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    Chick-fil-A

    2.7 (44 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 2 months ago

    Chick-fil-A Photos

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Dogs allowed

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    ows a person sitting at a table
    Michelle O.

    I have only ever grabbed something through their drive thru. It's had won 2 free meal cards at an event I went to. We were on our way when I realized the cards expired the day before. I called to see if they would still honor them. Magdeline took the call, so friendly and helpful. She said if we went inside told person at counter of our conversation she would make sue that the cards were honored! So that is what we did, we got to meet her also, food was quick, hot and delicious! Inside was fully staffed, clean and ridiculously organized!!

    Chicken sandwich
    Carrie C.

    Holy heck!! Maybe it's just because I am new, but if fast food could get things like Michelin Stars, this place would have em'! I've heard it all, about chic fil a ! Good and bad and been dying to try it. The drive thru in this location, which is located at Rock Row in Westbrook Maine , is double lanes. You pull up, order what you'd like, and they ask for a name to put on the order. The line got a little long so they sent out this nice young man to take cards and get orders paid for. I did wonder, what would happen if someone had cash.. Then I pulled up to the window, no, it was a drive thru door. Another very polite young lady stepped through the open drive thru door and handed me my bags. Like I said I'd been waiting a year to try this place, and I really thought, it couldn't be as good as everyone had always said. It ffffing was! It was a flavor combination blasting off man! It was so so so delicious. They also have this chic fil a sauce... oh.my.god. The whole experience was just top notch, top notch I say!! The place was new and the vibe was southern hospitality, truly a wonderful experience. I can't have it all the time, fast food bad, but this place......

    Chicken Chick-fil-A- Deluxe Sandwich add bacon! Yum!!!
    Joanna R.

    The quality of the good - fantastic as you would expect if you have been to a Chick Fil A. Fresh, hot and packaged with care, very neatly packed/wrapped even though they are moving fast, the product doesn't seem hurried. The Owner, managers and leaders here are doing their absolutely best trying to train and motivate employees in the Chick Fil A way. I can't expect it to be perfect, as humans are not perfect, but they keep trying and I applaud them for the smiles and customer service, even though they are dealing with workers that may not be motivated or used to this fast paced work. Most of the employees we have encountered seemed like they were trying, saying all of the right lines to the customers, some seem very natural and others not so much. We love the online ordering app- it works well if the employees in the drive through understand how to process those types of customers. We actually had one employee walk away from our car and not return, leaving the employee confused at the ordering booths. We shared that the employee just turned and left his shift when the line leader told him to, leaving us without customer service. We were willing to forgive that as the food was excellent. Another experience we had, they forgot one of the sandwiches in our order and unfortunately left a family member very unhappy/"hangry" we shared our feedback and were provided a credit in the app to use for a future order. Then after another visit, I received a message on my app - the owner of Rock Row Chick Fil A, gave me a reward to use to get a sandwich during our next visit. I appreciate the gratitude they have towards loyal customers. We have loved their breakfast and their lunch/dinner. The wrap with avocado dressing is AMAZING!!! I love all of the their sauces that go with their signature chicken both original and grilled. A couple of things would make this five star....offering catering and a more seasoned customer service team. I am still feeling positive and am so glad they are here in Southern Maine.

    The size of these chicken pieces is a compete joke. I would have been upset if I had liked the flavor.

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    2 months ago

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    5 months ago

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    4 months ago

    Terrible service. Order is not right, food is cold and quality of products is questionable. Will not be eating here again.

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    4 years ago

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    1 year ago

    Michele is such a doll! I'd been having such a crazy week, but just by taking my order, she brightened my day!

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    4 years ago

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    2 years ago

    Mike was absolutely incredible! Super friendly and attentive with a smile on his face. Promote Mike!!

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    4 years ago

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    3 years ago

    Destiny is such a delight she is so helpful and works hard to make a connection with customers

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    Page 1 of 2

    Ask the Community - Chick-fil-A

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