Came in at 8:20 on a Tuesday Evening they were completely out of everything. The main guy running the line was yelling at his other employees and slamming his fits and our food down when we were asking for extra of anything. Then we asked for the new chips which we were told we had to order online. We ordered online and waited 10 extra minutes for this girl employee to hand us our food rudely after it's been sitting there. The whole experience was really disappointing and rude. I work in a restaurant and know it feels to have to deal with people constantly but that was just ridiculous. read more

The food is always delicious! I'm a sucker for the chips and guacamole! I always order a burrito with high protein steak! It's the best! The service is top notch! The staff are always precise and I've never had an order be messed up. Very apologetic and appreciate for the patience that you have. Note they are busy during the afternoon and early evening. So expect a little wait when you go. The ambience and atmosphere is great! Very chill with low lights and plenty places to sit. Note, when they're busy sometimes tables may be dirty. I'm speaking from someone who has worked in the hospitality industry for years. Please be kind and they'll clean the table for you! All around a great place! read more

I hate leaving any sort of negative review, but there is always a quality or accuracy issue anytime I go to this location. Examples include dried out meat and rice, or most recently just not including the protein I ordered and paid for. Sad because Chipotle used to be my favorite, but it's always something. read more

Best dang chipotle in the state. Meat is fresh, everything is always available even late, and they load your shit up! Regards Railroad G read more

Hands down the worst Chipotle experience I have ever had. The manager was serving portions that would not fill a 3 year old! If that's the way the leadership is there it's a shame! Garbage was overflowing to the point it was on the ground. Just and all around dump something needs to be done!! This dump does not even deserve a half of star!!! read more

My friend decided to cater for a basketball team dinner, it was a good experience overall but the proportions where a-little off, gave a small container of sour cream so would ask for extra if your feeding more than 5 people. But besides from that pick up was easy. Food was good and fed the whole team. read more

This location is open until 11:00 p.m., but at 8:00 they are already out of items including cheese! Most times they are out of the dressing too. They also only give you a half of a spoonful of guac--the best tasting item on the menu. Very disappointing. read more

Great customer service and quick to get food. We came around lunch time and got 2 chicken bowls. The service was Covid appropriate, with spacing and hand sanitizer. You can't eat in this location still so it's carryout or grab and go. The food and sides are all fresh and there was no line which was awesome. They also cater to medical and police so we got our food for half off. Great service to have, we will definitely be coming here more, or ordering to go. read more

Chipotle Mexican Grill - Mexican Near Me - Woodhaven, Michigan

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I'm writing about the horrible mistreatment I received at Chipotle in Woodhaven today. I often order DoorDash and online, since the start of the Woodhaven location. On occasions when my order was wrong or missing items...I have called to speak to a manager, as food gets expensive when items are missing etc. I've had managers who have been happy to fix any problems. But today I went in inside the store to place an order. I ordered nachos, which are not on the menu, but I have ordered this MANY times before. I simply pay for a bag of chips, and the chips are in place of the rice. IT'S STILL MADE LIKE A BURRITO BOWL. All of a sudden, a manager started telling the young girl who was preparing my food... "No! Do NOT make her nachos.! " I replied..."Ok, but you just made them Wednesday." The manager became really rude, "Who made them for you!!! So you're telling me that she made them in my face!!!!" I could not believe his tone and the treatment. He then said..."I know who you are!" So then I asked if he was upset with me because of the times that I called when my DoorDash orders were wrong? He continued to be rude and tell me "YOU'RE going to Taylor!" I asked for his managers name. He refused to give it to me. I asked the employees...He told them..."Don't talk to her! I said, what is your name? He replied..."Moe!!! M-O-E!!!! Tell whoever! As he laughed sarcastically. I was totally humiliated. He told me..."Get out, I'm calling the police!" I walked outside. The police came, not one, but two police cars! I explained to the police officer that I ordered nachos that were NOT on the menu, but there was never an issue in the past. I explained that the particular manager on duty at this time obviously has some type of vendetta against me for my former issues with my online and DoorDash orders.. Even the officers apologized to me for what happened to me. I could not believe that a restaurant that I frequent as often as I do, would allow a manager to treat a customer as poorly as I was treated today. I could have been in a bad situation by calling the police on me. I am notifying corporate. read more

Love the vegetarian options. It's tasty food and the cooks keep the ingredients stocked. This location is filthy. From the line they prep your order on, to the pickup and pay counter, chairs & tabletops....it is impossible to look past how dirty this location is. I'll gladly be back if they can step it up and be on par with other locations in the area. read more

