I HIGHLY recommend the Center for Health & Cancer Prevention. I went there a week ago for my 1st…read moreColonoscopy and was completely blown away by how caring and great the care staff team was. I loved that I was in and out in an hour - I arrvied and they got me started. Every part of the Care team introduced themselves, told me what they would be doing and asked if I had any questions. It truly was a great experience. I also liked that I did not have to go to the hospital to get this done - it was right in their office which was easy. I also appreciate not having to drink all that crap I had heard about - I appreciated the pills making the prep more pleasant as well. Dr Jaklic was wonderful and put me at ease. I was very happy w/ her as my doctor.

What a great experience!! I got the best drugs and I got the magic fingers of a goddess. The mood…read morelighting was perfect and I love the Barry White sound track, it was a magical setting. I don't remember everything but I think we all had a great time and after waking up and enjoying the warm feeling of much needed companionship.

Can we all agree that cancer sucks and no one wants to be in this office? Considering that, our…read moreexperience with VOA has been solid. Yes, appointments sometimes take a long time and you might be left waiting. However, we have had providers skip their lunch to see my husband last minute. We've also had appointments that were tough or that we had a lot of questions or needs and they went longer than scheduled. I'm sure those appointments kept other patients waiting. We don't mind waiting now that he's at the tail end of treatment because we know the doctor is probably in a room with someone having one of the hard days we had several months ago. As much as we ask the doctors to plan well, we recognize that oncology care is volatile and we also try to plan our time for delays. It's also helpful to have notes and records of care from other offices (surgeons, hospitals, radiology) that may not be in the VOA computer system or haven't been transferred and shared yet. Dr. Watson has been knowledgeable and, while not wasting time, willing to answer our questions and have discussions about treatment. Christine was a Godsend for comfort care during treatment and Jade is a bright spot of every appointment. Tracey and the other infusion nurses were kind, helpful and a great resource for questions between doctor visits. We have also been to the Care Clinic multiple times which is a great resource for non-emergent complications and issues between visits--much more pleasant than Patient First and more specialized in care for oncology patients. When our insurance denied my husband immunotherapy, I reached out to the drug company directly. They were willing to donate the medication but VOA had to fill out a bunch of paperwork and jump through hoops for us--which they did. Every appointment didn't go smoothly, but the staff did their jobs. They were kind. They were informative. They got answers if they didn't know them. And considering how many exceptions or surprise issues they must deal with on a daily basis, I think they run the office well. Remember that they are your partner in care, not your main care taker. You or a family member, friend, etc. must communicate and advocate for yourself. But if you do, I've found this team of medical professionals to be excellent. - From a Head and Neck Patient Spouse who dealt with major surgery, hospital stays, ER visits, chemotherapy, immunotherapy and multiple complications

You are treated with care and respect. Sometimes the wait can be long when it's very busy…read more Love my Doctor.

I went to Brock Cancer Center for walk in, routine x-rays my PCP ordered at my annual appointment…read more This place is wonderful. It's a beautiful building with smiling faces to greet you! X-rays were quick and easy. Staff was friendly and knowledgeable. After my x-rays, I walked around inside and outside to explore the campus. They have a gift shop, a sandwich shop and shops for specialized cancer care. Outside they have a beautiful garden area for sitting, eating or just relaxing. It is located behind the building across from the parking garage. It's very nice, a must see! I will return here for future testing and such. It is a wonderful facility.

My latest visit to Brock Cancer Center was for routines bloodwork. Normally I have Bloodwork done…read moreat Sentara Leigh. When we parked at Leigh it was obvious that something was wrong. There were a large number of First Atlantic Restoration vans parked in close proximity to the entrance. Allowed to go through security screening I was surprised to be turned away and sent to Brock Cancer Center, Turning into Brock Center from Kempsville Road I discovered a convenient side entrance with much closer parking than entering through the beautiful front lobby. The side entrance opened to the hall that has the entrance to Outpatient Check in, which included Bloodwork, Imaging & the Breast Center. There I learned that the problems at Leigh were caused by water pipe breaks. Many of the Leigh employees had been sent to Brock to handle the patients being sent there. I've been a fan of the Brock Imaging Center for some time. Since fewer people realize there's an Imaging Center there, appointments are more readily available. I've had MRI's, Catscans and Bone Density Scans done at Brock. The equipment is state of the art and the employees are friendly. I'll continue to have my Imaging done at Brock with an added benefit of having discovered the more convenient Kempsville side entrance.

I pray you never need an oncologist, but if you do, VOA is where you need to go. I trust them with…read moremy life. I am certain that their care helped to save my life and return to me my quality of life. Dr. Scott Kruger, Lynn Kelly and their associates listen and care. The office staff is wonderful and when you go there, you can feel the warmth. You are not invisible. You are not just a number. You are not just a pay check. Dr. Kruger is not only exceptionally intelligent but he is incredibly knowledgeable. I was blessed because I found them, and you will be blessed too.

This is for Dr. Chang and Kim Austin Heath Nurse Practitioner…read moreAbsolutely wonderful. I haven't felt better my entire life. Labwork shows EXACTLY what I need to keep me tip top. My result have been better for a life long issue I've been managing. Thank you!

