I HIGHLY recommend the Center for Health & Cancer Prevention. I went there a week ago for my 1st…read moreColonoscopy and was completely blown away by how caring and great the care staff team was. I loved that I was in and out in an hour - I arrvied and they got me started. Every part of the Care team introduced themselves, told me what they would be doing and asked if I had any questions. It truly was a great experience. I also liked that I did not have to go to the hospital to get this done - it was right in their office which was easy. I also appreciate not having to drink all that crap I had heard about - I appreciated the pills making the prep more pleasant as well. Dr Jaklic was wonderful and put me at ease. I was very happy w/ her as my doctor.

What a great experience!! I got the best drugs and I got the magic fingers of a goddess. The mood…read morelighting was perfect and I love the Barry White sound track, it was a magical setting. I don't remember everything but I think we all had a great time and after waking up and enjoying the warm feeling of much needed companionship.

This review is for Radiation Oncology at VOA…read more My first appointment here was with the amazing Dr. Heather Jones. She spent so much time explaining everything in great detail. My treatment began quickly and the entire radiation team was wonderful for the duration of my visits. The facility is clean, comfortable and they run the treatments as timely as possible.

Doctors are GREAT! Customer service is terrible when calling. Billing depart is the worse. They…read moredon't want to provide actual bills. They say they are mailing statements and they never deliver. Emails don't work. Would be nice to have a portal to view the bills you are paying.

My latest visit to Brock Cancer Center was for routines bloodwork. Normally I have Bloodwork done…read moreat Sentara Leigh. When we parked at Leigh it was obvious that something was wrong. There were a large number of First Atlantic Restoration vans parked in close proximity to the entrance. Allowed to go through security screening I was surprised to be turned away and sent to Brock Cancer Center, Turning into Brock Center from Kempsville Road I discovered a convenient side entrance with much closer parking than entering through the beautiful front lobby. The side entrance opened to the hall that has the entrance to Outpatient Check in, which included Bloodwork, Imaging & the Breast Center. There I learned that the problems at Leigh were caused by water pipe breaks. Many of the Leigh employees had been sent to Brock to handle the patients being sent there. I've been a fan of the Brock Imaging Center for some time. Since fewer people realize there's an Imaging Center there, appointments are more readily available. I've had MRI's, Catscans and Bone Density Scans done at Brock. The equipment is state of the art and the employees are friendly. I'll continue to have my Imaging done at Brock with an added benefit of having discovered the more convenient Kempsville side entrance.

A beautiful facility for cancer treatment. Parking is ample and it has a small area up front for…read morecurb side drop off with numerous wheelchairs directly inside for those who need assistance. As you enter the building you will be greeted with a gentle and friendly smile by someone at the front desk. The Brock Center also has a cafe in the first floor with smoothies, sandwiches, etc.

I pray you never need an oncologist, but if you do, VOA is where you need to go. I trust them with…read moremy life. I am certain that their care helped to save my life and return to me my quality of life. Dr. Scott Kruger, Lynn Kelly and their associates listen and care. The office staff is wonderful and when you go there, you can feel the warmth. You are not invisible. You are not just a number. You are not just a pay check. Dr. Kruger is not only exceptionally intelligent but he is incredibly knowledgeable. I was blessed because I found them, and you will be blessed too.

This is for Dr. Chang and Kim Austin Heath Nurse Practitioner…read moreAbsolutely wonderful. I haven't felt better my entire life. Labwork shows EXACTLY what I need to keep me tip top. My result have been better for a life long issue I've been managing. Thank you!

I would not recommend Dr. Janson to anyone. I trusted Dr. Janson with my gastroenterological care…read morefor a few years but have recently switched to a different doctor. This is because he has missed cancer twice, the second time being this past summer. The first time he missed my thyroid cancer. He kept telling me that I had "pretty bad" acid reflux and that's why my face, throat, and neck was hurting. I was prescribed every antacid medication available but the symptoms kept getting worse. His nurse finally suggested that I see an ear, nose, and throat specialist. I took her advice and finally I had resolution to my problem. I kept seeing Dr. Janson because I gave him the benefit of the doubt. However, this past June, I went to see him because I had stomach pain and my abdominal girth was increasing rapidly. His diagnosis after an upper endoscopy was delayed gastric emptying, which he had diagnosed a few years ago. Again, he prescribed medication and sent me on my way. After a visit to the ER a couple of weeks after seeing him, for stomach pain and not being able to breathe, I was diagnosed with a stomach mass. It turns out I had a 9-1/2 lb tumor. The mass was removed in July. I know am under the care of an oncologist. I trusted Dr. Janson to thoroughly investigate my gastrointestinal symptoms, instead he missed these two life-threatening conditions. I feel that he rushed to get me out of his office (and on to the next patient) and prescribed medications without taking the time to investigate and get to the real problems. I do have to say, however, that his staff is great, from the receptionist and appointment scheduler to most of the nurses.

First time visit and got to witness Ms Amber Harris being extremely rude to a patient that was…read moreupset. Instead of taking her to talk in the back, she starting yelling at her in the waiting area in front of all the other patients. Then I caught her in the back hall saying"Not my problem" with another associate. I told her she was mean to her, then she started on me!!!! Told Michelle manager if that attitude doesn't come from the top she needs to be fired. One bad apple!!!!!

