What an absolute pleasure doing business with Chiavari Chair Co. in Hialeah, FL. Anthony Rodriquez was our salesperson. He went above and beyond the call of duty to make our order happen quickly. Thank you, Anthony!! Donna in West Palm Beach read more

I came to this yelp page to leave a one star review because Brian was so happy to not help me get an invoice for an about $25k purchase I made with him. I'd asked multiple times over months will an empty promise that someone would send it over. Luckily I made a last effort using their chat feature on their website where Anthony helped me get the invoice I needed. Brian, stop being lazy. You are a bad representation of the business. Anthony, thank you for saving my opinion of Chiavari. read more

Was a bit worried because of some bad reviews, but we ordered 48 wooden folding chairs to match ones from another company that were purchased 15 years ago. Made the order Friday afternoon September 12th. They were delivered to us in Texas on September 18th read more

Chivari - Shipped on a pallet. Well secured with four chairs in a box - Furniture Stores Near Me - Hialeah, Florida

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I ordered the bistro set over 1 month ago. August 11 I received an email from Chivari stating that one of the items from the set was out of stock and I could wait or choose another item. We wanted that specific color so we chose to wait. After 2 weeks I called because the item showed "in stock" on their website and they said it would be about 2 more weeks and the item was still not available. The pic below shows from their site today that the set is in stock yet I have not heard anything from Chivari. read more

Chivari - Furniture Stores Near Me - Hialeah, Florida

I order & bought 48"x48" Square table . The quality was superb. The table had a nice finish and was very sturdy a perfect extension to add to a holiday table or to use as an addition. Stores away flat. Customer Service was excellent kept me up to date on delivery status and returned phone call promptly. The table was well packed and arrived in perfect condition. I highly recommend this company. Cost of the table was well worth it. read more

Chivari - Extension of main table. - Furniture Stores Near Me - Hialeah, Florida

I have issues with their customer service for online orders. I ordered 2 tables and received a nice email from a representative promising to see that my order was processed and that I would get the shipping info. I never received the shipping info and then found that their website does not allow you to look up your order. After 2 weeks with no shipping info, I inquired and was told that they would process my order immediately and ship within 3 days. After waiting 10 days I finally requested to cancel my order and asked for a confirmation. I never received a confirmation and had to file a credit card dispute. Terrible customer service and communication. I do not recommend ordering online from this company. read more

i went on Chiavari website recently, didn't see anything i liked and exited the site. two days later got an email thanking them for the order, me completely surprised, called the company and complained about their mistake, i didn't purchase anything from them, please correct your error and take the charge from my credit card (how they got my credit card and security code numbers they never explained!) the kicker was the item was a pillow for $ 8.98 and the they charged $ 18.00 for shipping!! i called again, no answer, left a voice message to stop this fraud immediately. who would buy a pillow for $9 dollars and pay $18 for shipping? never heard from them, 8 days later a shitty pillow arrived and was promptly burned. wanted to challenge the credit card charge but visa wanted $35 to challenge it, so accepted a dishonest, criminal company will continue their fraudulent business practice - BEWARE CHEATING CHIAVARI "mo#**##*!*#*#-uckers" !!! read more

Thank you so much Will for going out of your way to ensure that we received our delivery on time. The turnaround time was faster than expected. You kept your word, and it was much appreciated! If you're looking for great service, contact Will at the Chiavari Chair Co. Thank you Charmaine A Kreative Vision Eventz LLC read more

Clary was amazing to work with. I went to the showroom and she showed me everything they sell. She has been extremely responsive and very communicative. I am very happy and would highly recommend. read more

I have so much to say but I won't waste my time writing a book. Long story short, Ive been in business over 15 years and 85% of our inventory has been purchased from the chiavari chair company. To begin with, the sales reps are amazing but love to over promise and under deliver. And most than often don't meet expectations. Theres no accountabilty from management. They'll hear out your complaint and advise will follow up but hardly ever. Next, their shipping procedure is horrible. We have placed orders which would get to our warehouse the very next day. But more than often orders we place have a week at least delay. I sometimes wonder how they stay in business because Im pretty sure there's more unsatisfied customers. read more

I been using this company for the las 7 years. Not only they are professional and friendly they also go the extra mile to help you to get your items. As all we know we are facing a challenge on inventory due to shortage of merchandise that is hard and almost impossible to control.. However every time I place a order I get it on time. I will continue supporting this company. read more

I own 5 event venues in the Bluegrass Region of Kentucky (two event facilities with 350+ occupancy, an Art Gallery having events of 70 guests, a Restaurant seating 264 and an outdoor ceremony location~ so I see some seating options). I recently ordered 150 fruitwood/brown Chiavari chairs from The Chiavari Chair Company. I have ordered a tremendous amount of commercial furniture for the hospitality industry. This has been one of my most stress-free experiences. Randy, my sales person was SO easy to work with. I had a deadline of a three week window and was not counting that they would be available for the first event of the week~ I could not believe that they arrived (all in excellent shape) and also of great quality and a day early. I rent chairs every week and I feel that the construction was great and the finish was without surface imperfections. The follow thru from the sales department checking on the delivery was an added plus!! I would highly recommend this company for chairs! I now have the confidence after this experience to update some additional chairs at our main reception area! Thanks Randy for a job well done! Will post photos of the event this weekend! read more

It's not often that one comes across a company like The Chiavari Chair Company. On April 27, 2017. I called and spoke to a sales rep. Named George Ramirez. Let me tell you what a Guy!!! Extremely Knowledgeable, friendly and has great customer service skills. He made the process fast and easy. Also their products and prices are the best in Miami. I will definitely recommend this Company to everyone that is in need of event products. Yane Chao Décor & Design Director Design South Florida & Drummer Boy Sound Productions read more

