went to this location yesterday for lunch with my friend after work. it was a great experience, from service to quality. we had the specialty margaritas, they were delicious. our food was awesome, my steak cooked exactly like I asked. we had May as our server and she was absolutely wonderful. we never wanted for anything. her timing was impeccable, she was most gracious and it felt like I had known her forever. thank you so much for such a great dining experience. we will definitely be back and asking to sit in her section! read more

Placed a to go order was told it was going to be 20 minutes instead i got there told me in would be an extra 10 minutes each time i came in. waited a total of 50 minutes. food was cold, burgers were uncooked and my salad was warm. the manager was rude and not helpful what so ever. read more

Our server was very nice and on it! She got out our order and my drink pretty quickly. It's casual of course but was nice and clean inside. The food was hot and fresh! I got a Mexican cantina type bowl and it was delish! Hubs got baby back ribs and it was great as well! We will be back read more

Chili's - Witches pink margarita - Bars Near Me - Panama City Beach, Florida

When we first arrived they weren't busy at all, but within 30 minutes of our arrival, they were packed. This didn't upset the service and we were kept happy with drink refills and chips & salsa. I ordered the guiltless sirloin with asparagus and a side salad. The salads came just before the entrees (which I hate) but what made me give a 4-star review was the sirloin. Yikes. It looked like a hockey puck and thankfully, the manager came over to check on us just as we were getting our food and she was appalled by it. She made sure to get me a new one and I was appreciative that she saw it before I had to even say anything. Overall it was a great experience and we felt like our needs were met and even though they were busy, we had refills and all we needed. read more

Chili's - Super thin and overcooked 6oz sirloin (they made me a new one that definitely looked better). - Bars Near Me - Panama City Beach, Florida

Overcooked steak and shrimp in my fajitas, tortillas were stuck together and gummy, onions were cooked well but peppers were completely raw, flavor was meh. Plate with sides was sloppy and wet, rice was awful. Margarita was good though. My wife had ribs, which were decent. Service was decent, a little slow though overall. The restaurant was not clean, dirty napkins crumpled up under our table, food stuck to the table and booth seats, dirty fingerprints and food on the wall in the booth. To top it off, for two people to eat dinner with a drink each and waters, no appetizers, it was over $80 with tip! Insane prices for mediocre food and crappy ambiance. Will not come back. read more

Couldn't even find out what the food actually was like. We watched 9 tables get sat in front of us after waiting on the hold list for over an hour and a half. read more

Didn't let me and my family in because of a baby stroller and had us wait for 40 mins but at Tx roadhouse they have smaller aisles and didn't care and they are more packed. read more

Had the three for me burger,Best burger around!The burger was perfectly cooked juicy and tasty.Our server gave us great service had our drinks refilled.The burger is by far one of the best burgers I have ever had!Great service and a great burger I will be back for sure! read more

Good food and prices for burgers are comparable to fast food places. Service was good. Restaurant could use some updating.

Service was awesome. I sat at the bar, and from what I could tell, Sharon had the whole bar area to herself--yet she handled it like a pro. Super attentive, friendly, and really helpful with the menu. I asked what most people usually order, and she gave me four solid options--then mentioned a new quarter-pound burger that just came out. Yo, that burger was fire. Great flavor, great deal--honestly way better than I expected from a Chili's. I haven't been to one more than maybe five times total between 2010 and 2020, so I wasn't expecting much. But this experience really surprised me in a good way. The bar area was clean, bright, and had a lot of natural light, which made the vibe even better. I'll definitely be coming back to this Chili's before I leave. And once I'm back home, I plan to try out my local Chili's just to see if the experience holds up across locations. read more

If you're ever lucky enough to be served by Micheal at Chili's, consider your day, week even year Made. this man is a touching soul. A beautiful being is an understatement. Michael has changed me as a man completely and utterly. I believe that you owner of need to give Michael the full the full attention that he and I need you to give Michael itself. I mean WHAT A GUY it pains me to say that I may never see Michaels smile again. And the food oh my days it was fabulous with the touch of Micheals love. read more

