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4 years ago

rude customer service the lady who work on the Night Shift is mean and she's on her phone

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Point Richmond Market And Deli - Point Richmond special

Point Richmond Market And Deli

(177 reviews)

$$

I just got a sandwich here and it was delicious! Your classic deli with fresh ingredients. I got…read moreThe Little Italy (extra meat) and it hit the spot. Worth every penny. I'll be a regular here, no doubt.

Feb 26, 2025 3pm 3.8 stars…read more We stopped by for a Hot Pastrami and Swiss sandwich (we ended up with "The Point Richmond") and a coke. $19 and change. There is a learning curve. The sandwiches on the menu all have cute names like "The Point Richmond" and "The New York". That if nice except that- for example... if you want a Hot Pastrami with Swiss, you need to read every ingredient of every sandwich until you find "The Point Richmond". The menu lists it having hot pastrami though it doesn't have Swiss. We ordered that. The Point Richmond pastrami was warm. I was thinking it was just warm rather than hot because of, how you say...oh yeah.. Physics. The relitively smallish amount of meat ratio to cool moist vegetables and room temperature Dutch Crunch (Roll) bread couldn't possibly hold heat for more than the minute it took us to get to the outdoor seating. When I looked at the on-line ordering menu at home later. I read that if I want Pastrami and Swiss, I should have ordered The New York, as it has Pastrami (though not heated) and Swiss. I also found out you can order Extra Meat for $3.49 or Double Meat for $5.49. A first timer here would have no clue that they should order extra meat if they want a hot sandwich. The sandwich was fresh and enjoyable. The cashier and the deli person were friendly. It was nice to visit Pt. Richmond after these few years. I might go back and choose the Build Your Own option. "I'll have a Pastrami and Swiss please. Double meat, double Swiss cheese, with horseradish and sharp mustard on the side if you got em. On a Dutch Crunch roll. Heat that bad boy to the hilt please?"

Hilltop Food Mart - Icee never fails me here :)

Hilltop Food Mart

(22 reviews)

$$

I usually refrain from leaving negative reviews unless I've given the business establishment a 2nd…read morechance. I must say the employees here are more than stellar! I'd give them 5 out of 5 stars. However -- the owner is the complete opposite, and is mainly what the 2 star review is for. Background: I've been going to this gas station for the last 8 years, and have spent thousands of dollars using their touchless car wash, with plenty of receipts to show. Issue: Their touchless car wash usually work majority of the time, but anyone reading this, most likely know that their car wash machine will exhibit a malfunction every now and then. The issues often vary like, low water pressure, no soap, no air dryer, no pressure wash at entry. As most folks know, malfunctions are normal with any automated machinery, and that's okay -- it's not the end of the world. The employees here understand that the car wash will break from normal operation, and they do their very best to try to fix things. I appreciate that they actually take the time to observe and troubleshoot. Given that they recognize me as a regular patron, they understand that something is wrong when I raise any issues to them. Kudos to the staff for having the common sense of understanding technology and machinery. The issue I have is mainly with the owner of the business. He seems to be the type of person who's never been wrong in his life, and his natural instinct is to have a condescending defensive reaction. For the 2nd time in the last 2 months, I've been told to go somewhere else instead of acknowledging that the car wash machine isn't perfect. His main resolution is to offer a refund rather than rectify. An offer for a refund is certainly not a bad thing, but also not the best way to handle the situation. He is always adamant that his car wash indicator at the register isn't showing any errors, so everything must be working well... Being in the Software Engineering space specializing in troubleshooting and diagnostics, I would love to teach the business owner some basic logic, but this would be somewhat pointless for someone who always feels they're right. I normally purchase batches of 2-3 Premium washes, which was previously priced at $12, and was later increased to $14. The price increase didn't stop me from continuing to support this local business. Yet, the owner has the audacity to claim he loses money every time I report a car wash malfunction. With his wish for me to take my business somewhere else, I will gladly comply this time around, but here's a nice review for others to see before I go.

Great customer service they always remember my name. And I only go in 2-3 times a month…read more Super cool crew

Chevron - servicestations - Updated May 2026

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