The customer service and products are superior! I would recommend The World Famous Chiavari Chair Company. They are definitely at the top of the Class. read more

I am new to the Rental Industry and I wanted to build relationships with distributors so I can continue to grow with them and at Chiavari they made this very easy. Greg was awesome! I wanted good quality rentals so my clients could have the best and Greg pointed me in the right direction of what products I should buy. Couple orders later I am still happy with this company and will continue to give them my business. Thanks!!! read more

I have been in sales for over 30 years, so I know a great deal about working with customers of all industries, for the long term. There is a great and rewarding feeling about returning customers, that reassures one's dedication to bring a customer a memorable experience. It had been 15 years since I worked with a company that stands by its products and by its customers; this is a company our customers can rely on for quality of furniture and quality of customer service; I could not be prouder to work with The Chiavari Chair Company, and this is my second home until retirement. It is not by "Luck" that our company has 49 of the United States and 46 countries covered with our top-quality furniture and service; that is over 7,500 clients worldwide with a 93% client retention. It is due to our hard work as a team, dedication to our clients, working every project, situation and budget. It is the "outdated" principles of honesty, strong ethics and caring for people, that makes us the greatest company in this Industry. We believe in forging a personal relationship with our customers for the long-term, not a quick sale to move to the next customer, without regards of having met their needs, having answered all their questions or concerns, as many companies work nowadays, with business owners, who are improvised and have no knowledge or interest in the industry the find themselves in; all they care is about money no matter what. Our company is a high-volume mover, the stock that is available today, may be gone tomorrow, if our customers do not act fast, they may have to wait for our stock to be replenished, may be days, or may be weeks before this happens. We need to know details of our customers plans and thoughts, not because we are nosy, but to help them better with solutions we can provide; for every situation, there is at least 1 solutions (simple laws of Physics). Clients should not be afraid or hesitant to disclose information about their business; we have worked with and helped many start up companies, who are still with us after 10 years. Just the same, we work with multi-million Dollar companies ranging from Universities, to Party Rentals, to Banquet Halls, to Hotels and every Event Venue under the Sun. Problems may arise, although far few and apart, they will happen, as was the case recently with a new client in Michigan, where the shipment arrived with 25 chairs and cushions short of their 200 order. We immediately involved 3 of our Departments (Sales, Shipping and Accounting) to solve the problem in the least time possible, this particular client had an event coming up in a few days. Within 24 hours, we had the 25 missing chairs on their way to our client, to receive the day prior to their event. Our client, had also done his part in ordering with ample time to cover for any unforeseen situation. This is the kind of service I am used to providing my clients and The Chiavari Chair Company has the same business philosophy in place. read more

Horrible Service- I paid for my order in full and even went to pick up my order from their warehouse. They took my money and only had half of my order available and did not even tell me until after I paid. I was promised a follow up call back which I recieved stating that they could get the other half of my order but I would have to pay for shipping because it would be coming from New Jersey. Not to mention I was suppose to be refunded the full amount I paid for the chairs and they refunded me the cost of the chairs with out the taxes THAT I PAID FOR, I was tired of the back and forth so I let them keep it. I do not recommend their service OR business to anyone. Next time Ill choose quality over quantity and just pay $1.00 more and go somewhere else. read more

I want to share my exceptional experience I had with the Chiavari Chair Company in Miami. It was very late in the day when I realized that I was short a few chairs for an event I scheduled on a Saturday and I started to get that sinking feeling. Desperate, I frantically started calling local companies that are closer to where I live. All I heard was 'we don't have them, we can't help you etc." Although, I knew I was too far away at the time, I called the one company that I know that has the inventory I need and has always been very helpful. At 4:59pm on a Friday, I was very surprised when someone answered the phone. My first question was how late are you open tonight and are you open on Saturday. When I heard not open on Saturday, that horrible sinking feeling came back. A very patient man answered. He said his name was Shawn and he was the owner. He asked me a series of questions in order to find a solution for me. To my surprise, he offered to take the chairs to his home for me and I could pick them up Saturday morning. A perfect solution! We quickly exchanged phone numbers and addresses. He sent the invoice with instructions and he saved the day! An owner who went above and beyond for his customer-a very special business man. It is my pleasure to recommend this company for all your event needs. Exceptional customer service is their strong suit and they have an extensive inventory and deliver a quality product. I have one company that I trust and very happy to give my business to the Chiavari Chair Company. My name is Elaine Higgins and I'd be happy to answer any questions or comments. read more

We love buying from Marco! Great service! We obtain Chairs, Dance Floors and Tables! We love you guys!

We ordered CHAMPAGNE chivari chairs. 250 to be exact. Was given was we thought was a fair price, till they came in. I could live with the bottoms of every chair scuffed and scratched and paint missing, like they had been used and then had covers put on. What i can not live with is the fact that these chairs are not CHAMPAGNE! they are silver! platinum/pewter at best! I was told their champagne is pewter! now in what world is champagne pewter? pewter has silver undertones champagne has gold undertone. I even have a shipping manifest the describes the chairs as PLT (platinum) after several unresponsive emails i called, and called and called till after 3 days (when i was told 24-48 hour response) i received an email stating i could return them if i paid for return shipping (well of a thousand dollars) plus 20% restocking fee(well over an additional $2000) or 1/4th of the cost of my order then after they inspect to make sure they haven't been used (remember how i said they were already used looking when i got them) they would refund the difference but would not refund if they were used. also i would have to repack and put them on a pallet and wrap them. I told them there was no way i was doing this when they sold me something that was not as they described and that i would except an exchange. I have received no response and am now filing a complaint with the Better Business Bureau. read more