Ojai is lucky to have Dr Bottoms. What an amazing experience. All the office staff and technicians…read moreare super friendly and kind. Shanice took extra time to discuss acupuncture and pain management with us. Dr Bottoms was exceptional! He is experienced, kind, patient and skilled. My dog was super relaxed and compliant. I highly recommend this facility.

Unprofessional the veterinarian guy wouldn't even talk to me after they knocked my dog out to trim…read moreher nails. My dog has never been the same sense like they torture her or something. You have an animal stay away from this place they're terrible.

I have brought my kitties to Dr Bogart and Dr Baley for decades. And my parents as well with all…read moretheir dogs and kitties. I wouldn't take them to anyone else. Very responsive in timely urgencies and appointments are made within a couple weeks. They take the time to understand you and your pets. and they talk you through the process and procedures.

Zero stars. Customer service is atrocious. I had been calling for several days to see if I could…read moremake an appointment for my two month old puppy. Called 8 TIMES today when I just decided to make the 45 minute drive to go ask only to find out they aren't taking new clients. Would've been nice to know o I don't know the 30 times I called before. They wouldn't even trim his nails.

I recently had a scare with my 3 year old cat that I adopted a little over a year ago now. He had…read morebeen exhibiting very concerning symptoms of illness. This clinic managed to get me in for a same day appointment. All of the staff were absolutely wonderful, just being there brought me a sense of peace. The staff handled pickles so gentle & loving as if he was their own. My little furry friend made a recovery with some fluids & anti nausea medicine. I will be a client long term here!

Heartless and crude. I cant even talk about my pets last day here and how badly it was handled…read more Seems the doctors holiday weekend was the most important thing, did not care to listen to me about my pets last minutes, plus the part where i got needless attitude from the receptionist upon paying for my pet who had moments earlier bern put to sleep. The entire experience leading up to this was heartless and snarky..focus was on $ . I'd suggest to go anywhere else.

I'm grieving the loss of my 17 year old kitty who I had to put down at Topa Mountain last week, but…read moreI want to take a moment to recognize the dedicated team of staff and doctors who work there. Euthanizing my cat has been one of the most difficult things I've had to do. Everyone who works there was so caring, empathetic and professional. I feel grateful that my cat and I were in such good hands for her last moments. If you're looking for excellent veterinary care, I highly recommend Topa Mountain.

I've been bringing my 17-year-old kitty to this office his whole life. I liked Dr. Fry, but I…read moreabsolutely love Dr. Waikart! She takes the time to sit with you, explain everything thoroughly, and offer all possible options. She shows genuine care and concern every time something is going on with my cat, and she always provides thoughtful guidance and reassurance. When she recently called with test results, she was just as relieved as I was that they were better than expected. I've never been happier with a veterinarian -- Dr. Waikart is the best!

I took my sketchy dog here for a neutering. I found the staff to be so nice. My dog was adopted…read morefrom TJ and has some socialization problems. They quickly realized that and did everything they could to make sure he was comfortable. When we were leaving the nurse made sure the house cat was up and asked the next patient if he could do his paperwork in his car while we leave. She didn't want my dog to get excited and hurt himself. They went above and beyond in my opinion. I drove from Ventura and will every time. I love how it's a small office and they schedule beautifully. There was no wait time, with a scared dog this is a big deal. In response to another review I read, We were asked to wear a mask and I was one short so the nurse got one for us. No big deal.

WORST VET EVER! If you love your pet and also care anything…read morefor yourself, PLEASE go anywhere else but here! Mr. Shouse is unkind and unprofessional. He needs to retire. He can barely give you the time of day. My pet needed quality care, and having just move to the area, I didn't know any better. He mishandled my pets care. His office is outdated. Don't bother wasting your or your pets time there. Please, give heed to the other negative comments. Thankfully, I was able to get my pet to Veterinarians who are, caring & capable. They gave my ailing pet the treatment that was needed, and for that I am very grateful. I have never written a bad review before, but this one I felt I needed to because it was such a bad experience for my pet and me. You kind of expect and actually need some compassion when you bring a sick pet to a vet, but believe me, he had none. If I could rate zero stars, I would.

