For two years, I struggled to find a doctor who would take my health concerns seriously. After…read morebeing repeatedly dismissed as a hypochondriac or drug seeker at other hospitals, my trust in the medical system was completely gone. Then I found out that DeSoto had an Urgent Care of Kansas clinic that opened in my hometown of De Soto, and I decided to give it a chance, though I was still incredibly anxious and skeptical.
From the moment I met Dr. Saboor Rashid, the experience was different. He didn't just listen to my long list of symptoms; he really listened. He was attentive and took the time to examine me. He confidently diagnosed my issue and assured me, "I know what that is, we're going to fix it." When I left the office, still filled with doubt, I returned to ask him to confirm my diagnosis. His compassionate response, "Let's not worry about the diagnosis--take the medicine and come back to your next appointment. I do believe you," was exactly what I needed to hear.
Just as he predicted, I started getting better. He has since put me on a path to healing, and my chronic conditions are improving. The severe rash that tormented me for so long is finally gone. My arthritis is under control. I'm looking into different ways to lose weight. I have also been able to get off medications like Xanax, pain pills, and Suboxone.
It isn't just Dr. Rashid who makes this place special, although he could be, is that amazing. Tony, who man's the front desk,( I do need to set an appointment) answers phone calls, provides technical support with the tablets and is right on with his ability to handle insurance and patient questions all while keeping everything else in order to not once has shown if he was frustrated or makes me feel like I'm annoying if I ask questions. He is amazing. In all my visits to both the De Soto and Gardner offices, I have yet to encounter a single person who is rude or condescending. The entire staff is knowledgeable, truly wants to help, and will help. I've never trusted a doctor more and can't recommend this clinic enough. When my kids need urgent care, who are 4 and 5 years old; one of them has a brain injury, they come here too. I can't give this place enough stars and I'm not exaggerating if you're looking for a new primary care doctor or you just need to get urgwn, this is the place to be you won't find a better team! Thank you Dr. Rashid Saboor, we're having such great bedside manner alongside of your knowledge and compassion, Tony and the whole Urgent Care of Kansas team, you're fabulous!
