A December 2025 fender-bender incident with our Toyota RAV4 was quickly and professionally corrected to my complete satisfaction by the Marina Auto Body service center in Huntington Beach. The facility is very clean, staff professional and attentive, and communications regarding repair status is timely and correct. Technical representative Lewis Bui is courteous, patient, technically-knowledgeable, and speaks with commitment representing facility schedules, materials availability, and repairs completion forecasting. Lewis was always available by phone, email, or texting to provide status of repair updates and completion target progress. He also interfaced directly with our insurance provider, and provided requested documentation regarding estimate updates related to hidden structural damage and a car rental extension authorization. The repaired vehicle was presented on-time, repairs as listed, and the repaired areas of the vehicle and the paint coatings applied demonstrated excellent form, fit, and cosmetic outcomes. Further, the vehicle had been fully-detailed and expertly cleaned both inside and out. The vehicle also has a lifetime warantee on areas specifically repaired and painted, by this shop. Bottom line...excellent repair work, on time completion, competent and communicative staff; a true find for authorized Toyota and Lexus agency approved repair services, and AAA listed. This is a non-solicited, non-reimbursed assessment of an excellent Southern CA automotive repair facility. 5/5 Stars! CGB Huntington Beach, CA 12/25. read more

Second time having my car repair here and I'll always be a returning customer and recommend Marina Autobody! Service is stupendous and quality of work and detail that this Auto body shop deliver is always top-notch, especially for Toyota/Lexus vehicle owners. Special thanks to John Federick for assisting me from the beginning and making the process smooth sailing. Just a great American company read more

We highly recommend Marina Auto Body. A+. So professional and conscientious. They did an outstanding job, and we especially want to praise Lewis Bui for his exemplary customer service. read more

Great customer service and quality work I had a rear end dent and it looks brand new now

My insurance sent me to Marina after I got rear ended. Once my drop off date was set I came in and the staff was very helpful and even drove me get my rental. The car came back great and everything went smoothly. I noticed 10 months later the paint on my tailgate had an issue. Took it back and they agreed the finish is not satisfactory. They were apologetic and got the issue resolved. I'm glad Marina stands by their work and fixed the problem and their staff is very accomodating and even drove me to and from work. read more

So massively over charged my insurance company that my car was determined to be a total loss. They listed multiple items to be replaced that were not even damaged. This company is a total rip off and is scamming insurance companies. And who pays for all that? We do! Response to owner: you marked tons of parts that didn't need replacing!!! read more

If I could give them zero stars, I would. I was referred here because my insurance covers 'Toyota original parts,' and this shop was supposed to provide quality service. However, after my repair in late May, I've noticed several issues. It's now October, and my bumper is misaligned with visible gaps in a couple of places. When I brought this up, they claimed I must have backed into something or been hit, refusing to guarantee their work and directing me back to my insurance. I haven't had any accidents, and I'll be sharing photos so you can judge for yourself. As you can clearly see from the photos, there isn't even a single scratch to suggest it's been hit, not even lightly. And this is a bumper! Imagine the damage if it actually experienced any real impact! This place really lacks integrity. read more

See all

From dealing with the insurance company to get a throughout repair to keeping me posted with the progress, Lewis Bui did provide me with the service beyond my expectations. The repair job just like the last time we had with Marina Auto Body was done flawlessly. I will definitely come back and recommend Marina Auto Body to other people. read more

During my recent experienced, the service I received was outstanding. Lewis and his team are great to work with. The team are customer service oriented and it showed. I will definitely be a repeat customer & refer friends and family. read more

Someone rear-ended my car and not only damaged my bumper but misaligned the rear hatch. I actually know a lot of body shops out there as an attorney. I initially chose them for all of their reviews and that they an authorized/certified Lexus repair facility. When I met the team I knew I made the right choice. Marina took care of everything and kept me fully updated on the progress as well as any issues with my vehicle. I truly appreciate all of their work and craft. Communication is a big thing for me and they far exceeded my expectations. I will definitely be recommending Marina to my friends, family and clients. read more

A huge thanks to the folks here. Great job on repairing my daily; a brand new 2024 Honda Civic hatchback EX. My son was rear-ended than hit by a truck. He is ok, but not the Civic. Marina Auto Body got it back to pre-accident condition; literally brand new. Justin Macey kept us informed on the progress every step of the way. Excellent customer service, professional, and knowledgeable. Highly recommend Marina Auto Body. read more

It's rare to find an honest company. I took my Toyota here to get a quote on a bumper repair before I trade it in. Much to my surprise I was told not to repair it. That most likely I would be dinged less on a trade in then it would cost to repair it. What a pleasant surprise. Should I ever need body work in the future, I'm coming here. read more

