I love Spotless Cleaning - I have used them for over 4 years between Evanston and Chicago, and…read morewould highly recommend them. My service has been a recurring, once every two week cleaning, for a 2 bedroom unit. All the employees who have cleaned my units have been fantastic. Not only do they do a super job cleaning, but they are also very respectful, nice, and kind. I've never had a trust issue - I've always felt very comfortable, having left valuables (and cash) out without a problem. Once, when I found a pair of expensive eye glasses with a small piece of the lens broken and reported it, I got a call directly from the owner that night just to give me peace of mind that whatever the cost was, they would pay for it. It ended up still being covered under warranty, but I really appreciated that he called just to put me at ease so I didn't stress about it. The best aspect has been the customer service - the email reminders have been fantastic, and whenever I ask to reschedule, they always have accommodated me. The staff is always responsive and tries to be as helpful as possible. I never worry at all about scheduling. Just like any firm - they are great at some things (e.g. customer service, trust), but are not built to do everything well. With scheduling, they sometimes come early (or late) by an hour or two. I scheduled all my cleanings during work hours, and have left a key with them (or the doorman), so it's never an issue for me. I think they might be a bit more pricey than a local maid - but for me, I enjoy having the peace of mind of a flat rate, reliability and trust, great customer service, and not having to deal with paying & filing taxes. Would highly recommend them!

Avoid Spotless Cleaning Chicago with your life. We scheduled them to do a move-in deep clean and…read morethey claim they were here for 4 hours but did absolutely NOTHING. When I called to work it out with them Gricelda claimed their team "did their best" when they didn't even do a basic wipedown of anything I requested. They then charged my account for the full amount ($520) after I called to complain about the "service" and that they had tried to call me, etc etc. A total scam.

I'm a single mother of two, go to school & work in the medical field. I hardly have time to clean…read moreconsistently with two energetic & messy boys. The crew did a fantastic job cleaning all the crevices and crannies in my 2 bed town home. All cleaning services clean, yet they cleaned very well and they exemplified great customer service. AND they cleaned the walls. 98% of the companies I called wouldn't even touch my walls.

Cleaning person was very good but customer service is a joke. They would show up without notice,…read morethe company acted like it was a hassle for them to send a notification. Would not recommend.

Maria has been cleaning our home for over three years and we are beyond thrilled with the level of…read moreservice she provides! She is on time, attentive to details, and easy to work with. I love the days that Maria comes because I know that at the end of the day when I come home, every surface will sparkle, every corner will be spotless, the house will be tidy and it will smell fresh. Maria's friendly demeanor and positive attitude make the whole experience even more enjoyable. It's rare to find someone who takes such pride in their work, and we're incredibly grateful to have found Maria. She feels like a part of our family. If you're looking for a house cleaner who is reliable, friendly and does an excellent job, look no further. This is the one you've been searching for!

Maria has been cleaning my house for years and always does a wonderful job and her prices are…read morereasonable I always recommend her friends and family. Thanks, Maria!