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    CHICLE Language Institute

    4.0 (3 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 months ago

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    11 years ago

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    International Montessori School

    International Montessori School

    3.8
    (13 reviews)

    Incredible dual-language programming in a Montessori setting with experienced and caring teachers…read moreand admin. Strong and vibrant parent community.

    Our family's experience with IMS Durham has been deeply disappointing and frustrating. We enrolled…read moreour three-year-old expecting a safe environment and constructive communication with parents, but repeated injury-related incidents and the school's responses ultimately caused us to lose confidence in both. And as it turned out that IMS is not licensed, it is unclear what governmental or other oversight bodies are responsible for oversight of student safety. Among other incidents, our daughter cut her finger while provided a manual pencil sharpener with a metal blade in the classroom to use independently and later came home with unexplained scratches near her eyelids. In another incident, according to the school's own account, a staff member took her hand while redirecting her to sit down, after which she began crying. She reported an arm injury and requested ice. After pickup, she was in significant pain and unable to lift her arm; she was subsequently diagnosed with nursemaid's elbow and required medical reduction. On another day, she sustained a significant tongue injury during nap time. When we picked her up, her shirt and blanket had substantial blood on them, yet we had not been contacted beforehand. We were told that approximately 16-17 children ages 3-6 were in the room and that one of the two people supervising them at that time was a 15-year-old girl on her first day. What troubled us most was what happened when we repeatedly raised safety and communication concerns. At our first and only in-person meeting with the Head of School, which primarily concerned our child's safety, our recollection is that she told us early in the discussion that if we were uncomfortable with the school's practices, we could look for another school before discussing the concerns. We followed IMS's own Handbook process and ultimately escalated our unresolved concerns to the Board Chair. We met with the Board Chair online to discuss them, but before receiving follow-up, IMS terminated our three-year-old daughter's re-enrollment only days before the new school year began. Our daughter had not been accused of misconduct or behavioral problems. The termination letter instead cited the frequency and nature of our communications--including concerns about injuries, supervision, parent notification, and regulatory status--as part of its reasoning. We were left scrambling to find another school at the last minute. In the previous two years in a daycare in another city, our kid was doing quite well. Based on our family's 7-month experience with IMS, we cannot recommend IMS.

    CHICLE Language Institute - language_schools - Updated August 2026

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