So. We asked for straws and didn't ever get them. The woman walked past us multiple times and it took ten minutes for us to even order a drink. (Keep in mind, they weren't busy.) The inside of the store gave millennial "Established 1985 and opened in 2020". This might be fun for others but the overall look of it was boring. I don't know what happened to the fries and mozzarella sticks, but they were overly salty and almost made me hurl. The music was overwhelmingly loud for no reason at all, and there were THREE different TVs playing at almost max volume. I hope they fix this shit. read more

Amazing staff and great deals. Plus my kids love it. Their El Niño margarita is my favorite!

We got a table almost immediately after we walked in. It was busy, but we were served right away. The food was perfectly prepared--delicious, fresh, and filling. read more

Came here with a friend for lunch. I had a burger, it was very good. Service was great, prices normal for others like it. Would recommend.

Good service. Their chicken tenders were way over cooked. Mac n cheese is more like a cheese flavored soup with noodles. Wait time for a table was about ten minutes so not bad there. Dessert options are seriously over priced. Overall pretty average for a chain sports bar. read more

My son decided to take me to dinner for my birthday so we went to Chilis. We have eaten here quite a few times and it has always been what you would expect. This time we went in and there was a couple ahead of us. The hostess said it would be about 5 minutes as they were clearing a table for us. Another couple came in and started crowding the hostess table and whispering to the wait staff and somehow got seated before us. We left. read more

I've dined here a few times and it's gotten the job done. I like that it's a more modern and updated chilies. Love the modern look they have going on. The staff are pretty nice. My waitress was very sweet and very accommodating! I order chicken crispers and it hit the spot! I just love that honey chipotle sauce. We had a few different meals and everything was perfect. We got in and out which I was happy about. I will def continue to dine in when I'm in town. read more

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Food was delicious and smash burger combined with the street corn for the $10.99 meal deal was an excellent value for the money The service once we got past the waiting to be seated was very good very fast and very friendly. read more

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Just ate there and the food was amazing. It tasted so fresh and my server was so nice. I definitely will be back. they have some really good workers. read more

Food was mediocre and the service was terrible we waited for are food for 40 minutes and when we when to pay we also waited for like 20 minutes because we didn't know to pay on the stupid tablet but at least the place was clean read more

It's not hard to see why Chilis in Effingham has an empty parking lot on Friday afternoon when every other place in town is packed. I walked in at 1:00pm, sat at an empty bar for 5 minutes, then had to search for the bartender, then continue to wait on a beverage and food order, it is now 1:18pm and still no beverage or food order taken. Finally received service at 1:18pm. Received my beverage at 1:19pm, received my food at 1:37pm after another patron who arrived after me received his at 1:25pm. Whomever runs this place should be replaced, they have obviously lost control of their staff or mistreated them in a way that causes them to not care about the patrons that walk in the door. Chef Gordon Ramsey, or Chef Robert Irvine could really help this place! The food was very flavorful, but that and cleanliness are the only positives. read more

The food is always amazing. Love their cheesecake! The waiter are always quality people how seem to truly care about the customers.

Excellent service- above and beyond. Our food was prepared well, incl. burgers that are often overcooked in places like this.

We were traveling and decided Chili's had options for our needs, including gf. We were seated and waited about 10 minutes before the server came over to take our drink order. Should have been the first clue. One drink was asked for with no ice. We got ice. One drink was completely wrong. The water was not listening. Coors light is not the same as Corona. And noise was not a factor as they were not busy. Half our food came out, then we waited another 5+minutes for the rest of our party plus my tortillas. My Carne asada was cold and overdone. The steak that was ordered medium was well done. The Ceasar salad with chicken was mostly brown and wilted as well as the chicken being cold. A second alcoholic beverage was ordered and again wrong. Both times the waiter argued, which was not acceptable when our entire party heard the original order. The manager came out and informed us they had been busy all day and we had one of his best waiters. Honestly worst experience we've had at the chain location. read more

This is the Worst experience at a Chili's I've ever had!!! My Long Island was disgusting it looked like and tasted like Mud!!! so then ordered Unsweetened Tea the she gave me a half and half tea. The chicken was dry and dripping in grease. My Ranch sauce was so watery it wouldn't even stick to the chicken. Oh BTW the waitress never Checked back with us. Very DISAPPOINTED!!! read more

Great food, better margaritas and the best and most friendly staff in town. We have never had a bad experience and we visit weekly.

