The doctor at emergency that day,8 hour wait was highly incompetent. I came in with a blood…read morepressure of 185, various symptoms like nausea, sinus headaches congestion, shivers weakness, dizziness,and all he said was oh your pressure is high. I don't think it's a blocked artery because your pressure goes dangerously high then a bit down. I asked him to do some tests like for cholestral or infection. All he said was go see your family doctor for tests . I was totally shocked. I left there feeling neglected and uncared for. Please don't go to their emergency,you will not get the proper care.

They have no space. They torture cigarette smokers by banning them from smoking right outside on…read morethe sidewalk where it's allowed only to give them a speech about health. They freeze the rooms at night with ventilators so one cannot sleep warm at night in the cold. They have no remorse as PABs or nurses since they're sadistic by nature.

I had the WORST experience at this place. For any black…read morewomen. women of colour, beware! I've been debating myself about sharing my nightmare experience in case it was a one time thing. I decided to share finally in case I'm not alone. In Mid 2019 I had a crisis and was rushed to St-Mary's in an ambulance. I'd been bleeding for almost a month and that morning I woke up with the worst pain of my life. I attempted to walk it off, but I collapse and was told that by the time the ambulance arrived there was blood everywhere. I was treated with respect and care in the ambulance. They calmed me down and off to the hospital we went. Once we arrived at St-Mary's, the first nurse I saw kept asking me if I had had an abortion. I told her no, and the fact that I wasn't sexually active yet. She kept insisting on it. At that point however, I couldn't talk much because I was writhing in pain. She took some blood and send me to the waiting area. Once girl from the ambulance came to me later with a blanket to cover myself and pads and told me to hang in there. About 3-4 hours later, I was sent to a consultation room and waited another 30-40 minutes to finally see a doctor. He came in looking at his chats or whatever, asked me if I was still in pain, I told him it was better than before. I tried to tell him my medical history, about the past 30 days. He just cut me off and told me that since I wasn't in pain anymore [they gave me pain killers] to just go home and come back if I am in pain again. Mind you I was still in pain. I told him as much. I also asked what was wrong with me. About the blood work. He walked to the door still checking his clipboard and said just come back if your are in pain again and left. I had no idea what to do. I came to this country on my own not too long ago. I don't really understand how hospitals work here. I had to go to a private clinic and pay over $700 to see a doctor for a diagnosis. I was ignored. My pain was doubted. There were no tests done to find out what was wrong. I was harassed by a nurse about an abortion even though I told her I hadn't had one. I see many people go to hospitals and come back with answers or At least guidance on their conditions. None of this was afforded me. Not even basic human decency. I didn't even get a face to face with the doctor! I remember the top of his head though. I'd be careful going to institutions that treat people this way.

I'm not sure how one accurately rates a hospital because there are so many areas of service and…read morenumerous staff. I would say that I have primarily been satisfied as a patient at St. Mary's. I laboured and gave birth there 2 months ago and the staff in the birthing center were wonderful: gentle, reassuring, and knowledgeable. Of course staying several nights wasn't particularly pleasant for me, especially when sleep deprived, but I could tell the nurses enjoyed working in that unit. I was offered plenty of support and never felt ignored. My family doctors and experiences with Cardiology, ultrasounds, and blood lab have all been positive (as much as they can be). However, there are certain staff who I've found to be less attentive, have an attitude, and generally seem apathetic. If I were an older patient or one with reduced mobility/disabled, I may not want to have surgery there based on my observation of family members treated there in the past. Certain floors seem to lack staff and resources to adequately care for patients.

Bonjour, j'ai dû me faire soigner en urgence deux dents. Le dentiste Dr Adam Centomo-Bozzo a évalué…read morela situation d'après les radios, préconisé 2 extractions (ll y avait infection au niveau des racines). Ce qu'il a fait. Au bout de 2 semaines (avec ses conseils post opératoires) la cicatrisation est terminée. Merci pour vos bons soins Docteur Centomo-Bozzo, ainsi que votre équipe.

