I would give actually give Church's Butchers a minus score if I could. I don't write this lightly as this butchers came highly recommended & cleaely has a strong fan base but I am still reeling over an incident on Christmas Eve. 1. When I collected a pre-ordered turkey it was below the weight ordered. I was told I was making a fuss over the weight of a chicken breast which despite snorts 9f objection from the male customers in the store that is actually a significant difference as would feed another person. 2) I was challenging the fact that I wasn't receiving what we ordered & was met with pretty much a shrug of the shoulders & that's just what the farm sent. Well that is for the butcher to take up with the farm. I asked for a discount & eventually was offered another leg which I declined as we couldn't use another leg & requested a breast instead which was declined. I was not rude just factual in my challenge & standing my ground that I'd not received what I'd ordered and it was too late on Christmas Eve to make alternative arrangements. During this I was rudely accused by the butcher of being childish & despite waving the receipt in my hand in front if him, accessed twice in succession by one of his staff of only paying the deposit & not having paid the balance. 3. During most of this dispute with the butcher (who I believe is the owner and admittedly was very welcoming and kind when we visited to place our order), the shop filled with a number of very loyal male customers who despite me ignoring them whilst I focused on my conversation with the butcher, ganged up. These were men of various age groups (at least one old enough to be my father & one of the most vocal) who should have known better, than to bully & intimidate a woman on her own. At no point did the butcher call them out on this behaviour on his premises freely allowing these men to bully me, at least one old enough to be my father. 4. The final straw which unfortunately did get a reaction out of me because it hit a raw nerve is the butcher finally agreed to providing me a chicken breast to make up for the weight difference. One of these male customers again on the premises & without being called out by the butcher, asked me what I was going to do with a chicken breast, 'put it in your bra?'! Unfortunately I did react & swear at the guy whilst informing him that last year I had mascetomy because i had breast cancer. He left the shop backwards looking at me & laughing. Let's hope he never has to go through the experience of cancer himself or with a loved one! He won't find it so funny then. 5. Admittedly completely thrown & deeply upset by this comment, I did snatch the chicken breast when handed to me & left the shop, but at no point in any of this experience did the butcher accept any responsibility, no apology for the under weight nor for allowing his male customers at the time for bullying another of his customers on his premises who was there on her own with no support or back up. The whole experience shook me up quite badly. It sounds dramatic but by the time I was back in my car I was in a right state as I am still mentally processing the breast cancer experience I'm still under treatment for plus despite me in the main ignoring the other customers, in the car it hit me how ganged up & bullied I'd been. Something that I have never experienced before and pretty traumatic to go through as a woman on her own from a group of grown men. Regardless of what anyone thinks about whether I should have challenged the weight difference, the bullying and intimidation was unacceptable & should have been called out by the butcher as on his premises and the dispute was between him & myself, not the other customers but regardless, their behaviour was unacceptable and so was the butcher's in allowing it on his premises to one of his customers despite my dispute with him. I have every right to stand up for what I believe, unoffensively without being subjected to such bullying. read more