Stingy af. Dude literally looked me dead in my eyes and shook two tiny pieces of chicken off the spoon. "Gotta give you four oz" I didn't know we were mentally able to weigh things... Training has come a long way (Edit) chipotle reached out and gave their typical "hey we are here to listen" copy/paste Oddly enough every single complaint is basically the same about the portion sizes and employee attitude read more

Very fast and friendly service! All items were full and in stock when we went for dinner. The burrito was delicious and packed with flavor. The restaurant was clean and inviting to eat in. read more

The food was amazing and the customer service was even more better , jamie was assistanting me at the time and was everything I hoped in a fast food restaurant at a fast pace environment . You can tell they were working hard to get A lot of orders out and to make mine a priority, I'm honored. read more

Chipotle Mexican Grill - Bowl honey chicken w/steak and lettuce , corn, tomatoes sour cream fajitas veggies white rice and pinto bean - Mexican Near Me - Royersford, Pennsylvania

Horrible service I don't know if it's the employees or corporate bs but they need to get their shit together even red head manager said he had no power to fix items I paid for and didn't receive when in person at the store. read more

Hands down worst chipotle I've ever been to. The burrito literally fit inside my hand, like end to end. DO NOT WASTE YOUR MONEY HERE. read more

This place is a joke. Meat was wrong. They literally gave one mandarin in the fruit cup. Corn tortillas came broken. Don't order from here. read more

Chipotle Mexican Grill - Would NOT recommend. Too many characters to make a full post. Trust me and do not order from here. - Mexican Near Me - Royersford, Pennsylvania

They forgot my gauc, I asked for a refund and received a promotion. The promotion didn't work on mobile order (only way I ever order). Went in store and was told I have to pay $5 to get my gauc(cost 2.95) and I already ordered a $20 burrito bowl. My new burrito bowl had so much hair in it I'm convinced someone is shaving in the kitchen. read more

Way over priced for portions and store was a very dirty... trash cans overflowing with food.... Disgusting! First and last time at this store.... read more

Something wrong with this location, portion size way too small even when you request extra in the app, orders wrong, things not seasoned right. Management, you see all the negative reviews? Retrain your employees so they make customers happy. The location on Trooper Rd in Noristown is so much better, which is sad because it's further away but that's where I go now after multiple unpleasant experiences at Royersford. Hope they can improve this location. read more

We ordered online and when got all the sides were missing. The quality of the food was just not good. I am not sure I will ever return

I've been to this location several times now and it's very hit or miss. The portions are very inconsistent... sometimes I get get a decent portion and other times I have to ask for extra everything because they serve have spoonfuls. Today I order for pickup through the drive-thru and I got there a few minutes before my pick up time. I specifically requested extra veggies, corn and salsa yet the bowl was pretty bare. Plus there were less than ten kernels of corn and the rice was undercooked. Looks like I'll be back to driving all the way to the malvern or kop location for chipotle. read more

Cannot understand the hype the chicken was cold bland and dry . The veggies were dried out and old . Portions were tiny for such a big tortilla . Salsa was very good. Music was so obnoxiously loud one would think you were in Rio for Carnival ! Just obnoxiously loud ! Seriously think The Who Concert loud ! Won't be back! read more

The blonde at the drive through had a serious attitude. If you do DoorDash, they tell you to go inside even though they are keeping the orders at the drive through. They're right there, but they'll make you go inside anyways, even if you were in there 1 minute before and there were no takeout orders on the shelf! Then, just 5 seconds before you walk in, they will run the order from the drive through window onto the shelves. Why they couldn't do that before I had to go through the drive through to get any of the 6 workers' attention, I don't know. read more

I should have looked at the reviews before eating here. I can in at 7:00 pm so it was after the evening rush and I had to wait on chicken and the steak looks like it was cooked this afternoon. Then they didn't have lettuce either. Big mistake coming to this location. At least the place was somewhat clean. read more

Absolutely the worst portion sizes. I ordered online and to say I got small portions is an understatement. Everyone there should lose their job. read more

The food was my most favorite like the taco & sometimes I had the burrito it was pretty good!

Every time I check to order, they are out of veggies, guac and black beans. I was so excited Chipotle was opening near by but now I am too disappointed to check again. Apparently not vegetarian friendly! read more

Actually awful. Had a coupon and they actually yelled at me and jumped down my throat telling me that it was expired before I could show it to them. They told me a different promotion was over and again that wasn't what I was referring to. When they finally agreed to try to scan the coupon from my phone with an expiration date for the end of the year, of course it worked, and they still said they didn't know how it worked. Also, photo of the burrito that fell apart as soon as it was taken out of the foil read more

Chipotle Mexican Grill - Burrito that became a mess on the foil and the floor after the first bite - Mexican Near Me - Royersford, Pennsylvania

Me and my Family love eating chipotle and we think this restaurant is very underrated based off the review. The food is Goated and Staff is the Goats. It depends on what time you are eating there and what day. If you are eating at night time maybe they might not have some ingredients after a busy day. Over all, this place is the goat and an 10/10 read more

I barely got any food. I wanted to ask for double but just decided I'll just never come back here again. Ended up getting a large bag of chips and large queso to fill the hole that would probably be left after my fist sized "burrito": $19.72. Not worth it. $10.10 for the "burrito" and $8.50 for the chips n queso. Hope this helps. read more

I'm a big Qdoba fan bc they don't charge extra for Guacamole, Queso or the chips if you get nachos and have more choices in toppings and sauces. Plus it's yummy! I decided to check out Chipotle bc every talks big about it and I honestly don't know why after my experience. $3 for guacamole $2 for queso $2 chips. On top of your $12 bowl? This location literally just opened and had no chips! Bc the fryer was broken? No veggies and limited toppings and sauces. Also their carne asada was over cooked and chewy. Service line was slow, there was one good guy but the other two seemed clueless. I'll stick with Qdoba. read more

TERRIBLE! I have gone to this location several times hoping for the best... but every time the portions are incredibly small.