I had the misfortune to go to the ER with chest pain and difficulty breathing. Within minutes i had…read morean EKG done, then a short while later an Ultrasound and an XRay. The staff was incredible, every single person I encountered was very nice, caring and pleasant. To my surprise they even fed me... I can only say good things about this hospital and would definitely make it my number one choice to go to if need be.

Worst fucking er room in the world came in at 10 am and it now almost 7pm and still have not been…read moresee by a doctor. Such fucking bull shit and the waiting room staff are fucking idiots they call people that just checked in

Welcome to the super hospital!! This is very much the most super of hospitals! I went to the…read moreCOVID-19 testing site at the Royal Vic - Glen site yesterday. I waited less than 10 minutes in line to get a test and I got my results in less than 6 hours by text message. Amazing!! The COVID-19 screening and testing service at the MUHC Royal Vic - Glen site is absolutely excellent! The service I received was expedient and professional. I arrived around 1PM. I was directed to where I wanted to be with clear, visible, and bilingual signage. As I got into the lineup I noticed that the security and hospital staff were present, vigilant, engaged, and attentive at all times to ensure client compliance with physical distancing protocols. I also noticed that all security and hospital staff were dressed safely to ensure limiting of risk of transmission of the virus; I was happy to see all workers correctly wearing personal protective equipment. I was also pleasantly surprised to see that the line was moving very very fast. The first step in the COVID-19 screening and testing process came about two minutes after arriving at the queue. A hospital staff worker asked me several screening questions after prompting me to use the hand sanitiser that was provided. I was asked if I had any symptoms. I was asked if I had been in contact with someone who had tested positive for COVID-19. I was asked when I believe I might have had been exposed. I was also told to self isolate at home while awaiting the results. Finally, I was asked to self isolate for 14 days after the date of exposure in the event a positive test result. After these initial screening questions I was given a ticket and then I was asked to advance to the next screening point. The worker here at the second screening point asked me to prepare my Carte soleil and to once again use the ubiquitous and lifesaving hand sanitiser. You gotta show your love for that "hani-sani" by rubbing it all over your sexy sterilised COVID-19-free paws. Then you enter the third screening area. Here, you are asked to present your Carte soleil whereupon they scan the barcode and confirm your contact information. Now, if you're asking, I'll be the first monkey man to tell you that I am quite a very smart great ape ... but I wasn't smart enough to remember to bring my damn wallet with my healthcare card in it ... was I? Well, I thought to myself, you done fucked up good this time, buddy, and I prepared myself for a long journey of sailing down shit creek without a paddle. I thought they were about to euthanise me like a horse with a broken hip and leave me to die on the side of the road. But the healthcare system had my back and had my ass covered. They didn't even need my Carte soleil! And they didn't even look at me funny or call me an idiot. I love that. They simply asked me for my date of birth and name and we were in business, baby. At this point, I was asked to enter the testing area and line up. I waited about thirty seconds and then heard someone call my name. This healthcare worker was excellent. This person instructed me as to what I should expect. I was told to pull my face mask just ever so slightly below my nostrils and to raise my head and look up. I was told to expect a mild discomfort as the testing implement collected a sample. The healthcare worker told me to be prepared for the procedure to start and asked me to count to ten. The swab was gently and adeptly inserted into my nostril. It kept going up and up and it felt very strange. Halfway through my count to ten the swab reached its destination. The healthcare worker gently manoeuvred the swab to collect an adequate sample and before I knew it it was done and over. That was an interesting and unusual ten seconds. I was given further instructions on what to expect and that was the end of it. They said I should expect results within 4 days but little did I know that the results would be sent in under 6 hours. Thank you to all of the amazing healthcare staff and security workers. Please remember to wear a face mask over your mouth and nose at all times when indoors in public and whenever physical distancing is not possible. Please practice physical distancing of at least two meters with persons not residing at your domicile and respect the space of others. Please wash your hands frequently with soap and water for at least twenty seconds and use hand sanitiser when unable to wash up. Avoid touching surfaces that have not been disinfected and avoid touching your face. Please limit your contact with friends, family, and those not residing at the same domicile. Please limit your contact with elderly persons, with persons with compromised immune systems, and with persons with preexisting health conditions. We must act now and continue to protect ourselves, our loved ones and others in our community. We are all in this together and together we will limit our risk of exposure to COVID-19.

