I'm actually shocked to see the reviews of this location because my personal experiences have been absolutely phenomenal. I typically order online or on the new app for my girlfriend and I. Everytime I've gotten food from this location is it absolutely delicious. Their chicken and potatoes are always fresh, and tastes heavenly. When I go inside to pick up they always have my order correct and completed on time if not a bit earlier then the estimated time it says when I order. The employees are also extremely friendly, polite and attentive when you walk in. They reconfirm your order as they hand it over as well which is always appreciated. I recommend this location for your chicken craving needs! read more

You can't place a catering order online or find the catering menu online, so I walked in about 2 weeks ago to place an order for our work Christmas party. The guy working the counter was very helpful & worked with me to order what we would need. We are a small shop of about 10 employees so it was larger than a normal takeout order but not a massive catering order. We ended up doing a 24pc bucket of chicken, the catering pan of ribs (3 slabs), a tray of coleslaw, a tray of potatoes, 2 bottles of sauce, & the rolls. I walked in on a Monday & needed it for pick up the following day at 11am. They told me they could have it ready for then & they did. Everything we ordered was there & the food was nice & hot! The only reason I am giving 4 stars is because I would have preferred to have been able to view the catering menu online & not have to walk in to a storefront to find it. read more

The food was on point. Only reason I only give 4 stars is because of the customer service. It needs to be polished. But other than that it was good. read more

I have to say the chicken tenders with the new coating are bland boring and just absolutely pathetic. After my 40 years of going to chicken shack, I will not return period I ordered a 15 piece and got a 10 piece and 3 of Em were about 2 inches long. The worst part of it is is.I drive twenty five minutes one way to go.Get my chicken shack. Looks like i'm gonna save a lot of time and money in my future. read more

I live much closer to the one on 23 mile New Baltimore but this Romeo Plank location is much better. The ribs were soft, tastey and fell off the bones. Food was hot & scrumptious. The female staff opened the door for me and to my vehicle with my order. I am a pleasd customer & highly recommended location on Romeo Plank & 23 mile, read more

Only reason this place does not get a five out of five is because they got rid of the cod bites. The beer battered chicken nuggets,ribs, the broasted potatoes,etc are absolutely legendary. I have seriously not had a bad meal from here ever and I have been going here for over 10 years. I do wish they would bring back the cod bites. This is one of my favorite go to spots of all time. I cannot recommend this place enough. read more

Some of the worst food I've ever had. FAR too expensive, small portions, and just does not taste good. The hot sauce was gross and the barbecue sauce was tolerable at best. The wings were also very small. read more

Damn good chicken, daaaamn goood chicken! legit can't stop coming here to eat, and the fries are super crispy

Do not bother. The people taking the orders refuse to listen. They will not repeat back your order and will not listen when you try, five times, to place an order. Clearly they are too busy and do not need business-they are not professional and should not be considered for you business. Clearly the family is no longer involved, do not waste your time or money. read more

The Broasted chicken was delicious. We ordered a 12 piece bucket and it came with the chicken, potatoes and cole slaw. Everything was so good. Perfect for Mother's Day dinner! read more

My sister ordered some ribs and potatoes for the Super Bowl party. Make sure you call ahead, especially when it is during one of the busiest events. They told her the wait time. She asked for extra butter, to which they delivered. Her mother in law picked it up on the way home from work. She said that the place was insane with angry customers. Customers that went in last minute and weren't too happy about the wait time. There was people fighting over who got the food first. When she got her food, people weren't too happy. They didn't realize that we ordered way ahead, and that is why our food is ready. It is always smart to order first. I can see why they were upset because they didn't want to miss the game or party, or upset their waiting guests. I won't take away for that reason because she got the food on time. The time they told us it would be ready. I am not much of a meat eater. My boyfriend said the ribs were delicious. He had a rack and a half. The ribs were really tender, the meat falling off the bone easily. The sauce was like a sweet bbq, coating the ribs. The potatoes were great. Super yummy with the butter. Seasoned just enough. If you want great service, I suggest you order ahead. I don't think they deserve a bad star rating, just because people decided to walk in demanding food immediately. read more

Chicken Shack - Chicken Wings Near Me - Macomb, Michigan

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Chicken was freshly cooked and hot. I enjoyed it. Service was good. restaurant was clean and customer service was great. read more

I loved chicken shack until recently. We had a birthday party and ordered our food from them. Everything was great till one of our guests found some kind of plastic in her mushroom. Very disappointed, won't be going there again that's for sure. read more

Chicken Shack - Plastic found in a mushroom. - Chicken Wings Near Me - Macomb, Michigan

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Not sure if it is all Chicken Shack's or this one specifically but the quality has gone way down. I often say their Ribs are underrated but the last two times I ordered them they were ice cold. Today I ordered a chicken dinner and the potatoes were very over cooked. Not worth ordering from anymore. read more

Chicken Shack - Chicken Wings Near Me - Macomb, Michigan

GREAT FOOD! I don't care for the AI service but other than that I love chicken shack!