I would not recommend Dr. Janson to anyone. I trusted Dr. Janson with my gastroenterological care…read morefor a few years but have recently switched to a different doctor. This is because he has missed cancer twice, the second time being this past summer. The first time he missed my thyroid cancer. He kept telling me that I had "pretty bad" acid reflux and that's why my face, throat, and neck was hurting. I was prescribed every antacid medication available but the symptoms kept getting worse. His nurse finally suggested that I see an ear, nose, and throat specialist. I took her advice and finally I had resolution to my problem. I kept seeing Dr. Janson because I gave him the benefit of the doubt. However, this past June, I went to see him because I had stomach pain and my abdominal girth was increasing rapidly. His diagnosis after an upper endoscopy was delayed gastric emptying, which he had diagnosed a few years ago. Again, he prescribed medication and sent me on my way. After a visit to the ER a couple of weeks after seeing him, for stomach pain and not being able to breathe, I was diagnosed with a stomach mass. It turns out I had a 9-1/2 lb tumor. The mass was removed in July. I know am under the care of an oncologist. I trusted Dr. Janson to thoroughly investigate my gastrointestinal symptoms, instead he missed these two life-threatening conditions. I feel that he rushed to get me out of his office (and on to the next patient) and prescribed medications without taking the time to investigate and get to the real problems. I do have to say, however, that his staff is great, from the receptionist and appointment scheduler to most of the nurses.

Everyone here is very friendly. My appointment was at 1:30 and I definitely had to wait a while to…read moreget in, but it seems to be the norm for most doctors offices lately. Easy to find. Easy access.

My son is a patient here I know he is pleased with his doctor but they recently prescribed a…read moremedicine which he's having an interaction with but I have had this problem myself because I've been a patient for 10 years you absolutely cannot get through at all to either of their offices.. when you call you get three or four options the nurse's line nobody ever calls you back I've been down this road for 2 years they don't respond they don't call back you cannot get through to anyone.. I've been trying for over 2 hours to figure out how to leave a message for the doctor in reference to my son who is schizophrenic and cannot leave his own if you go through their portal it doesn't leave let you leave a message it says you can't leave a message without a subject but it will not let you enter a subject if you call like I say you can't get through to anyone the nurse is line doesn't respond leaving a message you can't get through I finally got somebody on the phone who was going to connect me to another extension who just disconnected me so I guess I should just tell him to come off this medication even though he's supposed to be on it because he can't keep experiencing the side effects so that's what I'm going to have to do Just trying to get through to somebody for Caitlin Hale

Dr. Shabazz is a wonderful doctor who takes ample time to listen to your concerns and also just…read morepart of your daily personal life. It is a small office, but he always has open availability for appointments (at least in my case he does). The only negative I will mention is that on one occasion I did not see him, but the nurse practitioner who was short in conversation, did not have the nicest personality and rushed the appointment. The nurses in the infusion center and lab center are equally as nice. The window sills of the infusion center are lined with fun movable sun flowers given to the nurses by prior patients, it definitely brings some cheer to a normally drab space. Overall this is a wonderful facility.

I simply cannot thank Dr, Enderson AND his staff for all they did for me. For 3 years I have…read moreintermittent right upper abdominal pain shoot to my back and up my middle chest. My internist of 9 years, my GI doc, my Pulmonologist, my oncologist...ALL of them told me it was related to a surgery of 8 years ago and kept recommending physical therapy. Finally in desperation I went to Dr. Enderson expecting the same response. Instead he listened to me, knew exactly what it was and scheduled immediately to have my removed. I am now 1 week post-op, I feel fantastic and I can never thank him enough for his care. THIS IS A TRULY FINE DOCTOR. THANK YOU DR. ENDERSON!!!!!!!!

Very rude at the front desk. My husband and I showed up 15 mins late and brittney said she would…read morewould have to ask the doctor. Then we waited at the front desk for another 15 mins standing at the check in for her to tell my husband it's ok. The other two ladies just ignored us. Until I ask do u know where she went? They said she had to ok it with the doctor. Update! We revisited Went the urology of virginia 6 months later and the front desk personnel were better at greeting patients. Most patients that come in have major health problems and need extra special attention. The lobby needs to feel more comfortable. The tv that is on talks about problems a patient might be experiencing. Why not put something else on tv such as hgtv or a cooking channel to get things away from the patients mind. Lack of up to date magazines and uncomfortable chairs dont help either. The check in computer pads are efficient but are overwhelming to older patients who dont how to use an iPad and still have a flip phones so how can you expect them to use this device. I understand it cuts down on the paperwork but no one ever asks would you like us to help you this first time. Maybe after that they'll get the hang of it. I've seen a couple get into an arguement over how slow he was going to answer the questions.

DO NOT BE FOOLED! Bigger is NOT better! This place does not hold the monopoly on urology care! Go…read moreelsewhere! They DO NOT care about their patients. They FAIL to communicate and FAIL to care for their patients. I left several messages in MyChart which were never responded to.