Type of care : eeg and ctscan…read more Care quality : katsia was a gem Office experience: pretty quick didn't have to wait very long

Pamela in the ER is one of the rudest people, let alone medical "professionals" I've ever met. She…read morescoffed at the fact I'd be here before for an issue I unfortunately don't have a handle on. Later she witnessed how bad things were and treated me like an absolute animal. she stabbed my arms 6 times trying to even find a vein. Made fun of me when I was having auditory hullcinations and is overall uncaring and un helpful. I hope you never have the "pleasure" of dealing with her lack of empathetic personality and sub par nursing skills.

I have been trying for almost 2 weeks to get my mother of 85 an appt...with her family doctor at…read morethe Medical Center on Dollard in LaSalle. I strongly believed that she had pneumonia and would most likely need antibiotics. ​ After many attempts of trying to get an appointment with her family doctor.. even stressing the point of importance to see someone we finally decided to go to the Verdun Emergency. I have never had a problem with this hospital...but today's visit was extremely alarming to me. My mother had to have X-rays done and when she did all that and got called about the results..it ended up not being pneumonia. The doctor that saw her had said..no signs of pneumonia...it is viral not bacterial...no antibiotics needed...was told to just get plenty of rest for next couple of days and you should be back to feeling yourself in no time. So..basically it was like a bad flu etc....considering the news..we were somewhat relieved. Rest it was because it was VIRAL AND NOTHING SHOWED. About 3.5 hours later..Dr. from hospital asked if she could come back and basically..as soon as possible...right now. She goes back and had a couple of tests and sure enough...Dr. was right..she needs plenty of rest...because she HAS CANCER!!!!.. We went from....no nothing shows...it's Viral ..to Cancer...How is it possible to have not noticed this when we were there previously thinking it was pneumonia. I have no medical knowledge but when looking at an x-ray ...I am sure I would be able to see a mass in the middle and lower part of chest...We left there with the complete wrong diagnosis., to having Cancer. What is wrong with you people. How many times I wonder has this happened. Extremely shameful...disrespectful.. despicable. If you send a patient for an x-ray and you are not able to read an x-ray then you should not be giving any information to any patient but what they have or may not have because obviously way off key. Disgusted!!!!!!

Went to the emergency and had to be hospitalized doctors decision was best for me nurses were great…read more. Elise thank you you are super hero that doesn't wear a cape keep it up.Elise from emergency housekeeping big thank you

Avoid at all costs. Terrible organization, corruption left and right. The phone message states that…read morepatients should not present themselves personally at the clinic due to pandemic, as they operate only through the telemedicine at the moment. However when my husband was forced to actually go there, since the appointment registration website did not work and we were trying to get an appointment for 3 days for a baby, there were people coming as usual for walk-in, without appointment. Receptionist service rude, threatens people to call security while do the opposite of what they advertise. When my husband told them, he will have to call police for an investigation a manager came in and an appointment was discussed. Shady organization.

Caught a flu today. Went there to see the doctors. Waiting…read moretime is short comparing to other clinics or hospitals. Very professional doctors. The nurses and doctors are also nice and friendly.

Ok, it's early....Only 20 weeks but so far our experience has been very positive. The location is…read morenew and renovated and designed for children, so being a child I super appreciate it. The staff is friendly and helpful, they even stayed late to help us with our blood test because our echo appointment ran late. I'll update my review when the birth is over......If I have time. But I must say it has been the best hospital experience I have had in Montreal so far.

