Ordered the slim chicken wrap with fried okra. We went when they first opened up so we had to wait…read morefor them to cook the okra. Wait wasn't too bad because the okra was fresh and delicious! The downfall is it was "slim" pickens. Wish they gave a little bit more okra. To be honest, I was still hungry after I ate my skinny wrap and less than a handful of okra! Lol

i ordered 5 and 5 meal,and a sandwich meal...only got 1 drink, yall didnt have the sandwich so i…read moregot wings,and asked 4 dipping sauce,didnt get that either...and when i tried 2 call yall didnt answer the phones...hope yall enjoy shitting people out of their money

They need to doing it better to pay attention to ordered from online ordered that list of drinks…read morethey put wrong drinks of PIBB and unsweet since it supposed it be coke and sweet tea!! They need more training on staffs to do it better!!!

told us they didn't want to make more cheddar bites, then brought out food missing an entire ten…read morepiece and brought out a fixed order where they literally dribbled the teriyaki sauce on the wings and didn't even toss them???

Great food great music wonderful customer service. My family really enjoyed our visit at the…read morePembroke location. We will be returning!!! Thanks for the wonderful service ladies.

So disappointed in my visit today. Food was not right. Service was so slow by the time they tried…read moreto rectified the problems everything was cold. Pictured are the first fries they brought out and the second is what should have been brought out in the first place.

I have been by KFC about 5 or 10 times in the last 2 months wanting to get their chicken livers…read morewell that would be all well and good except for the fact that they seem to want to cook their chicken livers when you order them it's always 10 to 15 minutes before you can get your chicken livers I'm sitting in the parking lot right now at the one in Pembroke North Carolina waiting on my Chicken Lovers if I hadn't paid for him I'd leave that's going to be about one more time with them doing this for these chicken livers and I won't be back to KFC

Pembroke NC KFC is terrible. The food and service is terrible. I've asked for the manager twice…read morerecently, but I'm told the manager isn't there! My fries are almost burned, chicken half raw and very slow service. Workers standing outside on cellphones. I won't be back to Pembroke KFC anymore. I'll spend my money at Bojangles or Zaxby's!!

I ordered a pizza and wings and after a hour I called and they said they was having delivery…read moreproblems that if a driver hadn't picked it up in 15 minutes they would call back and i could go pick it up. Food was never delivered and was never called back. Literally just gave them $30 for no reason

Great service, the people there are nice and helpful. We had a great time :) Me and the family…read moreenjoyed our food. The place was clean and nice bathrooms. When we needed help the server had no problem trying to get what we needed.

Try the made from scratch biscuits for breakfast - so fluffy and light and the burgers are so much…read morebetter quality than any other burger franchise. Efficient, friendly service too!

I was having a perfect day and wanted to eat some Hardees for lunch. Everything was going normal…read morewhen suddenly I got my food and I found hair in my food. I went up to the cashier, and it was a bigger girl with an eyebrow piercing. I asked her to replace my burger, and she looked me dead in the eyes and started cussing me out telling me I can leave the effing building if I wasn't happy. I looked at her name tag and seen the name Riley. Riley was extremely rude and ruined my day. Hardees needs to do better at hiring people because at the looks of it they just hire anyone now a days. Riley is terrible at customer service and needs to be fired immediately. I will be taking this to higher managment.

I'm bummed I didn't get the name of the lady that made my sandwich today around noon. She was newer…read morebut she was super patient and sweet and did a nice job with my sandwiches!

TRASH L+ratio dog water would not feed this to my dog. Ashley don't wipe in the bathroom just come…read moreout and makes people food

On Sunday, November 16, 2025, I visited Bojangles Restaurant Store #000959 at 1:32:04 PM. The…read morecashier demonstrated exceptional professionalism and greeted me warmly. I placed my order, and she promptly requested a manager to apply a discount. (It is worth noting that this action was not my request; the cashier initiated it independently.) While I do not believe it is ethically appropriate for me to perform such a task in my profession, I appreciate the cashier's kind gesture. Upon the manager's arrival, she inquired if I was a military personnel. I responded that I was not. She then proceeded to inform the cashier that "we usually do not do this because he is not real cop." This comment deeply offended me and made me feel disrespected. If she had to make such a remark, she should have done so in a professional manner, ensuring that it was only uttered once I was out of her presence. It is important to emphasize that I take my profession very seriously. I have sworn an oath to serve and protect the general public and the citizens of North Carolina. I put my life in danger every day to fulfill my duties to the state I love. For that manager to tell her subordinate that the person in front of her was not a real cop; someone who was wearing his badge, duty weapon, and jacket with the agency logo. Therefore, I am highly dissatisfied with the manager's moral character and the words she uttered in my presence.

Food is good but the service is horrible. Manager on duty the night of 9/19/23 was very rude &…read moredidn't care that I had waited in the drive thru for 20 mins. N/a on the ambiance.