Do not use this company. We ordered favours for our wedding, they arrived well after the anticipated date (which may be because it was international delivery). The items were unlabelled and the boxes were glued shut. After some detective work we realised that we could use their website to decipher which items were which (and we hoped that we were right, since we had chosen specific items for specific people). Then we discovered that one of the items was damaged (after giving it to our guest). When I contacted Chloebeck, I was told that we were supposed to have claimed within some unrealistic time frame (which was not at all transparent at their end, or requested of us either). In addition, the item was broken in three places, and the others all arrived undamaged, so their claim of a courier doing it is absurd. They refused to replace the item and tried to insult us by offering a voucher which was not even equivalent to the cost of the item.
Save your sanity, use a reputable company used to actually dealing with people and providing good quality items (some of the other favours were also a bit scratched). read more