Dr. Bailey and staff are wonderful! He truly saved our dog, Rocky who we were close to putting down…read morebecause we couldn't figure out what was wrong and another vet wanted to do a very expensive exploratory surgery. I can see why he has such a great reputation and we are so thankful for him and his staff!

I have recently adopted a Pomeranian from the Humane Society who bites. The staff and doctors were…read moregreat with her even after she bite Dr. Bailey! So kind and understanding of the situation and thoughtful. I will never forget it or go anywhere else.

I recently had a scare with my 3 year old cat that I adopted a little over a year ago now. He had…read morebeen exhibiting very concerning symptoms of illness. This clinic managed to get me in for a same day appointment. All of the staff were absolutely wonderful, just being there brought me a sense of peace. The staff handled pickles so gentle & loving as if he was their own. My little furry friend made a recovery with some fluids & anti nausea medicine. I will be a client long term here!

Heartless and crude. I cant even talk about my pets last day here and how badly it was handled…read more Seems the doctors holiday weekend was the most important thing, did not care to listen to me about my pets last minutes, plus the part where i got needless attitude from the receptionist upon paying for my pet who had moments earlier bern put to sleep. The entire experience leading up to this was heartless and snarky..focus was on $ . I'd suggest to go anywhere else.

Amazing staff and Dr!!!! Took my cattle dog in the other day and he's not a fan of the vet (covid…read morepuppy) when they used to take them in without you. So they allowed me to handle my dog and there were ZEROOO issues. I cannot thank them enough. The vet techs were just as amazing!!! Highly recommend and allllll my pets In the future will be coming here as well!

I'm grieving the loss of my 17 year old kitty who I had to put down at Topa Mountain last week, but…read moreI want to take a moment to recognize the dedicated team of staff and doctors who work there. Euthanizing my cat has been one of the most difficult things I've had to do. Everyone who works there was so caring, empathetic and professional. I feel grateful that my cat and I were in such good hands for her last moments. If you're looking for excellent veterinary care, I highly recommend Topa Mountain.

I took my sketchy dog here for a neutering. I found the staff to be so nice. My dog was adopted…read morefrom TJ and has some socialization problems. They quickly realized that and did everything they could to make sure he was comfortable. When we were leaving the nurse made sure the house cat was up and asked the next patient if he could do his paperwork in his car while we leave. She didn't want my dog to get excited and hurt himself. They went above and beyond in my opinion. I drove from Ventura and will every time. I love how it's a small office and they schedule beautifully. There was no wait time, with a scared dog this is a big deal. In response to another review I read, We were asked to wear a mask and I was one short so the nurse got one for us. No big deal.

WORST VET EVER! If you love your pet and also care anything…read morefor yourself, PLEASE go anywhere else but here! Mr. Shouse is unkind and unprofessional. He needs to retire. He can barely give you the time of day. My pet needed quality care, and having just move to the area, I didn't know any better. He mishandled my pets care. His office is outdated. Don't bother wasting your or your pets time there. Please, give heed to the other negative comments. Thankfully, I was able to get my pet to Veterinarians who are, caring & capable. They gave my ailing pet the treatment that was needed, and for that I am very grateful. I have never written a bad review before, but this one I felt I needed to because it was such a bad experience for my pet and me. You kind of expect and actually need some compassion when you bring a sick pet to a vet, but believe me, he had none. If I could rate zero stars, I would.

So... this is a story, we went up to donate supplies and stuff. Like the good husband I agreed to…read more"just take a look at the cats" . Our new baby Dexter glued onto my wife. She held him.... Long story short we took a cat home.... The staff is incredible. The facilities are clean. This is where you should donate! They do such a good job. They are amazing. If you don't have an animal or want a place for money to go to an amazing purpose this is the place

I hate this place. When my cat was young, they refused to spay her because she was "too old". Well,…read moreshe developed mammary cancer. Thank you for murdering my cat. Now that I'm an adult and we've learned a lot more about cats and spaying as a society, I realized they were lying, incompetent, or both. This was back when I was in middle school. I'm 35 now. Based off other reviews, they haven't improved.

