I have never had a bad experience with a doctor there. Dr. K is excellent in particular. She always…read moretakes the time to listen and does her best to help however she can

I am sorry to say, after being a patient for 20 years, I have been turned away with no notification…read morefrom Dr. Kavorkian' s office. I am so saddened. Her appointments are 8 months out, and I should have been notified of her changed schedule. Dr. Sherrie Zaino

I saw Dr. Hetman for what I believed was the flu, while my primary care physician was on leave…read more After asking thoughtful questions and performing a thorough examination, Dr. Hetman advised I go straight to the ER due to her concern for pyelonephritis. She was absolutely right--upon arrival, the diagnosis was confirmed along with additional complications that required hospitalization. Dr. Hetman was kind, attentive, and exceptionally thorough. She listened carefully to the symptoms I was experiencing and acted decisively, which made a significant difference in my care. At my follow-up appointment, she was just as wonderful--thoughtful, reassuring, and engaged. I have since referred friends to Dr. Hetman and highly recommend her as a primary care physician.

My elderly mother who has stage 4 cancer is scheduled to have a hip replacement next week. Dr…read more Hetman would not clear her without an EKG. So my mom went to see her and had the EKG in June. Fast forward to today, and she gets word from her hip surgeon that Dr Hetman was requiring her to see a cardiologist. Of course she did not tell my mom and now she can't get a cardiology apt in time for her surgery. She has been in terrible pain for months and has been waiting for her surgery patiently. Dr., Hetman never told her or anyone else that she needed to see a cardiologist. My mother called and the person who talked to her was insanely rude and told her to find a new Dr. Then they cancelled all of her upcoming apts. Absolutely the worst doctor experience I have ever seen.

This office also sees kids and the docs are pediatricians also. They are now under the Baptist…read moreHealth umbrella. The stellar doctors remain! I would take prior reviews with caution as things have changed in this office. TIMELY: Today, I was able to complete all check-in items on my phone, showed up 10 mins early and was promptly called in at 1:01 for my 1pm appt (they really value your time and have a sign reminding you to let the desk staff know if you've waited more than 15 min). I had labs drawn by a skilled phlebotomist right after my visit and was finished in under an hour. CARING: everyone I encountered was kind and genuinely interested in my health from the front desk staff to the MA who roomed me to the physician. I saw Dr. Neff today (but his partners are all amazing). He inquired after not just my health but me as a person. I left with a solid plan regarding next steps and a clear line of communication established. KNOWLEDGEABLE: I needed some newer meds that not every primary care physician is comfortable prescribing yet Dr. Neff was able to discuss what to expect and carefully assessed for any interactions or reasons to reconsider these meds before skillfully prescribing them. INCLUSIVE: I felt welcomed and questions were asked in a way that made me comfortable. Dr. Neff is very relatable and anyone who feels nervous about being judged by the medical field, don't worry, this is a safe space!

I have been with this office since 2000ish, l have been going there for years. I was just informed…read morethat bc my doctor left, l was being referred out to another provider. I have had my ups and downs with this doctors office but l stayed with them thru billing errors, grumpy docs, grumpy receptionist, and now being given the option to go to another doc in my insurance group. Really? Is that what we get these days from businesses that we stick with thru thick and thin? It really left a bad taste in my mouth after all of these years. I felt dismissed, and l am a patient who has medical needs for hight BP, med complications, etc. Places like this are turning the health care industry into a factory environment, we all have a number, no other considerations other than that. I won't forget this dismissal, ever. I tried to work with them every time my doc changed, l had to tell the new doc all about the intricracacys of my med needs, more and more throughout the years. I have medical insurance that l like to use, but some of these offices are failing with their patients, and l am one who worked thru problems for years with these guys, and then was "just dismissed", after being there over 20 years. I am very disappointed with this office. I wouldn't refer anyone to them. Very disappointing.

Nice to have a doctor that is both excellent at their job and love doing it. I have never left her…read moreoffice with either all my questions answered or a game plan to get them. I am not the most easy patient,but some how I always get exactly what is needed. Would follow her any where,YES she is that good...

i would give this doctor o stars. very rude, we were trying to find a pcp because my husband has…read morebeen having pains in his back and well we really just needed one. when calling the office to explain the situation i was cut off to be informed that they don't give out pain meds. so at that point i had to let them know how i felt about that and once she finished listening to me she changed her atittude so i proceeded to go ahead and make an appt. to get him in asap because i just wanted him to be checked out and make sure everything was okay they were able to get him in pretty quickly. i received a call to inform me of the appt and was told that he had to be at the office at 11 and he gets there 5-1o mins early and was infromed that he would have to reschedule because he was supposed to be there at 10:30. well no one informed me or him of this and when he said that he was informed that it was noted on paperwork... well we weren't sent any paperwork so how were we supposed to know this. i don't understand how you work with the public and you are just rude right off the bat.