It had been a while since we've been here because frankly, the last couple of times we'd been it had been a disappointment. I don't know if they've changed management or whatever but they have definitely changed for the better. The place was cleaner and the food so much better. Our burgers were absolutely perfect. Will definitely go again! read more

The hostess with theq blue hair was RUDE! However, the Manager, Rodney and our waiter, Brad at the Effingham, IL location was EXCELLENT in taking care of us today. Two thumbs up for a wonderful experience! Thank you for making accommodations for our unique situation. Very much appreciated! read more

Love this place great food and great atmosphere. Great for family or just a meal with friends

Caillou is the best waitress. She treated me 10x better than any man I have been with in my entire life. Asked me if I needed anything, how I was doing, what I'd like to eat and drink, and did not try to gaslight me at any point. Supporting single moms on a Saturday is the best way to spend your day. 10/10 would cum again If you see caillou at work make sure to leave her a PHAT tip.. I know I did read more

I hadn't eaten all day. Came here starving expecting good food bc of the reviews. I honestly don't think people even know what real food even tastes like anymore. I ordered the crispy chicken tenders to share with my kid. We both took one bite and put it down. They were greasy and soggy and when I picked them up they flopped downward. Also the queso dip was disgusting. It was brown and extremely salty. I literally didn't even eat the food and I'm full because of all the sodium that was in the food. $40 down the drain and I didn't even eat. Will never step foot in a chilis ever again in my life read more

We love our Chili's Restaurant. We eat there few times a week. The food is good. Service is really good!!

Food was meh. Waitress was meh. It wasn't horrible but given the value for product received I'd go elsewhere.

The service was good and food okay, but there was a guy working, Rodney who was extremely rude to the other staff. Turns out he's a manager there. It seems like he needs some management training or perhaps a demotion. Unlikely to return as I'm not interested in supporting a place that allows young employees to be treated disrespectfully by a manager on a power trip with an unfounded superiority complex. read more

We were very happy when Chili's came to Effingham, and it has lived up to what we expected! It has become our family's favorite place to eat. The steaks are always great, and the chicken strips are also one of my favorites. It's busy on weekends like anyplace that has good food and service, but it's great that they let you call an hour ahead and get in their virtual line. You can also get in line using the app too. We highly recommend this Chili's for their food and service. read more

Meh. Nothing special. A bit over priced for what you get. I ordered a couple appetizers to go. Maybe i should have known better than to order nachos to go (although I've had success elsewhere) because these were a soggy mess. They didn't even look like nachos. The Santa Fe egg rolls were fine. The sliders were mediocre. I did like the convenience of ordering online although my order wasn't ready at the specific time provided. I waited another 5 minutes. You must text or call to alert them of your arrival. No one watches for you -even though they provide a time for you to arrive. read more

Service was really good! Our serve was on top of it. We are from Cali and it was nice to finally have some good service. Food was good also. The manager even came to the table to check on us. Beers were cold! Only issue was the place smelled like sewage when we walked in. The bathroom also smelled awful. other than that this place was good read more

Absolutely nothing to complain about. Absolute gem of a eatery. The boss burger is a must try! 6 stars!

We were waiting in line for 22 minutes to be second in line. A waitress walked up to two people who checked in after us and said "I remember you guys from last time and I have an open table in my section. You guys can come on back". read more

I came here last week with my fiancé and had a great time. Usually when we eat at a chain restaurant it's not memorable but this time it was. We were seated fast, our server, Darren came over right away and got our drink orders quick. He recommended an app and it was delicious! The rest of our meal came out fast and hot. We even had a dessert (which is uncommon for us) overall had a wonderful and a very entertaining and attentive server and staff. Thanks Darren! read more

My family and I had some of the best food we ever had at our local Chili's! The steaks, ribs, and chicken were just excellent! We ordered carry out on line and it was ready in 30 minutes! ( dinner on a Saturday! ) fantastic! read more

Chili's is such a great environment. All of the staff is very kind and I've never had a problem with this restaurant.