Give Lewis a raise!! My insurance sent me to Marina after I got rear ended. Dropped off my car and Lewis was quick to get the work completed and in perform form. Give the man a raise! read more

After being involved in an accident, I was recommended to take my Toyota to Marina Auto Body in HB. Best advice I could have received. Justin was my point person and he was an incredible JOY to work with!! Not only did he take the time to explain exactly what needed to be done, his ongoing detailed communication during the process should be considered gold standard. And when I was finally able to pick up my vehicle, it was detailed and looked like a brand new car. Thank you Justin and the team at Marina Auto Body!! read more

Amazing service from Marina Auto Body. They were super honest and had great prices. John the estimator was great to work with and he was very responsive. read more

I took my Denali to EXPERTEC AUTO for a oil change. It had been in some sort of an accident while it was there. Roy took the responsibility and took it to Marina Auto Body to have it repaired. This is a 2015 Denali with 62,000, mi. It was in mint condition and garage kept. The dents were not removed, only filled with Bondo, an additional crease in the panel and the bumper was not fixed. I took it to a new Body Shop" they were appalled at the workmanship on my Denali. They marked everything that needs to be redone. It appears my original post is gone? I don't post here often so not sure how it works. This was never resolved by Marina Auto Body. There was a post here from Marina Auto Body saying," They were happy they were able to resolve this matter" wording maybe off? NOT TRUE AT ALL read more

See all

Cutting to the chase, Justin renews our faith in good customer service. He's personable, very knowledgeable, explained our vehicle issues and our options.....speaks volumes about Marina Auto Body. read more

I was extremely blessed to have found Marina Auto Body! Excellent service & so much attention to detail. Shout out to Justin for being so helpful & communicative, walked me through the whole process & made me feel right at home. If your looking for great customer service & professional work Marina Auto Body is it! Thank you Justin & thank you team! read more

Bill is amazing! He will take care of you and your car. I was referred to them by Kam Foo from Toyota of HB. They worked it out with my insurance and made the process super easy, plus my car looks like new now! read more

See all

Thanks to Marina Auto Body for fixing my Land Rover! Third time customer, always happy with the repairs and customer service. Highly recommend! read more

My insurance company recommended them as I wanted a shop fairly close to where I live. Made an appointment took my car in and then set up a repair appointment. They kept me updated on everything and the work was done as promised on that exact date. They told me accurately how much time it would take to receive parts and then repair my vehicle. I was nervous since this was my first accident and I am 74 years old. I asked a million questions and they were very patient and understanding of my situation I picked up my car and the work was impeccable. I am so happy with the job they did. My car looks PERFECT. read more

Attn Tom I contacted you Fri afternoon and was told the car is ready and pick it up by 4pm as the insurance was called and told the car was done. I had to cancel an important DOCTOR APPT in order to get my car and not be charged an extra 2 days for the furnished rental car that the insurance company was paying for. If I did not make the call To Marina how would you have informed me that I must pick up my car on Friday at 4pm. Fyi Marina was not good keeping me informed. It became my job and really upset that I had to cancel my Dr. Visit at the last minute. Justin just didn't care. PS Marina was going to hold my car because the other insurance company still owed them $156.74. I was told to pay this small amount if I wanted my car now. If not just wait. Gale read more

i made an appt to get an estimate on body work and paint for my truck. James Dean came out and he was very kind but I was very clear that I wanted both body work and paint and he said they don't usually do full body paint there. I then asked him to still please give me an estimate on just the body work without any paint. He agreed and went in and 30 minutes later had my quote ready and I saw that he added in paint to the estimate. I asked him why he added the paint to my estimate when I simply wanted body work and he said even though I'm going to get it fully painted a different color somewhere else they cannot leave it with just primer and would charge me for the silver paint because they can't leave it unpainted for me to go get it painted somewhere else. He said it was a standard at their company and I said well I was very clear with what I asked for and he agreed. He could have been upfront with me before I waisted 30 minutes of my time sitting there waiting for a quote I will not use because it is not what I asked for. Why would I pay for silver paint and labor if it when I'm getting my truck painted a completeIy different color. Nobody has a lot of time to waist. I was very frustrated leaving there and will not be going back ever again for any of my cars. read more

