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Virginia Beach, VA

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Chesapeake Bay ENT

4.0 (4 reviews)
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Ask the Community - Chesapeake Bay ENT

Princess Anne ENT & Allergy

Princess Anne ENT & Allergy

1.7(6 reviews)
2.3 mi

While my husband likes Dr Berry the rest of the staff is less than likable. My husband tried to pay…read morethe copay before leaving and was told he could not. We got the bill and they only take checks! No website payment options. I called the number on the statement and was told they don't take payments over the phone. So only checks! I haven't written a check in ten years at least. We don't even have checks. No mention of any of this was made when the appointment was made. I've tried calling for days, several times a day and the number doesn't work. I just get the verizon message that the call can't be completed as dialed. Well I dialed it exactly as it was listed on their lame website. They don't have email, no one answers when you post on their facebook page. I don't recommend going to this practice at all.

This office is trash!…read more I have been a patient of Dr. Berry's for years. He is great. His staff however have proven themselves to be utterly incompetent at every turn. I went in to have ear molds created for custom ear plugs. About a month passes and I receive the molds. They don't fit AT ALL and I got water in my ears. I have 2 perforated ear drums so that is not a minor thing. It can lead to terribly painful ear infections. I went back in and returned the ear plugs and got another mold made. A few weeks pass and AGAIN they were wrong. Only the left ear fit and the right did not. I then went in a THIRD time and got just the right ear mold redone. Then guess what...IT DIDN'T FIT! They then had the audacity to try and charge me an additional 90 dollars because of costs they accrued having to send the molds back several times. I told them that they wouldn't be getting a dime from me. They then told me that once the final plugs came in they would contact me. A month later I never heard from them. I called. No answer. Left voicemails. No callback. This went on for 3 MORE MONTHS! Then I get the plugs back and they don't f*&%ing fit!!! I said screw it and went back to using my old worn out ones. I have no doubts about Dr. Berry's abilities as a physician. He is top notch. His staff however are incompetent, ineffectual and need to find another line of work. I will NOT be going back to this practice.

Chesapeake Bay ENT - allergist - Updated October 2026

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