking out my sister saw someone not of color checking out and the cashier did not ask for ID I will say this lady was probably 40s-50s. When the manager came to talk to us a man of color came up to us & said he didn't have his ID but he's 49 and if that would be a problem when the manager (Caucasian man) instantly told him he wouldn't allow him to buy. I totally understand having rules for stores because underage drinking is bad but after reading other reviews I started noticing a problem with consistency which Is not okay and very frustrating seeing In an area where there are a lot of people of color. Like I said before I understand the policies which is why I didn't discuss further and left to another store in a better area. Overall I want to inform others of my experience and to shop elsewhere instead of wasting your time like I did. Original: You cannot buy only one person if there's a group all must show id we were asked to both show id as my sister is "underage" which was fine but I was the only one buying we talked to the manager and he said there has to be someone 21+ which I am 23 so there shouldn't be a problem but he denied me I just brought my sister as the area isn't good and I didn't want her to stay in the car so just be sure to keep in mind when coming here! I will say it's never happened to me even with other 21+ friends so this might be new.