Booked a table for 5 people, and were shown to it as soon as we arrived.That was the only thing that went well. After sitting for 15 minutes, we went and found our own menus. We sat for another 10 minutes and then went to the bar to order food. We were then told someone would come to the table to take our order. When the waitress arrived, three of us ordered braised steak, to which she replied "how would you like it done" when I said "braised" she looked puzzled.We were told that because they were busy, it may take up to 20 minutes.
After waiting 45 minutes, we enquired when our food might arrive, were told it was being done now...waited another 10 minutes. When the food arrived, it was only tepid, so sent it back to be microwaved. Meanwhile a party on another table walked out telling the staff they had waited far too long for their food.
You've heard of the Sizzling Pub Company and the Good Food Pub Company, then this must be the Clueless Pub Company....Never again! read more