Dr. Gamsey, I am…read morewriting you to make you aware of a situation in your offices that greatly impacted my care, causing an extremely stressful situation and an unnecessary delay in my care plan. You performed an upper endoscopy on 12/2/2024. Immediately afterward, you let me know that you were certain you were looking at a malignant stricture. The biopsy results confirmed that. What followed was an absolute nightmare from the perspective of someone who was just told they have cancer. I set up appointments with a thoracic surgeon, Dr. Reza, on 12/19 and oncologist Dr. Naga on 12/20. I was supposed to have a CT scan scheduled by your office prior to those appointments. An appointment was scheduled for me at Chesapeake Regional on 12/11/24. I drank the barium (which was extremely difficult due to the blockage), and showed up for the procedure, only to be told it had not been approved by insurance. The hospital said your office did not provide the clinicals to United Health Care. When I called your office, they said that was the hospital's job. The hospital said it was your office's job. Your nurse in Chesapeake got involved. She told me the person doing the insurance claim in the Virginia Beach office did not submit the information and that now she was stuck cleaning up the mess in so many words. My wife and I both went back and forth trying to get your office to do what was necessary to address UNC's request for information. Meanwhile, my appointments with the surgeon and oncologists were coming up and I still had no CT. I came to your office to try and talk with someone in person. I was upset and rightly so. I was told my your staff that I had an attitude. At that point I was in tears, telling them I didn't have an attitude, I was scared. I was told to take my order and go take care of getting the test myself. I had an appointment with my Primary Care, Dr. Reniva and told him what was happening. He immediately put in an order for a CT and talked with UNC. He had everything approved as STAT and I was able to get the CT on 12/18, the day before my surgical consult. This entire time I was trying everything I could to get the test scheduled, including trying to pay for it myself. I was absolutely beside myself. I was diagnosed with stage 4 esophageal cancer. It has spread to my liver, spine, ribs, shoulder and many lymph nodes. I went to Duke Cancer Center this week and Dr. Mettu noticed the gap between the endoscopy and the CT. I told her what happened. I realize the gap in time wouldn't have changed the outcome, but this situation should have never happened. Your office also needs some training on how to handle emotional and upset patients. They also need to take accountability and follow-through to do anything they can do to provide the BEST care for your patients. I have no issue with you Dr. Gamsey, you were great. But please take this to your staff and let them know this was unacceptable and make sure they understand that taking ownership, regardless of who's error it was, and taking care of the patient is the top priority. I am still stunned that your staff in Chesapeake told me to take my orders and good luck getting my scan. It's unbelievable. To tell a patient who just found out they have cancer that they have an attitude? That is shameful. I don't expect a response, but I would truly love to hear that you have addressed this situation with your staff in both offices. Respectfully, Tim Mayfield

Dr. Shabazz is a wonderful doctor who takes ample time to listen to your concerns and also just…read morepart of your daily personal life. It is a small office, but he always has open availability for appointments (at least in my case he does). The only negative I will mention is that on one occasion I did not see him, but the nurse practitioner who was short in conversation, did not have the nicest personality and rushed the appointment. The nurses in the infusion center and lab center are equally as nice. The window sills of the infusion center are lined with fun movable sun flowers given to the nurses by prior patients, it definitely brings some cheer to a normally drab space. Overall this is a wonderful facility.

I simply cannot thank Dr, Enderson AND his staff for all they did for me. For 3 years I have…read moreintermittent right upper abdominal pain shoot to my back and up my middle chest. My internist of 9 years, my GI doc, my Pulmonologist, my oncologist...ALL of them told me it was related to a surgery of 8 years ago and kept recommending physical therapy. Finally in desperation I went to Dr. Enderson expecting the same response. Instead he listened to me, knew exactly what it was and scheduled immediately to have my removed. I am now 1 week post-op, I feel fantastic and I can never thank him enough for his care. THIS IS A TRULY FINE DOCTOR. THANK YOU DR. ENDERSON!!!!!!!!

I received a voice message informing me that my appointment needed to be rescheduled. Rescheduling…read morecan only be done via a voice conversation. I dialed the phone number as instructed. I waited for 60 minutes .... and no one picked up. This has happened several times before. On at least 3 previous occasions I drove to the office complex to speak with a human. By the way, Urology of Virginia now uses BonSecours MyChart which shows that my original appointment is still confirmed ... 10 hours after I was notified that it had to be rescheduled. I have be pleased with the healthcare, but the administrative process is poor. Fortunately, my health is such that I have visited only annually.

Prostate: Biopsy, no results. PSA still changing so 2nd biopsy and no reuslts. MRI report on…read moremychart show significant cancer. Dr. won't return my calls while I am easily discussing with doctors from Duke, New Orleans and NY. Finally get the call and new biopsy will take 2 months. I had it done at VCU in 2 weeks and surgery in NY less than a month later. I can contact Sloan Kettering and get a response in a few hours. Urology of Virginia wouldn't call me regarding my cancer diagnosis without me demanding a call within 5 days. Only game in Hampton Roads, once you get a bad diagnosis find a new destination.