I have high standards and expectations for this place however chi spa inside shang mactan failed to impress. We booked our massages thru the phone with someone from spa. We arrived at an hour early per instruction to enjoy vitality pool,sauna and steam room. The pool with jets were cool except that the pool itself had seen better days.Broken and missing tiles all over the pool. Its like maintenance is badly needed. The grounds are beautiful and lush.
The massage rooms are huge with a pond view.
The massage itself was ok. It can be better. After the massage we felt rushed to get up and leave when you just want to relax for awhile.
Overall the impression is that it failed to live up to the CHI experience it promises. Only leaving you a huge bill at the end. read more