If you are looking for a reliable, professional and easy to work with repair facility, work with Marina Autobody in Huntington. My car, 2019 Honda Civic, was in an accident on Christmans day. My insurance (AllState) recommended Marina Autobody. Despite being the holiday week and going out of town, with one phone call, Marina picked up the car and took it in for an estimate. I worked with Fernando Duron who was the estimator, coordinated everything with the insurance and managed the repair work. I could not be more happier. Fernando had everything under control. He submitted all required estimates to the insurance and pushed for the repair to start quickly. He kept me up to date on the progress via email and phone calls. He was prompt to respond to my inquiries. With on-going automotive parts shortages due to COVID, he made sure that all parts where ordered and received with minimum delays. Amazingly, the work was finished and my car was ready for pickup very close to the original estimated finish date, despite the repair being quite complex. I discovered that the car was restored impeccably, being like new. After I took it home and rode it, I noticed some occasional rattle from suspension. I notified Fernando and he immediately arranged for me to come back for diagnostic. After a quick fix, the suspension was tune up and the noise was gone. My overall experience - I'm very impressed with quality and superb customer service. Thank you Fernando! Thank you Marina! read more

Chilton Auto Body - Car after repair - Body Shops Near Me - Huntington Beach, California

See all

My new car was hit in a parking lot and my insurance recommended marina auto body , I am so happy to have my car back it looks great and has a lifetime warranty they are all so friendly and went above and beyond to make sure my car was done quickly. They even gave me a ride to the enterprise car rental place. Ask for Bill He was great. Thanks for Rock and rolling marina auto body! read more

The repaired our car after and accident and did an outstanding job as well as it was cleaned and waxed when we picked it up

I would definitely recommend Marina Auto Body of Huntington Beach to anyone looking for quality vehicle repairs. I was rear-ended in February 2019 by a distracted driver while I was stopped in traffic. I initially brought it to Marina Auto Body because of great reviews and as recommended by Toyota of HB. Matt and the team at Marina Auto Body made sure my vehicle was repaired correctly and to my satisfaction. Thank you!!! Unfortunately, I was rear-ended again in September 2019 by another distracted driver while I was at a stop sign. I brought it back to Marina Auto Body because of the great work and customer service they provided the first time. Happy to say I have my truck back now and it looks like new :) Thanks again for taking care of my truck and making sure I was satisfied with the work. Shane read more

This marina body shop is professional in my opinion . They talk and explains to you in a professional manners about your car . Though our car is considered total we will recommended people to get their vehicles repaired here ! It's very clean environment and looks very professional at what they do .... Thank you Mr James Dean for your friendly service .... read more

Marina auto body is the go to place for collision repairs! My car looks brand new and they went to bat for me with the insurance company. The insurance company has been difficult to say the least, but they pushed to get every approved and made the process worry free for me. Thank you Cyndi, Fernando, and team! read more

Chilton Auto Body - After The repair looks amazing! - Body Shops Near Me - Huntington Beach, California

See all

I have taken my truck to Marina 3 times. The first two were outstanding. The third, not so much. They damaged my interior replacing the windshield. Then it was the wrong windshield. Took months to get it fixed. When I returned it for the final fix, we noticed damaged paint and since they painted it, they would be the only one who damaged the paint. It was like a piece of tape was painted over. Bill said they would take a look and he marked the area. The area still had the the marking ink when I picked it up. Very much over their declines work quality. read more

I would give a zero if it is an option. I am not sure how this place received such high ratings. I had a terrible experience with this auto body. I dropped off my vehicle for an estimate a week ago. I was told that I will receive a call for an estimate and appointment date to have my car fix. A week later, I still haven't heard from them. When I call to follow up, they completely lost the file. I spoke with Cindy, manager, she was completely rude and not helpful. Cindy makes no effort to make the situation better. This place is unreliable and shouldn't be trusted. read more

5-star review not because this business is infallible, but rather because of how they address any mistakes. After both my sister and my father had excellent experiences with body work done here, I recommended my girlfriend use Marina after a pothole on a freeway exit damaged the right side of her car. At first glance, the right front wheel was visibly warped and lost all of its air over night requiring us to get a tow. It took a few weeks to get the wheel changed which has become very apparent is no fault of the body shop, but rather a difficulty in procuring the after market wheels that are on the car. Despite Marina Auto Body having very little to no fault in the time delays, they discounted our repair a very generous amount. The day after receiving the car back, we drove it to Palm Springs and unfortunately discovered a growing crack in the right rear wheel. After receiving a call back within a half hour following our attempt to reach management, Tom was on the phone with his local contacts figuring out how to handle the situation. The crack could have been very minor and unnoticeable when Marina had possession of the car and subsequently expanded as we drove, or we may have not noticed a bump that caused it to crack during our drive to the desert. Rather than arguing this point, Marina Auto Body was focused on how they could help us. Whether or not Marina Auto Body has any fault in what happened is uncertain, but what is certain is that they will do everything to help their customers regardless of any obligation to do so. Tom proceeded to personally stay on top of the rest of our repair and keep us informed as it moved through the process. When it was all said and done, Marina Auto Body gave us the repair at their cost and they comped the tow from Palm Springs to Huntington Beach. There is no doubt they lost money on our business which we don't feel great about, but we hope to make up for it by making them our go-to auto repair shop. With the friendly service of a family owned business and an impeccable reputation for high quality work, Marina Auto Body is the #1 place for all of your auto repair needs. read more

