I bought a mattress from Christian's mattress Express in Lompoc California that had a 10-year warranty. 3 years after buying the mattress, l noticed that the mattress did not come back up like it was supposed to, leaving an obvious hole. I got in touch with the store told them what was going on and they took the information from me and then submitted it to the home office and told me that I would be getting an email from them. I did get an email and they asked me for information to fill out a complaint form and I did. After that 2 months went by and nothing happened I went into the store again and told them and the person there said there was nothing that they could do if the home office was not willing to help me! What a rip off! Why would I buy something with a 10-year warranty and then when there was a problem be told oh I'm sorry we can't help you now! So buyer beware! read more