I was driving through Michigan for work and decided on Chipotle for lunch. I have been to this location twice now just before noon. Given that it just opened, there had no fajitas. This occurred last time too. The lemonade dispenser was also not ready. I can't remember but the first time they also didn't have straws or the utensils were low. I am not sure if they had a late start or people love faitjas but you should get there after 12 if you want faitjas. I learned my lesson now and will not be back. On the upside, the employees are nice and approachable. read more

We were huge fans when they first opened, now we don't even bother. Portions are simply not worth the prices and employees should not be fearful of their jobs to accommodate customers requests for more than 6 pieces of a protein. We now give our locally owned restaurants our patronage. read more

Good food, consistent with other Chipotles. Great customer service, they do a great job. Sadly I saw a woman throw a fit today because they ran out of brown rice and only had white rice. Really? It's hard enough to find people to work at these places, they deserve more respect. Been here several times, will continue to eat here, definitely recommend. read more

The bowl could've been filled a little more but the ingredients were fresh and was prepared fast. There's no consistency with quantity; sometimes the bowl is overflowing and sometimes it's a little empty. Would definitely come back though because it tastes great! read more

Chipotle Mexican Grill - Chicken Burrito Bowl - Mexican Near Me - Woodhaven, Michigan

What is the difference whether I order online or order in line? You guys need to get it together every time I walk in the door it's a different process. To make people do online orders only it's absolutely ridiculous and you're still making the food regardless whether they're in line or online they still have to come in line to pick it up. Get it together chipotle you're in a prime location of Woodhaven if you don't want to be there move your so that a business that wants to be there can move in read more

Chipotle Mexican Grill - the counter and seating area - Mexican Near Me - Woodhaven, Michigan

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Forgot half my order and I got the wrong kind of tocos.... Would come again but not for a while. read more

This is the best Chipotle I've been to thus far and I've been to 15+ locations. Excellent service, friendly workers, great portions and they get you in and out. Location is clean and calm too. read more

Ordered a salad today not sure who thought this was okay, if someone would've eaten this they definitely would've gotten sick if they didn't realize it was old guacamole... I was shocked and thought it was beans at first when I opened the container... read more

Chipotle Mexican Grill - Mexican Near Me - Woodhaven, Michigan

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Steak was definitely uncooked and connected into one whole piece of fat. Everything was dry and wet. This was 2 steak and rice bowls. They made it too quick cuz we seem them put it up in less than the time that was requested. 8/24/22 read more

Chipotle Mexican Grill - Mexican Near Me - Woodhaven, Michigan

It is not that hard to read a list of ingredients and make a damn burrito. These people are definitely a little incompetent. When a burrito says NO CHEESE and you put QUESO on the burrito, that honestly makes you a fool. And also pisses me right off. Waited an hour and a half for this to be brought to me by my brother and now what lmfao? I cant eat cheese, you guys need to screw your heads on. read more

This is the worst Chipotle you could visit. If you want a rude manager or employees that think everything's funny this is the place to go. Plus it's pretty filthy inside even though everything's digital seems like they don't clean. read more

the older women working today around 2:30 never gives good portions you get about half a bowl of food she never wants to give you anything especially when you ask for extra. she should definitely be fired nobody likes her. read more

This Chipotle location is hands down one of the best locations in the Metro-Detroit area. They are normally always on point with everything. The food on mobile orders are usually correct and on time. The food is always tasty!! read more

Asshole manager kid who thinks he is great with customer service, DO NOT ORDER ANYTHING THROUGH A DELIVERY SERVICE FROM THIS PLACE. The kid had a foul attitude, and the order was all wrong, and portions all wrong when paying extra for it. Good job kid I'm calling corporate too. And I'm coming in soon! read more

This chipotle is on point with everything. The place is clean, they aren't out of most of the items like other locations and the staff is friendly. The other chipotles in the area like Taylor and allen park all suck compared to this chipotle. Some of the other reviews on this location are just nutso and have to be fake or are related to door dash screw ups. read more

My burrito bowl was more than half empty ... this place is rip off or these guys don't know what they doing, I had to ask for extra lettuce so my bowl looks like there's little food in there... still hungry after eating food worr.... one star that place is clean .... 2/6 updating review: Today I went there again and quantity is really good this time!! Maybe they cared about my or others review ... changing to 5 star :) read more

I'm very dissatisfied, I came in to order my wife food, was told they were out of salad wen building her food. Yeah nice I got to the register I noticed salad at the station to the right, I asked or some and was repeatedly told no, this is for online orders. I wanted to cancel my order and go order on my phone. Unbelievable that the business would support online orders over in person - hopefully someone form chipotle figures out this is bad for business - won't be coming back any time soon. read more

