The Monroeville office is not listed. This is about that branch specifically…read more Terrible. Awful . Lazy. Arrogant. Avoid at all costs. I've been on a waiting list JUST TO GET AN APPOINTMENT SCHEDULED for 7 weeks. I was told to call back to see if anyone was available to make an appointment with, which I've been doing. On the first call, I actually got a person. Since then , they hidden behind a long, fictitious menu and do anything to avoid speaking to me. Their claim that they're accepting new patients is false. A big fat lie. They're not accepting new patients. They're accepting new names and phone numbers. They allude to the patients getting treatment but then do absolutely nothing but dodge the patients. In a nutshell , AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID. Just deplorable and very unprofessional.

My wife used New Directions and I feel they let her down. Their lack of experienced employees,…read moreinability to return calls, Challenge of getting med refills or changes prior to next appointmen. I believe they are a big part of my wife taking her life.

This company sucks. Called them during normal business hours…read more6 or 7 times, never got the phone answered. got a response hours or never later.. It took 15 minutes to get the to obtain my my email address. ( note I am in the the Real Estate business and give my email address 20 time a week. The answer I received was sign into the portal. the portal site was designed by an idiot. I sent hours trying to make it work, Called the office several time and finally got a call back 3 hours later. When we set up a time to connect and help me with portal for 4 PM NEVER GOT A GALL BACK THEN. If you want to put your life in the hands of these people you do need medication. STAY AWAY FROM THIS PLACE!!!!!!!!! YOUR SHOUD CALL AND SEE IF THE ANSWER. Badf office personal, awfull web site and rude and go to the portal approach. They whoud not be liscensed to prescrib any seriuos drugs.

I love the staff and the research-backed modalities. I've been in therapy for most of my life and…read moreCBI has changed my life for the better. I am very grateful for my psych, therapist, and EMDR therapy. Love the staff and love the drugs! sincerely, a BP2 baddie