We checked into this hospital with my wife already in labor and received amazing help from our…read morepre-natal nurses Marie-Christine and Laurence during the whole labor process. They were kind and thoughtful, bringing new measures to my wife to comfort and relieve her pain and politely asked us if apprentice nurses can assist us under their supervision. Of course, we happily agreed. Sadly, the epidural didn't work as it should have as the Anesthesiologist didn't place the cataract properly and my wife's pain didn't diminish and her legs were completely frozen for the next day. Needless to state, my wife didn't pass a happy couple of hours but I guess it happens. Thankfully, the labor didn't last very long. The doctor was very sweet and did a great job during the delivery process. My major gripe with this place happened after our daughter's birth when we were placed in the post-natal unit for a few days to take care of our daughter. Simply put, the service simply felt robotic, as did most things in this hospital with unionized workers doing their bare minimum to assist us. The steady steam of nurses that came in and out of our door at all hours barely even bothered to introduce themselves and did what they needed to do and then took off before answering any questions. When naively asked questions by new parents about specific subjects of parenthood, we received in return vague and hasty answers with a quick exit. Clicking a button to ask for assistance for something has a staff nurse answering in an annoyed voice, "Yeah, what do you want?" in French. This service was a sharp contrast compared to the services of the pre-natal unit by Marie-Christine and Laurence and left a lasting mark on us during the first two weeks of parenthood. At no point and time did someone sit with us for more than 5-10 minutes to discuss things, asking us specific questions about how to feed our daughter, what to expect while nursing our child and so forth. We got a pamphlet or two, with generic answers and were sent out to the wild. Thankfully, after a few days we referred to external services at our own cost who assisted us greatly. This type of attitude wasn't solely noticed here but as well as the staff in their casse-croute. They were lazy and looked annoyed at being asked to work. Ask them to make you a chicken burger and you see them sigh heavily. Ask them a few questions about something on the menu and they answer you in an annoyed voice. What the hell? Where am I? At a 5 star hotel by snobby Parisians? They must think they are with their expensive prices (for cafeteria food). Furthermore, the furniture was ancient. In the post-natal area, we booked a private room and were provided with a 13 inch CRT screen that we couldn't even use, since it was billable... really?????????????? 13 inches? CRT? What is going on? Is this why they didn't want us to take a tour of the facilities beforehand? The fold out sofa was extremely uncomfortable to sleep in and their pillows were tiny and useless. Make sure to bring your OWN! The hospital bed for my wife was tiny as well, she's 5'6 and her feet couldn't even stretch out all the way. Long story short.... the pre-natal section was amazing, 5 stars.. but the rest of the place STUNK! You've been warned.

They blinded my father. An incompetent doctor botched his cataract surgery and my father is now…read morecompletely blind in one eye. A trainee attempted surgery with no supervision, dropped the lens, and then told my father he couldn't do it and closed him back up. There was no apology and no known repercussions for those involved. Be warned.

I went to the old hospital for a covid screening today. The staff was friendly, professional and…read morethe service was very efficient.

I, too have been a client of the Westmount Wellness Center for about 18 years when bio-identical…read morehormones were all the rage due to Goldie Hawn's recommendations. My particular issue once menopause hit was no longer being able to sleep well. The progesterone cream I was prescribed is made from sweet potatoes which my research as well as my pharmacist and my regular gynecologist said made them safe. And not only that, they all agreed with the Westmount Wellness Center's gynecologist...they were 'cancer protective', especially in women who carry extra weight (therefore produce extra estrogen). This is contrary to chemical progesterone. I am probably the only woman among all my friends who sleeps soundly and wakes up refreshed and it's thanks to the Westmount Wellness Center's recommendation to take bio-identical progesterone cream.

I was a client at the Wellness Center for 18 years using their stupid 'bio identical' hormones. I…read morethought it was the safe and smart way to go. I sweated like a pig for 18 years (yes 18!) until a trusted acquaintance of mine told me that it doesn't work. I so wanted to trust it and it did not come cheap either. They never changed my dosage and after all the saliva testing BS I was told by Mireille that she can NOT increase the dose. I switched to Estrogel and I swear the next morning I had no more sweating after my coffee and after 5 months I still feel great and could shoot myself for not reacting sooner. All that sweating took my energy, it was embarrassing but mainly these hormones were totally useless.