BEST BEST BEST customer service I have had in a looooong time! I did an online order and was in no rush. They had a computer glitch and my order never printed out for them to see and get ready. Truthfully if they hadn't said anything I would've never known nor cared tonight since I was just gonna go home eat and veg out for the night. The GM had the whole crew stop and make sure my order for my family was done as quick as possible. While the crew got my order ready the GM came to me and genuinely apologized for everything and gave me a couple BOGO coupons and offered a drink. Plus when I got home and was passing out the food to my family I learned we got extra chips. Not only excellent customer service but their food (as usual for me there) was on point! read more

This chipotle will leave your bowl half empty. I ordered from door dash and even doubled the meat, yet and still my meat was skimpy. You are probably better off driving to the Taylor Qdoba. Good news is that one is about to open across the street. Today was my last day eating at this chipotle location. read more

Chipotle is delicious. That can't be argued. But (as with every opening) there are some issues that have to be worked out. For starters, the portion size was laughably bad. Like literally half as much bad: I don't know if they're enforcing a rule (I used to work at a Subway where my manager would count how many olives we put on a sandwich - so I understand if management is trying so hard to cut on costs, they're practically chasing customers away who would like to eat more than half of a burrito) or if they're being stupid and stupid-cheap, but EVERY OTHER CHIPOTLE I've ever been to serves more on portions than this: Midwest, Nevada, California, Oregon: I've been to my fair share of Chipotle's - this is ridiculous. The workers were kind, but slow and clumsy (I had my extra-charged guacamole spill over half of it out when she toppled the dish and she didn't clean even clean it off, much less compensate me with more guac) ... but I'm going to give them grace because I was there on their opening day. I am wondering if they're the way to go, though. Hopefully when I return they'll be better. Management: give me more than two ounces of meat! read more

Delicious food.... when they have it. If you go after 9pm (they're open until 10), there's a decent chance they won't have what you want. Today @ 9:30, they were out of tortilla chips & cheese. Seems like staples that should always be available at a restaurant like this. A couple weeks ago around 9:20pm, they were out of guacamole, flour tortilla shells, corn salsa and cheese. 4 of the last 5 times I've gone after 9pm, I haven't been able to order what I wanted. I know it's late so I understand this happening once and a while, but why stay open if you regularly can't serve the advertised menu? read more

They've defiantly improved there quality of prep since they first opened. Before the rice and the peppers and the onions would frequently be under cooked and hard. Now they are getting it right or at least pretty close. Must be a new manager. read more

Great service at front line. Fresh food. Highly recommend. Friendly.great chips. Opens at 1045am. I love this location.

Very good and fresh. I don't know why these people are saying they don't fill your bowl or burrito up all the way. My bowl was full to the brim and the guy in front of me had a thick burrito. It could have been the fact that they opened 30 minutes prior but regardless it was the best chipotle I've had in a while. read more

Horrible customer service. They will definitely be losing a customer after tonight. I ordered a bowl and got through the line, went to the register and I proceeded to pay with cash, but the employee said I can only pay in exact change or card. I told him to take the $2.51 change and keep it but would not. They did not have that much change in their register. Luckily I had a card to pay with. Also, they did not have any straws for the drinks... this is the last straw. read more

This girl name erica was so nice to me. She was so hospital and king. She was a skinny queen. She has jeongyeon on her phone case so she is automatically valid. Stan erica for good skin. Best employee girl at chipotle. She wrapped my burrito so tight. Tighter than my read more

I've been excited for this location to open since I first learned that it was going up. There is a definite stigma that follows Chipotle, but I've had the pleasure of meeting the management team, some of the corporate trainers, and the crew. They are a great bunch of people who are committed to making this location a success. I ate there at their VIP soft opening and picked up a free burrito and some chips and guacamole. The food was great as I've been accustomed to at other locations and the restaurant looks great! There is no need to be leery of eating here! Great tasting food, great looking spot, and great staff! Best of luck to this team! read more

This may just be a personal preference but when I have to pay 13 dollars for chips and cheese and meat and then to get chips I have to pay extra it just guarantees that I will never come back . the meat was undercooked the rice was nasty and hard people save your money go to Qdoba in Taylor . They actually take pride in their food and won't rip you off read more

Chipotle is my place to go after a good workout. I've been to this location a few times and always had a great experience. This time, however, something was afoul with my food. I'm not sure which ingredient was bad, but something was so off that both my girlfriend and I had to spit out the first bite. The real problem was that the manager claimed that nothing could be done. I will never return to this location. read more

They make very small burritos here. If you've had chipotle before you'll see a big difference.