I feel it is my responsibility to share my experience with Jessica and Anthony at Puff N Fluff Pet…read moreGrooming because it is truly shocking: When we took our two small poodles (ages 15 and 2) in for grooming, we informed Jessica and Anthony that our 15 year old has very saggy skin around her neck, and that a few months prior she had been cut by the groomer and had needed stitches. About an hour after we dropped them off we received a call from Anthony saying that he believed our dog's previous wound had reopened, and they had no idea how it happened. They made it clear that it must be her old wound, and that it looked like a scab ripped off. They claimed they hadn't even noticed the cut "reopening" until later on, and that she hadn't cried, and it wasn't bleeding. They asked that we come pick her up, and they suggested taking her to the vet. They had not started on our 2 year old, but we gave them permission since we were under the impression that our 15 year old had just reopened her cut, and we did not believe they were at fault at the time. Unfortunately we received a completely different story from the vet. Per her veterinary examination, the cut she incurred at Puff N Fluff was on the OPPOSITE side of her neck and was in fact deeper (full thickness) and longer than her previous cut, so it was a completely fresh, new wound. The vet wanted to sedate her and give her stitches because it was so long and deep, but they gave her staples instead because they didn't want to put a dog of her age and size under anesthesia. Even if they were unaware of cutting her, like they claimed, I would find it even more concerning that they didn't notice inflicting a wound of that caliber. I understand that our 15 year old is very difficult to groom, and I understand that mistakes happen. I understand that any experienced groomer would have issues grooming my dog because of her skin, and this could have happened to anyone. My issue is not with the cut that she incurred from the groom. My issue is that they did not take responsibility for the cut, and had clearly fabricated a story about her injury so we wouldn't know they were at fault. We called to inform them of this discovery, and Jessica offered to pay for the vet visit, which is what we were hoping for. However, then I requested a reimbursement for my 2 year old, and I was incredibly disappointed by their response. We asked for a reimbursement because we no longer felt comfortable having paid them for their service when we were so unclear about what happened to our dog in their care. We felt like they blatantly lied to us after the vet's assessment and insight into the wound. We received quite a bit of pushback on getting our money back for the groom, which I feel shows a complete lack of understanding and accountability for their actions. I was obviously missing a lot of information, and I would NEVER have let them groom her if I knew what had truly happened. We had every right to ask for a refund after the experience we had. Additionally, our 2 year old was incredibly stressed after we picked her up, and her trachea collapsed on and off all day, which has never happened before. Furthermore, Jessica requested that WE write out and sign a statement that declared they reimbursed us for the vet visit and grooming appointment, which we did, but it was honestly insulting after what they did. AlI I was looking for was an apology and for them to be accountable for the cut, but instead they were dishonest, did not take responsibility for anything, deflected blame, and honestly lacked compassion and remorse for the whole incident. I understand this is an incredibly difficult time due to the pandemic, but we felt like they cared more about making money off us than the health of our dog or making amends for what they had done. It is important to note that they did end up reimbursing us for the vet visit and groom; however, they did initially try to shortchange us when we picked up the money, and we did Not receive any form of an apology for Anything. I hope no one has to experience something like this because it is truly heartbreaking for everyone.

Excellent service. We brought in my mom's 13 year old poodle for a cut and they did a superb job -…read moreeven throwing in free teeth cleaning since we were new customers. I'll definitely recommend Puff n Fluff to friends in the Ojai area.

They are amazing here. Friendly ! They are so kind. They…read moresaved my bird. Dr Moore is very knowledgeable. The staff is super friendly!! Thank you for caring so much for our pets

So happy to have found an exotic vet close to home. Dr. Moore and her staff were very gentle in…read morehandling my rabbits even when my Lionhead was being very feisty and didn't make it easy of them to examine her. The clinic is very small and you sit on a bench right outside the exam room where you can see the exam and speak through the window. They got me in on time for my appointment and we were finished within 30 min.

I am so blown away by the incredible service that is, The Peaceful Pup. Brandy, the owner, is…read moreprofessional, friendly and my dogs loved her! I am a fairly new client and upon signing up for their service, had my initial home visit with both Brandy and Pamela, another wonderful Peaceful Pup team member. Upon arriving at my home, my dogs immediately felt comfortable and my frenchie could not stop bringing toys to Pamela! These two ladies run a wonderful operation and the service is the best I've ever experienced and when it comes to someone pet sitting your precious fur babies, you want only the best service! I regularly use their potty break service as well as their vacation visits and it's wonderful. They work within an app that is very user friendly and gives you regular updates of their visit, including adorable photos of your pets. I couldn't be happier and more relaxed when out if town for the day, knowing that our dogs were well taken care of. I just booked another appointment tonight, my 6th in a month, so YES, THEY ARE THAT GOOD! Thanks Peaceful Pup in Ojai, you rock!

Best Dog Walking/Sitting service ever!! And local to Ojai!!!! Yay!!!…read more Peaceful Pup is right on with their name. Not only will your furry loved one be at peace by the end of a day full of exercise, play and love, but you will also have peace of mind knowing they are in great hands!! I'm not even sure they missed me? Lol... I was frantic when I heard my usual dog sitter was not going to be available during a time my family and I had planned to be out of the country. I have two bigger, older dogs, who have special needs and behavior particularities (trust issues), and it just takes time and trust for my "kids" to be happy. Brandy, the owner, and her wonderful team, Emy and Rebecca, not only took the time to listen to all the details I felt were important to know, but they made sure to take heed of my recommendations and warnings, and took great notes to provide Tobe and Angel a smooth transition that they were not expecting with such short notice. Tobe and Angel weren't the "problem children" challenge that I thought they would be after all...Brandy and her team just have that naturally gifted comfort, control and confidence about them when they are around furry friends. I opted to choose the lock box option which is great, highly recommended and secure. The daily pictures and reports are also a great bonus. I look forward to seeing their cute faces and reading how their day went. It gives me lots of reassurance and peace. The prices are also more than reasonable. Some additional minor housesitting items were generously included like checking the mail and watering the plants. I will definitely recommend Peaceful Pup to anyone!! No need to look anywhere else!!!