The entire staff was awesome! As someone who doesn't like going to the dentist, Mandy and Lauren…read moremade the experience comfortable and easy. Couldn't have asked for a better experience.

Awful in every respect -- AVOID! We scheduled an appointment for our 17 year old daughter. It was…read moreher first visit to this dentist. Unlike our former dentist, it took over 1.5 hours just for a routine cleaning. Aside from the time, they were VERY unprofessional. The dental hygienist (who was in training), Lauren, was incredibly mean to the point that my daughter was nearly in tears. For instance, Lauren told her to bite down on a bitewing and then proceeded to yell at her for not doing it right. When the cleaning was in progress, they tried to sell my daughter on extras like sealant and other treatments. She was confused and told them to call us. THEY NEVER DID. Instead, they kept pressuring her to do the extra stuff. Thankfully, my daughter said she had to get back to school and was able to leave. But, the office never called us or ever asked about doing anything beyond the cleaning. The whole experience was beyond unprofessional. If you are serving a teenage patient who asks for her parents, it is imperative to communicate -- not try to make extra money. If you are in Farragut, avoid this place at all costs. Super dishonest, unprofessional, and rude.

Our whole family (myself, husband, our 2 kids) have gone here for years. The staff is always…read morefriendly and they know our kids. They know what days and times I prefer appointments and always try to schedule our next appointments during those times. The hygienists are nice and thorough and then Dr. Nations comes to visit us afterward (unless he is out sick or out of the office for some reason, then we see him the next time we come in for cleanings). Overall we all recommend this office.

You guys, if you are looking for a new dentist you need to see Dr. Nations. He is the BEST. He is…read moreso calm and friendly and easygoing. And so is the rest of the office staff. If you have any qualms about sitting in the dentist chair these very steady hands will put you at ease. They are flexible with scheduling and take the time to get to know you. I always look forward to visiting the dentist now. It feels more like visiting with an old friend and hanging out with a magazine and their cozy relaxing music.

My teeth have never looked better. Chesney denistry keeps up with new technology that benefits the…read morecustomer. They are efficient and care about the patient. Gentle and proficient. Love them!!

I asked off early from work to get to my appointment on time only to sit in waiting room for 30…read moreminutes. When I got called back I waited another 10 minutes and a man they called Dr. H came in and when I mentioned how late they were running he got very defensive and demeaning. He did not seem to think that his client's time is also valuable. This is the 3rd time they have been run over on time, I will be changing dentists.

From walking in to the final check out moment was easy and and everyone was very friendly…read more Monica my hygienist was sweet and thorough. Dr Smith seems to really care about his patients and practice. I have been impressed with all aspects of my visit.

The entire staff, from the front desk to the Dr.s, are customer service focused. The whole office…read moreexpirence is wonderful, and the prices are fair. The facility is clean and beautiful from the waiting room to the exam rooms. They are also good with kids. We take the whole family and they were able to see our family of 6 on the same morning. I would recommend them for good quality dental care.

I suggest to stay away from this place. They will suggest services not required and bill you. Does…read morenot know how insurance works. Rude and unprofessional Dentist with poor bedside manners!

Actually talk to people instead of sending a text telling you you are not a good fit for their…read morebusiness. Just because no one checked messages or answered the phone to find out wasn't able to come due to herniated disc's in neck and nerve damage.

This is such an amazing office! From the staff in the office to the hygienists to Dr. Malone and…read moreDr. Costa. We moved here two and a half years ago and had the same dentist forEVER! This was a beyond wonderful change and experience. Very professional yet on a very pleasant and friendly level. A fully equipped lab below to suit every need in the oral business. We can not express our pleasure and pride in sharing to anyone and everyone who is new to the area or in need of a great office and staff... KNOXVILLE SMILES will never fail in making you secure in picking a great place to go for any and all dental needs!

Absolute garbage. Went there to get a small chip on my tooth repaired. They rmsaud oh, no problem,…read morewell repair it, and proceeded to repair my tooth for several hundred dollars. The repair didn't stay more than 2 weeks. Went back in to get it fixed. The really short muscular pudgy dentist came out and determined he couldn't repair my chip cause it was so small and that I needed to get other work done for around $7000. zmy teeth are very straight BTW. Then after I left I got a bill for cleaning my teeth. I told them I'm not paying to have teeth clean when they charged me to fix my tooth, causing them to need to clean them. Then they sent me a cleaning bill. I refused to pay, so they turned it over to collections. If you like your teeth worked on by clowns, be my guest.

First off, I love that this practice is 1 mile from my home. It's in a great location!…read more The office is nicely decorated and the receptionist was friendly upon my arrival. She had me checked in right away and within a couple minutes, took me for X-rays. Next I met one of Dr John's assistants, Liz, who greeted me and prepared me for my cleaning. Dr. John came over within a few minutes, introduced himself and then performed the scaling and assessment of my teeth. In the past, a hygienist has always performed the scaling and polishing and then I'd get a quick check from the dentist. This was my first experience where the dentist actually did the work. I was impressed. After Dr. John was finished, Liz polished my teeth and then showed me back to the receptionist to check out. It was my first visit and I was in and out in about 1 hour. Great experience. Definitely plan to return and would recommend to anyone looking for a new dentist.

Started going to Rocky Hill when a dental emergency happened. THis was just after the lock downs…read morewere lifted. Have been my dentist since. We go now for cleanings and occasional crown work. My wife goes here as well and had a implant completed by Rocky Hill. Their staff are very professional, friendly, and put you at easy. We feel we received quality care and have no complaints what so ever.

Appointment times start promptly without having to wait forever in the lobby. The dental hygiene…read morestaff are great and very thorough. I like the fact that the dentists rotate from appointment to appointment. This not only saves time (to get the one that is available), but I also get slightly different viewpoint from their "fresh" look. In fact, one time they caught a benign tumor on the back of my uvula.

Excellent dentists in this practice. Dr Kizer is outstanding; I've been a patient for many years…read more and have complete confidence in my dental care there.