Look elsewhere, seriously.
Our daughter began attending this daycare in the summer of 2022 and was 2 years old at the time - in the 2s class for clarification. From the moment I met her teacher, I wasn't impressed. She didn't give the kids a big happy greeting, hardly introduced herself to us and honestly, I just got a bad vibe.
Within a month of attending, my daughter came home and reported she been hit on her bottom by this teacher. I reported this to the daycare director, and my concerns were dismissed, and it was obvious I wasn't taken seriously.
A few months later, I came to pick up my daughter early, and walked in at quiet time (same teacher) and the teacher YELLED at a kid so loud it made me jump and I'm 32 years old.
Worst of all, the very first day when the kids returned to school after Christmas break, my daughter had a horrible experience:
I came to get her early that day, and everyone was just going down for quiet time (they couldn't have been down longer than 15 minutes). When I walked in the door, my daughter was wailing on her mat with tears streaming down her face. I knelt down and she ran to me, climbing into my arms begging to leave. When we stepped outside the classroom, my daughter reported the teacher had pulled her legs so hard it hurt, and that the teacher was very mad at her and needed to be nice to her.
I emailed the director who said she would speak with the teacher and review the video footage. The director emailed again to say she'd reviewed the footage and she could assure me there was nothing to be concerned about, but we should meet face to face later in the week to which I agreed.
At the meeting, my husband and I were shown the video where by the director's account, nothing inappropriate occurred. As I watched the video, my heart began to race as rage flooded my body. I watched with disgust as a daycare provider angrily took my (now 3 year old) child's blanket from her, grabbed her by her legs and aggressively yanked her down her mat. The teacher then walked away, leaving my daughter crying and went to sit back down - no remorse, no attempt to console, nothing.
I don't recall much after the video ended. My husband says I started to yell, loudly. I remember asking the director to explain what part of that video showed the level of care and compassion parents expect their children to be shown when in another's care.
The director later emailed to say, "I do sincerely apologize for the turn it took and the misrepresentation of my evaluation of the incident."
We reported this to NCDHHS, who cited a violation of G.S. 110-91(10); comments: "Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 2, 2023, a staff member repositioned a three-year-old child on their mat by pulling the child by the legs."
We moved our daughter to a different class, and within a month decided to withdraw her from the program. It's been 6 months, and she still talks about this and is scared of attending school. The emotional damage this has done to our daughter is heartbreaking.
The teacher, as of our daughter's last day at the daycare, had not been terminated. NCDHHS reports the director and teacher have taken an online class which is hardly sufficient.
The report can be found on:
https://ncchildcare.ncdhhs.gov/childcaresearch
Search by the license number: 32001491
Visit from NCDHHS on 1/12/2023 read more