I grew up near a chicken shack so grew up having it often. Now there is one close to me so I can have it when ever I want. It's Lent so we don't eat meat on Fridays. We tried hard to order fish and chips from a few local restaurants we thought might need some business. One was closed and the other kept hanging up on me. Weird. So we decided to go to our old faithful. Chicken Shack. Everyone knows that the chicken is delicious. And they are known for their spectacular broasted potatoes. But have you ever tried their fish? Most people haven't. It's so good! We prefer the English style cod. They also have cod patties and fried cat fish. They were super busy so we weren't the only ones who thought of them during this Corona Virus lockdown. They had splash guards up to protect the workers. Only three people allowed in at a time. And everyone respected the 6 foot rule. I can't wait until I don't have to write reviews about carry out. Lol. But for now, support your local places. They are weeks away from having to close down because of this. And remember to tip! The employees are being thrust into thw essential employees role without being properly compensated. Show them your appreciation! read more

Chicken Shack - a tray of fried potatoes and fish sticks - Chicken Wings Near Me - Macomb, Michigan

Chicken on the bone is good. Surprised how tender this chicken is after sitting for a while. Too many potatoes though. Make a smaller side dish for these meals. Oh and offer a salad. World is fat enough with French Fries and onion rings. Worth the trip and a try. Stay away from the chicken fingers. Too dry. read more

Ordered an 8 piece chicken dinner with extra potatoes on 3/13/19 everything thing seemed fine until I got home and picked up the bag on to find some kind of liquid all over the seat of my car whatever was in the container leaked out into the bag and then spilled all over the seat I'm not happy about it and now it's going to cost me to get the seat cleaned and the icing on this is that nobody from the restaurant will read this review and nothing will be done about all I can say is I'm very dissatisfied and disappointed only wish I could have given a (0) on this Update 3/15/19 I received a phone call from someone at the corporate level and explained what happened they offered to send me compensation but I declined my one star will stay and maybe one day it'll change if I ever go back but at least I was heard read more

The potatoes were spot on PERFECT. Great chicken. Good coleslaw. Did I mention the potatoes??

First time ordering food from this particular chicken shack location. The food was excellent. The chicken was crispy on the outside and really tender inside. Just the way friend chicken should taste. The potatoes were great. Many people say the broasted potatoes have a tendency to be greasy but they are supposed to be this way. I wouldn't change a thing about them. This was my first time ordering ribs from chicken shack and I'm glad I did. The portion size was just right. The ribs were fall off the bone tender. They were a little pricy but worth it. My total came to just over $30. I was a little turned off that I was charged .75 per BBQ. Service could be better and more friendly. Overall I would still recommend chicken shack if Chicken or ribs is what you are craving. Good BBQ is not common in this area read more

Chicken Shack - 8 Pc dark, broasted potatos, and half slab ribs - Chicken Wings Near Me - Macomb, Michigan

this was my worst experience with chicken shack I have ever had, I ordered my food online for a pick up at 4:10 pm an was about 10 minutes earl, everything went as planned until I got home and started to eat my food, the chicken was so small and over cooked it ain't even funny, $50 and I gave a tip, I called the store and the manager was the rudest person I ever spoke with, she told me I was raising my voice at her and then I told her I will deal with the corporate office and hung up the phone, this Macomb township store is a the worst place I have been to read more

The young man at the counter took good care of us. As we placed our order his that he dropped the chicken into the fryer. I found the young man to be polite and courteous. When he give us our order he thank you for coming. The chicken was cooked to perfection. The potatoes also awesome. read more

The service was excellent and the restaurant is very clean. The prices are a bit high and the music is way too loud! Could not even have a conversation with my dear friend. Probably won't be coming back due to the loud music! read more

I visited this store on June 6, 2017. I ordered 6 pieces of chicken. For the cost of these pieces I could have gotten an 8 piece meal from Popeyes Chicken. On top of an inflated price the chicken was overcooked. The legs and thighs were almost crispy to the bone and the breasts were not juicy at all. The pieces were considerably smaller then other restaurants. I have never eaten from here before. I have used a Warren store and it was ok, although it has been several years. read more

Just like the other reviewers mentioned, the food is not as good as the other locations and for some reason the prices are much higher at this location as well. I believe that because this location is in Macomb and not Warren or Harper Woods, they think we will pay what ever price is on the board and get away with it. I will buy my chicken and ribs from somewhere else. Thankfully a Bad Brads is opening one mile south at 22 Mile and Romeo Plank. read more