This is maybe the third online order we've done. They're not difficult orders. And yet every single order was incorrect. EVERY. SINGLE. ONE. It's not rocket science. It's right there on the receipt! Add the meat, add the veggies, add the right colored salsa. EVERY. SINGLE. ONE. And don't get me started on the portion sizes! Or the quantity of meat. Or veggies. Or corn. It's like they don't even try!! Honorable mention Chipotle has reduced the burrito bowl size. Previously one bowl would be enough for two meals. Now it hardly fills the stomach! Get it together! This is pathetic! At least get the darned orders right!! read more

Stood in line 20 minutes to find out there was no lettuce, no steak, no vegetables and no chips. No less than 4 employees standing around doing absolutely nothing. Yet this is what the trash looked it. Will not be going back. read more

Chipotle Mexican Grill - a pile of food on a table - Mexican Near Me - Royersford, Pennsylvania

Bad parking, bad location, and always get online orders wrong. Chipotle used to be quality but opened up too many stores and can't manage them correctly. read more

Came into the restaurant and watched the woman taking the initial orders being rude to woman in front of me. I attempted to order and she was so rude with me that I walked out. 11/2/24 at 1115am. read more

We were thrilled to have a new Chipotle open near us recently. We have been there 3 times and the first 2 times they nailed it. The last time we ordered on the app, the app did not give my wife her free guac and chips. It charged her for the add on after already redeeming the points. She ordered a lg coke and got diet which is awful. I ordered on my own app and received my burrito bowl shoved into a bag sideways which caused the food to look like garbage. At the bottom of the bag was another persons order for door dash. We tried several times to contact the store but no one would answer the phone. We were not in a position to drive back nor should we at this point. We ate our own order and tossed the other order. Total Failure! It always seems to be the running excuse by a business that fails is: New Employees or Cannot Get The Help. As a consumer who is charged a higher price these days, I do not need an excuse. I do not want to be giving any more grace period for failure. We love Chipotle food, but would like this to end. No more grading on a curve. read more

Absolutely horrible!. Ordered salad bowl. Barely any lettuce and all the rest of the ingredients were just mushed together! Ended up just throwing it out. Disgusting! read more

This location needs help. I went in at 8:15 (they close at 10.) the guy making my food almost seemed like he was rushing and I have no idea why because no one was in there. I got two burritos. I told him the first one I wanted it to be chicken with white rice and the second one with Barbacoa and brown. He then goes to the SECOND burrito and starts putting the chicken in that one. I then said no that was supposed to go on the first one and he gave me a dirty look. How is it my fault? I said the first burrito, meaning the first one you put down. Why would you go to the last burrito you put down and start putting that stuff in there? lol I didn't think that was confusing....It's either someone like this or someone skimping you on the portions. It's honestly just annoying. Then of course trying to complain to corporate or get a correction is near impossible, probably because they know their company is always messing up. read more

Had a lunch date with my wife, we don't get out without the kids a lot. The music could be heard from outside. We asked twice for it to be turned down and were told no by the very young staff members working. We couldn't even order without screaming let alone talk over our lunch. Very negative experience. I'm only giving 1 star because I have to give something on here, otherwise it would be no stars. Also, I had to ask for more beans, the teenager at the counter gave me 5 pinto beans and maybe 7 black beans for my serving. read more

Food was cold even though I set a pick up time, large guacamole was half full and looked like just avocado and cilantro, the food looked like it was just thrown about in our containers, when I pulled up to the drive through there was a lot of attitude. I understand that they were super busy but telling by other reviews it seems to be common. read more

Wow. Shut this place down asap. One of the worst, dirtiest, chaotic chipotles I've ever been too. You're better off taking the family to Freddy's or chick...at least they will have all the menu items ready, clean tables, and napkins read more

I love chipotle. BUT This location is the worst I've ever been to. They consistently get my orders incorrect when ordering through the app and using the drive-through, and the food quality is bad. Stale or tacos. Inside the store is usually clean. read more

Terrible. We were so excited for this location to open but our first time in was absolutely terrible (after a bad experience via an order on Doordash but chalked it up to the chaos of the opening). My husband and I stopped in to place an order for 3 people, after the second item was order I was completely skipped over to the person behind me. The guy running the register also allowed a person to skip a long line of people patiently waiting to get guac and chips. There was only one woman behind the counter that seemed like she had any common sense but she as overruled by the low IQ individuals they have working there so she wasn't able to help the situation. We quickly finished getting 2 of the 3 items we went in for and left and won't be returning to that location. Also, aside from staff being incompetent in their duties, the place was disgustingly dirty with rice and beans everywhere on the floor and table tops dirty. Disappointed. read more