We recently signed up with Tonna Mechanical for one of their service plans. Today was our HVAC…read moreFall inspection. We had a similar plan with a different company when we lived in the Kansas City area. The plan from Tonna Mechanical is half the monthly cost and the technician, Jamie, was extremely professional and thorough. In addition to going over our furnace in detail, he also checked our gas lines for leaks, inspected our water heater, and cleaned our air exchange unit. He also took the time to completely explain the air exchange unit to me, which I confess I did not completely understand. During the wrap up, he also explained that we were eligible for a rebate (once every two years) from Minnesota Energy Resources for having our furnace checked and provided me with the forms needed to obtain the rebate. It was an extremely pleasant surprise. He was on time, did his job, and treated us and our home with respect. I'm very pleased that I signed up for a Service Plan with Tonna Mechanical.

Awesome all the way around. Had plumber, Estimator, HVAC service and HVAC installers. All great. A…read morebit expensive; but you get what you pay for.

Very friendly, honest and knowledgeable! He had no issue with me observing as he fixed my furnace,…read moreand he was very informative as he worked. He knew what the issue was immediately, yet he was very thorough, and checked over everything before fixing the problem. Saved me a lot of money and stress!

From the owner: Your local HVAC provider for design, replacement and installation of quality heating and air…read moreconditioning products for your home.

I called on Banks Heating & Air Conditioning when I wanted to replace the heating furnace and add…read moreair conditioning to my home, and upgrade to a WiFi-controlled digital thermostat. The owner, Rodney, showed up personally and on time, to talk to me about what I wanted, and look over my home. He promptly prepared a set of bids - a high, medium and low option, and explained the benefits and limitations of each. I ended up hiring Banks to do the work. The crew showed up on the designated day, again on time. The work was done quickly and professionally, and the installation passed city inspection the first time through. I especially appreciated the fact that Banks handled everything for me - the permit application, and even the rebate forms for the manufacturer, city, and utility company. Rodney was totally responsive whenever there was something I needed. The heating and air conditioning system they installed has functioned flawlessly. This is a 2nd-generation, family-owned company based here in Lake City. I can't say enough good things about them.

From the owner: Banks Heating has been serving the Lake City area since 1960.What makes us different? We are the…read moreonly local HVAC provider that is fully insured, bonded, and offer 24 hour emergency service. We stand behind our product and beside our customers.We offer the highest quality Lennox equipment.New construction, replacements, service, radon mitigation, air duct cleaning, dryer vent cleaning.

No call, no show twice!! Rescheduled the first missed appt. They reached out and asked to…read morereschedule that second appointment. I agreed they didn't show up to that appointment, Or the one I had scheduled before the rescheduled appointment nothing like waiting the four hour window. No one shows up, called multiple numbers for them. No one answers. No call back!! If you enjoy waiting around for someone not to show up schedule with these people.!!! Zero stars!!! The name under the account was Anubha...I have text, saying appt change no response back. I'd be happy to share.

I almost never leave reviews, however I feel this is a case where it is warranted. My AC stopped…read moreworking, and after texting multiple HVAC repair companies, Mario was the first to respond, which I appreciated. I mentioned that we didn't need an emergency visit and he fit me in his schedule for the next morning, quoting $175 for the service call. After diagnosing an electrical short in the contactor, he left to pick up a replacement part, and finished the job that same day. At no point, before or during the repair, was I given a total cost estimate outside of the initial $175 or a chance to approve the total job amount prior to completion. It was shocking, then, that the final invoice came out to $800: a $175 diagnostic fee, two hours of labor at $175/hour, and a $275 charge for a part (contactor) that retails for $50 or less. In addition, I wasn't given an invoice upon completion of the job, but rather I had to ask for it twice afterward. If any part of this review gives you pause, I'd consider taking your business elsewhere.

Great service the same day we called. I have used Hailey for years and will continue to call on…read morethem for their expertise!

Mike was very respectful about our cats (they are Indoors only)…read more Is work was awesome.

Our gas furnace stopped working on the same night we happened to get over 12 inches of snow. I…read morecalled when they opened at 8; Eric was at our house by 9 (before the plows came through) and by 9:30 we had our igniter replaced and furnace running. Timely, friendly, & professional!

I called Steve Green because I think they installed my Fantech heat recovery ventilator that wasn't…read moreworking properly. The tech that showed was really nice but I think he lacked the knowledge to fix this unit. It took 45 min for him to find that I had a short in the wires. He assumed that the wires connected to the controllers and he spent another 30 to 40 min checking all 4 of them. He finally gave up and said he couldn't find the short and that all he was doing was running up my bill at this point so he on hooked the wires and left without fixing anything. Later I went up to the bath and pushed the controller and it came on. I thought that it was strange that this could work with it being on hooked so I decided to follow the on hooked wires and I found the short 3 feet away from the unit pitched between the furnace duct and a floor beam. I then called the tech to let him know that I found the problem and that the wires ran to the furnace and not the controllers, he sounded surprised and then asked why would the unit be wired to the furnace. Yet they still sent me a bill for $135 for 1 1/2 hours of work when all he had to do is fallow the wires.