I don't go to Chili's often but decided to try this location in PCB and all the reviews here about slow service are true!!! Should have read those before going to this place and wasting our time. That would have saved us the trip. Anyhow when we arrived, they barely had one lady serving but it's not like the restaurant was busy or anything. There were only 5-6 people seated in there and for the most part, the place was empty. So you would think the service would be faster but no, that wasn't the case. We ordered the Presidente margarita, some appetizers, and then waited forever. Finally I asked the one server they had about my drinks and she says, "oh I'm sorry I forgot to put that in, what did you guys want again." This was ridiculous. After waiting for drinks, she forgot what our order was. Then she goes and hastily makes those drinks herself but she wasn't good. We also ordered their $5 jack margarita special and that one was the worst! It was nothing but sugar. She did a horrible job making that one, and unless you like drinking sugar lemonade, don't bother getting that special. The presidente margarita was better than that. After that, we waited for the food. Finally the food arrives and I ask her for some hot sauce. Then again, the waiting game begins. She starts taking orders from others in the meantime. When I ask her again about the hot sauce, she gives me attitude and says, "yes, I've told them inside about your sauce." I didn't like her rude behavior. She was slow and not nice. For appetizer, we went with their trio sampler, and got the sliders, chicken wings, and egg rolls. The egg rolls were definitely not fresh. They basically reheated the old ones and I ate only one of them and left the rest. The sliders were fresh and boneless chicken wings tasted not fresh either. We also ordered their Buffalo ranch chicken sandwich, which was better but the fries that came with it were stale and not fresh either. I was in the mood of dessert but after receiving poor service and crappy food, I wasn't going to spend any more time or money at this place. I don't recommend this location at all. Chilis used to be good but their food quality and service sucks now. Totally disappointed! They need to hire better servers who are personable and work on improving their food quality if they want to retain customers. read more

Chili's - Trio sampler - Bars Near Me - Panama City Beach, Florida

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Still love the Southwestern Egg Rolls and Triple-Dipper appetizer. What we didn't like was with our To-Go order. When I came to pick it up, the order total came to $44. I was going to give a $5 tip but when I went to pay, they had already tacked on a surprise tip of $7.77 without asking or notifying me first. Hostess said they don't add an automatic tip... but there it was! I didn't have time to sort it out ... just paid it and left read more

Food is always good at this Chili's location! Service is always fast and the servers, bartenders are excellent. Doesn't seem to be big turnover at this location. The only negative is, the place needs some serious updating... I don't like sitting in dining room because it's so drab! You have such great food and service, why not allow your customers to enjoy where they are eating and drinking. They may come back more often! read more

15 minutes before manager interviewed Veterans Day potato soup was like warm at best. Sent it back and was soup was hot but potatoes were not. Apparent this support... read more

Sheron and dezaray are the best bartenders in the world, the food s good, affordable,, and the staff here is great,, there on there game,,,and what about that dragon guy,,, i thought he was a member of the cure , but he kick ass as a server and eric tooooo,the cooks are hard workers, dougy fresh read more

Chili's - Bars Near Me - Panama City Beach, Florida

Our server, Sage was amazing. There was a small computer issue which delayed the food, she kept us in communication the whole time. No issues. Food was great service was great. read more

Disrespectful, lazy, incompetent management. They encourage a toxic, unprofessional atmosphere and the food is disgusting. Cooks don't wear gloves or hair nets read more

I have zero complaints. This location blows the doors off of the Panama City location. We were promptly seated and taken care of. Amie was a superior server. When the food came out, it was piping hot. I had to give my steak fajitas 5 min to cool down. The wife had a sirloin that was perfectly cooked to the correct doneness. Thanks again. read more

I ordered food at about 5 pm. There was no one there eating or working. And the two people that were there working was eating food themselves. Ok fine whatever I got food to go. When I got home everything was burnt. Nothing was edible. I complained to the corporate office with no solution. read more

This place is a joke! Tried to speak to area manager and he's so unprofessional and lacks knowledge!! Do better Chili's!

The 3 for 10.99 is great deal. All the choices are good. My favorite one is burger fries and chips or soup. The burgers are cooked to perfection and delicious. I'm a huge burger fan . I've been to many locations and the consistency makes me a fan. read more

Our fajitas were good but there was hardly any peppers and the rice was horrible. We DoorDashed it so can't comment on the ambience of service. read more

I normally do not go to Chili's but the kids wanted to go. So we opted for the chili's near the beach since we imagined it to be "nicer" if you will. We go there and we're told it would be a 20 minute wait. Okay no big deal, everyone is short handed. 30 minutes later I inquired when we would be seated and I could see booths available. While we were waiting we could see how dirty and unkempt the restaurant was. When we were finally seated the booths seat was completely torn the entire length of the seat. After that we just walked out and went to Texas Roadhouse next door, which turned out to be excellent. There was no wait and the restaurant was well maintained. Whoever is the GM is for this Chili's restaurant needs to focus some attention on their establishment. As a local, I do not recommend to anyone. read more

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Wow ! Ok I understand inflation and passing it down to the customers , but this is ridiculous!! Save your money , the amount of cheese and chicken being next to nothing is crazy. You would come out better going to the store and burning a tortilla and throwing a tiny piece of chicken on it . Not worth the door dash or eating there !!! read more

Chili's - No cheese one little piece of chicken not worth the price! - Bars Near Me - Panama City Beach, Florida