I hate this place. When my cat was young, they refused to spay her because she was "too old". Well,…read moreshe developed mammary cancer. Thank you for murdering my cat. Now that I'm an adult and we've learned a lot more about cats and spaying as a society, I realized they were lying, incompetent, or both. This was back when I was in middle school. I'm 35 now. Based off other reviews, they haven't improved.

Bailey, my dog, was spayed here. She is a Belgian malinois / Dutch Shepherd mix. She has a lot of…read moreanxiety and is not good with new situations. Fortunately, I muzzle trained her and it was easier for them to take her in. However, they had a hard time handling her when they tried to begin the surgery with the anesthesia so they charged me a $20 aggressive handling fee. That's the only thing that caught me off guard when I saw the itemized receipt of what they were charging me. Even with that charge, their prices were very reasonable! Overall I paid $225 (including a $15 donation I made). They also provided pain medication to give to Bailey the days after her surgery. In terms of her procedure and stitching, they stated they used internal dissolvable stitches so I didn't need to go back to get them removed (looove that!). The area is very small and looks like it is healing properly so far. The cone on her head didn't work for her. She kept bumping into walls, corners, and it made her even more anxious so I got her a suit instead which seems to be working great! I just make sure to wash the suit every few days to prevent buildup of bacteria/germs. 1 day after surgery, she was already back to her normal self! We have to take extra precautions to prevent her from getting an injury since she is normally a very jumpy/excited dog, but everything has been great! Would definitely get another pet spayed here if needed.

I feel it is my responsibility to share my experience with Jessica and Anthony at Puff N Fluff Pet…read moreGrooming because it is truly shocking: When we took our two small poodles (ages 15 and 2) in for grooming, we informed Jessica and Anthony that our 15 year old has very saggy skin around her neck, and that a few months prior she had been cut by the groomer and had needed stitches. About an hour after we dropped them off we received a call from Anthony saying that he believed our dog's previous wound had reopened, and they had no idea how it happened. They made it clear that it must be her old wound, and that it looked like a scab ripped off. They claimed they hadn't even noticed the cut "reopening" until later on, and that she hadn't cried, and it wasn't bleeding. They asked that we come pick her up, and they suggested taking her to the vet. They had not started on our 2 year old, but we gave them permission since we were under the impression that our 15 year old had just reopened her cut, and we did not believe they were at fault at the time. Unfortunately we received a completely different story from the vet. Per her veterinary examination, the cut she incurred at Puff N Fluff was on the OPPOSITE side of her neck and was in fact deeper (full thickness) and longer than her previous cut, so it was a completely fresh, new wound. The vet wanted to sedate her and give her stitches because it was so long and deep, but they gave her staples instead because they didn't want to put a dog of her age and size under anesthesia. Even if they were unaware of cutting her, like they claimed, I would find it even more concerning that they didn't notice inflicting a wound of that caliber. I understand that our 15 year old is very difficult to groom, and I understand that mistakes happen. I understand that any experienced groomer would have issues grooming my dog because of her skin, and this could have happened to anyone. My issue is not with the cut that she incurred from the groom. My issue is that they did not take responsibility for the cut, and had clearly fabricated a story about her injury so we wouldn't know they were at fault. We called to inform them of this discovery, and Jessica offered to pay for the vet visit, which is what we were hoping for. However, then I requested a reimbursement for my 2 year old, and I was incredibly disappointed by their response. We asked for a reimbursement because we no longer felt comfortable having paid them for their service when we were so unclear about what happened to our dog in their care. We felt like they blatantly lied to us after the vet's assessment and insight into the wound. We received quite a bit of pushback on getting our money back for the groom, which I feel shows a complete lack of understanding and accountability for their actions. I was obviously missing a lot of information, and I would NEVER have let them groom her if I knew what had truly happened. We had every right to ask for a refund after the experience we had. Additionally, our 2 year old was incredibly stressed after we picked her up, and her trachea collapsed on and off all day, which has never happened before. Furthermore, Jessica requested that WE write out and sign a statement that declared they reimbursed us for the vet visit and grooming appointment, which we did, but it was honestly insulting after what they did. AlI I was looking for was an apology and for them to be accountable for the cut, but instead they were dishonest, did not take responsibility for anything, deflected blame, and honestly lacked compassion and remorse for the whole incident. I understand this is an incredibly difficult time due to the pandemic, but we felt like they cared more about making money off us than the health of our dog or making amends for what they had done. It is important to note that they did end up reimbursing us for the vet visit and groom; however, they did initially try to shortchange us when we picked up the money, and we did Not receive any form of an apology for Anything. I hope no one has to experience something like this because it is truly heartbreaking for everyone.

