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Chris Colson Auction And Realty

5.0 (1 review)

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2 years ago

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Herron Auction Realty & Appraisals - Says you agreed to protect your own item until reserve yet if it doesn't make your reserve they charge you $20 buy back fee.

Herron Auction Realty & Appraisals

1.8(8 reviews)
77.2 mi

I purchased items at an online auction they ran through HIbid.com. I won them end June 2025. They…read morestill haven't shipped the items, despite telling me multiple times that they'd "have it all taken care of in a few days". Today I asked for either a refund in full or that they ship at their expense. No refund given, god knows when and if they will even find my items. Condescending tone of voice from the owner, seemed irate that I've called a few times. I was unfailingly polite until today. No more. They are either incompetent or lying. Or both. I will never do business with them again, and will file complaints both with HiBid and the Kentucky regulatory agency that licenses auctioneers. Wildly unprofessional. I'm just lucky it wasn't a lot of money. Which isn't the point. Small purchasers turn into repeat customers if treated well. Or just OK.

The owner of this company is the most arrogant and disrespectful person I've ever met. I bought a…read morehouse from them off an auction website(hibid). I was paying cash. They kept me in the dark the whole time after I paid 10% deposit making me wonder if somebody had ran off with my money. Anytime we talked, their office always said we'll reach out to you tomorrow. It was always a game of making me wait to hear an answer. Then when I expressed to him how I felt about some strangers taking my money and giving me no answers, he went on this cocky disrespectful rant saying they are untouchable and have been in business for 75 years over and over and over. His biggest accomplishment in life is inheriting his daddies business. His flaw is thinking it will last forever with that attitude. I cannot accurately express the stress I went through dealing with Herron Auction Realty. Please spare yourself the scam-like experience. Kevin and his family there need to be humbled by flipping burgers instead. I only mention his family also, because the title company we did the closing with said his whole family that works there is like that and very unpleasant to deal with. So I had professional confirmation it wasn't just me.

Photos
Herron Auction Realty & Appraisals - Commission %. Doesn't tell you it's PER ITEM! The pay back fee states per item.

Commission %. Doesn't tell you it's PER ITEM! The pay back fee states per item.

Herron Auction Realty & Appraisals - Whitney Herron Real Estate Agent

Whitney Herron Real Estate Agent

Herron Auction Realty & Appraisals - Kevin Herron Broker/Principal Auctioneer

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Kevin Herron Broker/Principal Auctioneer

Chris Colson Auction And Realty - auctionhouses - Updated May 2026

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