I recently had work completed on my 2008 Infinity FX35. I have owned the car since new and overall, it is in excellent condition. Unfortunately, my front bumper and front hood had a lot of chips and scratches from the 160,000 miles on the SUV. Marina did an amazing job and it looks brand new. I am extremely happy with the work and would like to Thank All of the people that worked on my SUV! I would use Marina again and highly recommend them. read more

Chilton Auto Body - Body Shops Near Me - Huntington Beach, California

I've never written a review before but the folks over there did a phenomenal job on my RX. They were honest about what needed to be done and how long they needed to have my car to do it. The repairs they did were outstanding! read more

I was rear ended and had $13k damage to my 2016 lexus rx350. Bill Hubbard helped me and his customer service was excellant. He kept me informed and was pinpoint thorough with the repairs to my car. I was very concerned that my car would not be the same after the accident. But its been now approximately a year later and ive recognized that my vehicle was repaired flawlessly! You would never know and zero imperfections with the repair. Marina auto body is very accurate and technical when it comes to auto body. This is the only place ill go to when it comes to auto body repair. read more

Marina Auto Body is a recommended vendor from our insurance that they made the whole experience painless. They kept us up-to-date while they were looking for parts and had our car in and out within the projected time they gave. Justin was very friendly and took good care of us and our car. Front desk staff was also friendly and nice. read more

Got into a fender bender on a Tuesday. Insurance company recommended Marina auto body and got me in touch with them on a Thursday. They ordered the part and had me drop off my car the following Monday. They took me to get my rental and had my car ready as promised by Thursday. You can also leave your rental (if you go through Hertz) at the body shop and they take care of the return. Everyone I came in contact with was so nice and professional my car looked great and they even washed it. I highly recommend them. PS m. Their thank you note impressed me as well. Very personal. read more

Chilton Auto Body - Body Shops Near Me - Huntington Beach, California

Took my car a month ago. They did an amazing job! Great communication and made things very simple for me. Was hesitant to take my car to the shop recommend by my insurance but was very satisfied. Drives and looks like brand new. read more

Chilton Auto Body - Body Shops Near Me - Huntington Beach, California

See all

I called to speak to Tom the owner but he was out for the day. Instead we got a call back from the office manager who apologized for the horrible service that I had gotten. She even admitted that what happened to me was unacceptable but was not able to offer me a legitimate reason why it happened and why it took so long to fix my car. She told me that like anything in life there were good days and bad days and that she was sorry that my situation fell in the bad. If you read my previous review, you will see that it wasn't a one time mishap, it was MULTIPLE TIMES!!!! It was COUNTLESS EMPTY PROMISES that dragged out for weeks!!!!! Marina auto body had PLENTY of times to right their wrong by actually putting the time into fixing my car and having it done by the time they kept promising me. But for what ever reason they had they just decided to put my car to the side and get to it when they wanted to get to it. Was it because I was a nice complacent Asian woman????? The office manager denies that would never be the reason but if that wasn't it then what is?????? She couldn't even give me a valid reason why Marina took so long to fix my car! Since I didn't get to speak to the owner Tom himself I am updating this review so that Tom you can understand the amount of frustration and inconvenience your company has caused my family. I honestly felt that my experience was a complete "switch and bait". I bring my car into a company that promises to give me an estimate/fix at a certain date but instead holds my car for hostage. I keep wondering if I wasn't such a nice complacent Asian Woman if I woulda been treated the way that I was! Tom, my insurance paid your company in full and I paid your company in full, yet I was treated like a beggar having to continuously call to follow up! The empty apologies I got are all meaningless. No sense of urgency at all!Through out this experience no one tried to make amends by speeding up the process. The way I was treated by ur company was flat out UNACCEPTABLE and no family of 5 with 3 minors should have had to be driving in a Hyundai hatchback for the amount of time that my family had to! They say first impressions are everything but in this case first impressions was the worst impression. I will never forget this ordeal. Marina auto body should be ashamed of how they handled this situation!!!! Right your wrong Marina auto body. read more

We've had to bring three different Vehicles here each and every time they treated as with the best customer service ever I bring my vehicle in with some minor Auto damage from an accident and they do the upmost to make it look as new as a can complete detail customer friendly will always recommend them I even requested them through my insurance the last time I had an accident read more