Excellent service. We brought in my mom's 13 year old poodle for a cut and they did a superb job -…read moreeven throwing in free teeth cleaning since we were new customers. I'll definitely recommend Puff n Fluff to friends in the Ojai area.

They are amazing here. Friendly ! They are so kind. They…read moresaved my bird. Dr Moore is very knowledgeable. The staff is super friendly!! Thank you for caring so much for our pets

So happy to have found an exotic vet close to home. Dr. Moore and her staff were very gentle in…read morehandling my rabbits even when my Lionhead was being very feisty and didn't make it easy of them to examine her. The clinic is very small and you sit on a bench right outside the exam room where you can see the exam and speak through the window. They got me in on time for my appointment and we were finished within 30 min.

I am so blown away by the incredible service that is, The Peaceful Pup. Brandy, the owner, is…read moreprofessional, friendly and my dogs loved her! I am a fairly new client and upon signing up for their service, had my initial home visit with both Brandy and Pamela, another wonderful Peaceful Pup team member. Upon arriving at my home, my dogs immediately felt comfortable and my frenchie could not stop bringing toys to Pamela! These two ladies run a wonderful operation and the service is the best I've ever experienced and when it comes to someone pet sitting your precious fur babies, you want only the best service! I regularly use their potty break service as well as their vacation visits and it's wonderful. They work within an app that is very user friendly and gives you regular updates of their visit, including adorable photos of your pets. I couldn't be happier and more relaxed when out if town for the day, knowing that our dogs were well taken care of. I just booked another appointment tonight, my 6th in a month, so YES, THEY ARE THAT GOOD! Thanks Peaceful Pup in Ojai, you rock!

Best Dog Walking/Sitting service ever!! And local to Ojai!!!! Yay!!!…read more Peaceful Pup is right on with their name. Not only will your furry loved one be at peace by the end of a day full of exercise, play and love, but you will also have peace of mind knowing they are in great hands!! I'm not even sure they missed me? Lol... I was frantic when I heard my usual dog sitter was not going to be available during a time my family and I had planned to be out of the country. I have two bigger, older dogs, who have special needs and behavior particularities (trust issues), and it just takes time and trust for my "kids" to be happy. Brandy, the owner, and her wonderful team, Emy and Rebecca, not only took the time to listen to all the details I felt were important to know, but they made sure to take heed of my recommendations and warnings, and took great notes to provide Tobe and Angel a smooth transition that they were not expecting with such short notice. Tobe and Angel weren't the "problem children" challenge that I thought they would be after all...Brandy and her team just have that naturally gifted comfort, control and confidence about them when they are around furry friends. I opted to choose the lock box option which is great, highly recommended and secure. The daily pictures and reports are also a great bonus. I look forward to seeing their cute faces and reading how their day went. It gives me lots of reassurance and peace. The prices are also more than reasonable. Some additional minor housesitting items were generously included like checking the mail and watering the plants. I will definitely recommend Peaceful Pup to anyone!! No need to look anywhere else!!!

It's taken me a while to write this review, but I needed to take the opportunity to thank Dr. Gavin…read moreand her team for never giving up on my dog, Jimmy. He was a retired k9 dutch shepherd with severe vet anxiety due to trauma he sustained before I adopted him at 7 years old. He never met a human he didn't want pets (or snacks) from, but blood draws were near impossible. Dr. Gavin was compassionate, understanding and above all competent dealing with a dog as complex as Jimmy. I am lucky to have found you and your team and I will never forget the care you gave him in his final hours.

We needed urgent end of life help with our 4 year old Frenchy. She was on day 5 of vet appts,…read morebarely walking and in constant pain. Incontinent. She had had back surgery a year prior and this was her 3rd debilitating back issue in a year. Crystal was quick to respond so helpful over the phone. When the vet and vet tech arrived that evening, with love in their hearts (and the coolest mobile vet van I have ever seen) they were quick to assess and gently help our girl Ripley be pain free and pass on. It could not have been more loving or efficient. Thank you so much.