Mark at this Verizon location was amazing to work with. Made everything very simple and…read morecommunicated every step and price clearly! We were thankful for his assistance and positivity!

I've been with Verizon since 2023 . When we started with Verizon , we got screwed into buying 2…read moreiPhone 13's for hot spots, they never worked except with WiFi. And I got stuck with paying for them bc they said the 30days was up. So we ended up having 4 dead phones bc our other phones have no signal too. They tell me there's nothing they can do. Im paying $355.00 a month for internet and phones. Im on a fixed income and its all i can do to survive

Norman was incredibly thorough and helped me get my mom's internet working extremely well. He…read moretroubleshot a lot of the issues we were having and made sure the router was relocated in the right place for her needs. He listened to us and our complaints and made sure everything was covered. He did his work very quickly and was very kind and polite. Johnathon and Carlos came and buried the cable and did a great job with minimal disturbance to the lawn. They were very polite and also efficient and made sure to lock the back gate on their way out. I appreciate Optimum's care and service and speedy fix given our multitudes of complaints previously. I will also give kudos to them for coming almost 2 weeks earlier than we expected. Thank you! Thank you to the lady who helped us at the front desk at Optimum; I'm sorry I did not catch your name but thank you for being friendly and taking care of us quickly. She was brunette and I believe had a pink and green tattoo on her arm and had great customer service!

Well my bill went up again to 112 with 1gig download. I called to get bill lowered so it is way to…read morehigh,and what did they say? What a valued customer I was blah blah blah, we can lower your bill by cutting your speeds in half. So I made the decision.!! I'm out! Whoever is running optimum needs to be fired! I went elsewhere and cut that bill in half! Worst internet EVER! Do not recommend, you are not valued customer.

Super fast and friendly service on my phone. The case had started to separate and the charging port…read morehad filled with "pocket fuzz". He took it in and had it repaired in no time at all. A neat shop. This is the old fashioned personal service that I have missed so much in today's corporate style business. Thank you! The next time my phone "heave its guts" This is exactly where I will take it again. Very reasonable pricing as well.

went today to clean the speakers on my iPhone service was…read moreawesome and fast I really recommend this place!!

A rep called me and told me that if I switched from my isp to att Uverse I would get much better…read morespeed I was getting 50 mbs when I switched I ended up with about 5mbs and the send tech after tech to say they tried to fix it finally I cancel the service and went back to my cable isp and took equipment to ups to send to back so now they say they never got it back and charged me a early term fee since I cancelled service early but if I would have not been lied to or would have got what I was promised I wouldn't be in the situation I have att wireless and have bout 6 devices over the last 5 years so it not about the money it's about the principle that I didn't get what I was told I would get and then I was stuck with a early term fee then the equipment got lost or never check in idk I have been trying for the last 2 year to get this taken care of with no help from att when I have been a loyal att customer I spent at least 1000 per device I have paid off and have always paid my wireless bill it never been late matter of fact it is set for auto pay so it always is paid on time

Coleen has been doing above expectation she is a big asset for AT&T I want her to have the largest…read moreKUDOS from the company. Thank you.

Didn't call or show up to two appointments in a row. I've spent days on the phone with them for…read morehalf an hour at least trying to talk to someone on the phone. Their windows of appointments are always extremely inconvenient if you have any type of life outside of sitting and waiting for someone to fix your wireless connection. They said they called 3 times to confirm our appointment. The number on file had 0 missed calls from them. 1/10 people know what they're saying over the phone. What am I even paying for? Trash.

Staff is incompetent. They don't know anything about their products or services if you ask a…read morequestion they stare at you blankly. If they do answer it's usually wrong. They have a bunch of problems with their phones and their promotional items are a lie. All in all they don't offer much and you will always pay much more than what they tell you. They are very rude and not worth the money for what you get.they can't fix anything don't know anything and can't deliver what they offer you're better off with Verizon

The store was very busy. Most customers tied up the staff for about 15 minutes. I got help in…read moreabout 30 minutes. Once Darren got to me, it was a simple fix for him. Blake helped me with current Internet promotions. Austin, who was in from the Shawnee office, was helping an older lady who required a lot of help with several needs. He was so patient with her and had a great attitude. Very knowledgeable and friendly. Glad Enid has a local store we can go to for service.

Very knowledgeable, professional young attorneys! I have mainly worked with Dalen McVay and Kaleb…read moreHennigh, they are both very well versed in estate planning etc. Very personable and happy to assist you or to speak to a group!

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