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Normally we get pretty good service at this location. We arrived at 1115am and are greeted with there's only 1 server. We decided to go ahead and wait. I go to the men's restroom and it is dirty. Trashcan overflowing, paper towels on the floor by the urinals. This restaurant opened at 11am and already in this shape? We sit at our table until almost 1130 an no sign of anyone. The table stops the hostess and asks for a manager. We decided to just leave. Went down the street to BurgerKing. Eating within 11 minutes of arrival. read more

We had a fabulous experience for a late lunch today. Food was hot and fresh. Ty was a great server, prompt, efficient, eager to please, and accurate! Crystal the manager was great about honoring my husband's birthday dessert and the staff signed a card for him which was a fun surprise! Crystal was also fantastic when we had about 5 cards with small amounts on each. Some managers would've grumbled at having to work with all that but she was cheerful, helpful, accurate and combined what was left on on card for us. It was clean, food was great and plenty to take home. Definitely recommend and would love to return if time allows or on next visit from out of state. read more

Hair in my food do yall not wear hair nets? And the chicken tenders are hard it's like biting into a rock.

To go delivery service is terrible, ordered buffalo chicken sandhwich got normal chicken sandhwich ordered Mexican street corn got unseasoned normal corn... do better read more

AVOID NO MATTER WHAT.... service...0 staff attitude....00 quality of food....0 so called expediter amy??? BIG FAT ZERO management....BIG FAT 000..mgr on duty april....refused to talk to me 7/13/2023 ordered wings from hotel at 645pm..supposed to be ready...715....i arrive at 705..told by amy..my orders coming up now.....720..amy..your orders coming right up..740...amy..your orders next..all the while people are coming in..ordering right beside me..getting their food..755..amy comes out with my order..you should be happy..i just dropped those for you and they are fresh..bitch..they should be..ive only been waiting 50 minutes..wheres your mgr.....on top of that..get to hotel..you guessed it...ORDERS WRONG... got 1 star because theres no negative star rating available read more

We always enjoy going here The service is fast and friendly. They have great sweet tea and I love the sliders.

Lesson Learned! My wife and I ordered Chili's to go last night. It wasn't ready at the time requested, not a big deal. When it was ready they had put all of our items into sealed plastic containers, bad move Chili's. When we opened the containers everything was soggy. Our onion pedals were soggy, the fries were soggy, hamburger bun and lettuce was soggy, the wings weren't fully cooked. There is a reason McDonalds doesn't put their fries in an enclosed sealed container. Heat turns to steam and anything that is sealed becomes moist. So we pretty much spent $50 and nothing was edible. In addition I was supposed to get chips and cheese for ordering online yet they charged me $6 for it. There has to be a better way to package fried items to go. Btw, the staff was great. read more

Terrible service, waited over hour for food, asked if we can get food to go and it still took forever to come out so we didn't eat and still made us pay for our drinks and appetizers And it wasn't even busy. Waitress got upset because we told her we were leaving read more

Our waitress Desiree is the best!! Continued good service this winter and last . Good value for the money and good rewards!

would never eat here about terrible service. also manager Jennifer was rude and disrespectful. there was a hair in my food and son. Also a roach was in the corners yuck! THEN was low on product very unprofessional read more

One of my daughters favorite places to eat and I'll be honest I rarely go. I'm so glad that I let her choose today! Let's face it every where is struggling with staff but from the moment we walked in, I was super impressed. Everyone was friendly and everyone was pitching in to help with everything! In fact we wound up with multiple sets of silverware and our drinks never became empty! The food was amazing! I highly recommend this establishment when your hungry and need a shopping break! read more

Went to this place tonight to celebrate my bday dinner with the free birthday dessert. The manager on duty was inconsiderate and rude stopping me to take videos of waiters bringing the birthday dessert and singing happy birthday. He just ruin my birthday... shame on you! Not coming to that place ever again. read more

I know all Chili's are not run equally. So know this, this is a good one. Look at my pic of the grilled chicken sandwich. It is a massive serving and delicious. Oh by the way I created that myself. It's not on the menu. I knew they had the elements, it just wasn't listed as a item. One of my dinner mates got the buffalo chicken crisper without the buffalo sauce. Check out the pic of this thing, it is a huge serving too. There was not one question on customizing any of these items. Clarissa was a great waiter and eager to please! I am so tired of arrogant snobbish waiters. She Made the meal all the more a pleasure. I asked for the manager to tell him how great she was. He was sharp and I could see the reasons the food and service were so good. read more

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A few mths ago I ordered delivery to my job for me & a coworker. The food was awful. My sandwich did not have bacon on it & his was melted to the point where the cheese was hard. The boxes were melted as well. Thought I'd give them another shot two nights ago. Big mistake. My mini burgers were dry, the added avocado was liquid & the fries tasted old. I requested mayo on the side, there was none. I will never order from them again. Once bitten twice shy. This falls on the kitchen staff as well as the to go host. Management needs to implore their staff to do a better job. read more

Not a regular chili's go-er. but still go on the occasion. nothing special, nothing more than expected. good staff !!