So my family had me pick up their food bc they asked me too. Not only was this guy wandering around mask hanging down making our food but he sneezed all over everything. I can not tell you how sick this is. I refuse to eat there even when my family wants it. Maybe y'all should follow the mask rule. read more

I love this place! We only get carryout at this location. The ribs are NEVER a disappointment. And either is the chicken of course! The best deal to get is the 12 chicken piece,slab and a half ribs, coleslaw and another side. It was $42 I believe. VERY DELICIOUS!!! HIGHLY RECOMMEND!! read more

Last time I order at Macomb Township location. Chicken bite bucket should be called a half bucket. They say 40 pieces and if you get 40 pcs they are very small. Should go by weight but they'll find a way to skimp that also. Mentioned it to the rude counter person and she said I had 40 pieces even though more than half the box was empty. The potatoes were cut larger than the chicken. For $36 with sides not a good value. read more

Chicken Shack - Chicken Wings Near Me - Macomb, Michigan

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Third time getting my order wrong, staff seem like they don't listen or care about their customers. Very rude and unprofessional! Taking my business elsewhere read more

Slowest restaurant on the planet 25 mins for a simple cod meal And higher prices then all the other chicken shacks Never again Kids working in there are clueless read more

Horrible service, and the carry out contained no utensils or condiments. Came back and and found out you NEED to ask for them. at those prices? I went elsewhere! Problem solved All the other Chicken Shacks offer better food, service and more! Try 11/ryan and or 11/schoehnerr! First class at those locations always! read more

This location is great. The chicken is made perfectly and the potatoes are the best. The staff is friendly and the restaurant is clean. I haven't tried the fish or the bbq, but the bone-in and boneless chicken is very good. read more

The prices here are far out of line. Five chicken strips are $9.49. One additional dipping sauce was $0.75. The quality is average at best. Once a chain chicken place like Raising Canes come to the area this place will be out of business. We can only hope that happens. What ever happen to good food at a fair price? I will not be back. read more

Terrible service today, put on hold so long I gave up, went to store and ordered 2 legs and 2 breasts, they gave me the wrong items. When I told them, they corrected the order, but charged me an extra $4. I spoke to the manager, but she really didn't seem to care about my bad experience. read more

I don't know what has happened to this location, but I doubt I will ever go back. I was there last Friday (June 23, 2017) and the service was very poor. I ordered the two piece snack and fortunately I opened the box before I drove away. I was shocked to see how small the chicken wings were. They were obviously from a Cornish Hen and not a chicken. I went back into the restaurant and asked for a larger piece of chicken. Was told all the wings were the same size. I told them I refuse to pay $10 for chicken wings that were sssooo small. The counter person begrudgingly gave me an extra chicken wing and made it a point that they 'usually' don't do that. Well, I can say I will 'usually' go somewhere else from this point on... read more

This must be a franchise- the Sobeck family should have them take there name off the building. If you like over cooked dry pork chops, broasted potatoes with out butter, lengthy waits- this a place for you.- gave it three chances hoping I would get the same quality as the other locations- no luck read more

This particular Chicken Shack on Romeo Plank in Macomb Twp. is the worst! Ordered up the largest bucket they sell, 24 pc and there were a total of 3, period, 3 breasts in the entire bucket and they must have either been chopped in half or came off of Cornish Hens! The Chicken was DRY, Thank God I ask for and paid for extra butter sauce because the Broasted Potatoes were not only dry they were cold. Only thing that even tasted remotely close to the original Chicken Shack I remember on Schoenerr in Warren, Michigan was the Cole Slaw and the Rolls! This store is a disgrace to the Chicken Shack franchise and should be closed. There is a new one opening in Clinton Twp, we are hoping they are better or we are done with Chicken Shack in it's entirety! This was what I ask my wife to get for me for my Birthday because it WAS my favorite when we lived in Warren! read more

Trisha who I assume is the store manager is an absolute doll. I had never been to a Chicken Shack before, the food was great, but I would go back based solely on the customer service from Trisha. Thank you Trisha for a great first visit and for being sooooo kind. read more

My family and I always get our chicken and ribs here. I was a vegetarian for two years until I went with my mother to pick up dinner. The smell of the ribs and chicken broke me. I ate a full slab right there! So to say it's good food is an understatement! read more

Been waiting for 25 mins still my chicken snack is not ready the girl behind the counter told me it would be 10 mins which is acceptable. Thete is absolutely no one in here tge phone has not rang ounce all the employees are standing around very disappointed read more