!!!Telling the Truth keep's removing my post so people don't see act a certain way trying to hide it, just took advantage of everything I did literally. I Set up there Ottawa location for the company Toronto management very Toxic they give opportunity based off Prejudice personal views first not professional, they talk trash about staff/customer base, other religions, staff members wife's cause of their views no basic respect or gratitude for the business they get, zero safety standard banged my foot there saying don't do "incident reports" they operate a lift u need a license for not having one, will belittle you an take advantage of everything you do giving opportunity or training to people based off prejudice views first and they end up leaving the company its unprofessional joke, just taking advantage of the government kick back on wages by hiring certain people and screwing everyone else. Worked at there Ottawa location for 3 years took over there sales floor changed 90% of it setting up there store for the company, covered an fixed everything all pricing/items not in the system, merchandising issues made that store function for the longest time. Was kept on the side the whole time even when they did the initial change of chemicals I was already doing everything at that point an the Toronto management did the walk with the manager and a buddy of the company who was hired for only a few weeks to help them out, I was working that day ended taking over a day later having to call Toronto management cause the manager told me to call them after that I did the rest of the store pretty much doing everything covering the whole floor, a lot of customer service and all the trucks I unloaded Ambient/freezer even transfers or store maintenance you name it I covered and fixed it all. Having to bud in all the time to help them out for the store to function, I had ask for all my raises and promotion they gave me floor supervisor and found out somebody already had it who knew the owner. I worked 2x to 3x harder compared to everyone else to get that position it was fake found out they would make fun of fact he had that position probably me too when they gave it to me. The floor supervisor position got no training or opportunity in the company got to a point where I called Toronto management to see if I had a actually future in the company, was intentionally verbally attacked with the most ignorant distain and disrespect you could imagine, mocking my position bringing up how that staff member already had the position and it meant nothing just trying to trigger me so he could fire me knowing they brought in others and could take advantage of everything I did instead of getting me involved like I earned and having me there a fair amount of time a week 6/7 days so I could do things properly not being on overdrive for them all the time too keep the store going and being takin advantage of. Immediately after that Toronto management put staff in departments to push me out brought in staff from Toronto also, when he brought in the first one they walked in an I was walking out to do something he starred me down with the most pathetic look you could imagine like you're screwed looking at a angle so the new staff couldn't see, even after all that I still finished the rest of the theme/setups I had planned and helped the new Manager fix all the main inventory problems that were in the system he was forced into the situation I don't blame him. Made multiple HR complaints all got ignore they just condone what the management does and protects them, no safety standard either company is very bias there's no earning you way. read more

I shopped a lot of items. A helper asked for money to load my items. He spoke in hindi. I complaint to the company and they are very slow in helping me. I am never coming back here. read more

Terrible line up. I don't like this place. It gives me a bad impression. I asked for help to load items in my car and the cashier said that I am man and can't get anyone at the moment. I pay a lot of money for a lot of items and they say they cannot send a helper to the car to load my items. I don't recommend this place to anyone. I don't like the supervisor not giving me anyone to load my items in the car. She needs to be fired. The manager Muhammed isn't a good manager. read more

Imagine a Costco that dedicate to food and food only... That's what Chef's Depot is about. I dropped by during their soft opening (Grand Opening October 7) and as expected a lot of the shelves were empty. There are though some nonperishable good and frozen food available for purchase. This place is huge and Seafood department looks really promising. There is also a sit down eat in area, serving $2 breakfast and $3 lunch?! And Sakana-Ya, a Japanese Seafood and Fish Market that used to be in J-Town also relocated inside Chef's Depot. Sashimi anyone? The downside is most items are by bulk and membership of $25/year for the shopping privileges. But now they are offering a free first year trial membership. I will be back again and check out what they have.. maybe some foie gras? Never know I might get inspired and cook more! read more

See all

They usually have good seasonal deals, if you can afford the price and space to buy everything in bulk! The place is always well kept, with many staff members around and ready to help. You need an account registered, and you simply give your phone number at checkout to retrieve your account, no cards are required. read more

Free membership, and easy to sign up. It's like Costco Business, so everything is bulk!! Pretty like their sashimi. But I can do better job on slicing the sashimi than their staff. I bought most of my kitchen stuff here, like cake pan, flour scoop, etc. I can find some rare grocery here, like active yeast for bread making. During Christmas, I usually bake my Christmas gift and I can find most of the ingredient in here (of course, in bulk). read more

Lots of kinds of products, but quality is just ok. You can't find high quality of commercial products here, but basic products price win.

I am not in the food industry and have no idea the wholesale pricing of the supplies and food. Therefore, I cannot comment from the perspective of someone who is in the trade. I am reviewing from a retail customer's perspective. The store is an eye opener to me as to the raw materials a restaurant uses. I didn't know Italian wedding soup comes in powder format, in bulk no less. The second a-ha moment to me is that the wholesale prices of the non-meat groceries are not much lower than the retail prices, when retail grocers put them on sale. I wonder if grocery stores sell things at cost sometimes to attract traffics. 99% of the products are sold in serious bulk size, such as curry powder by pound, frozen turkey thighs in 9 kg box. Unless your family is very big, I can't see you buying for personal use here. There are some items sold in retail packages, such as bread, La Rocco cake, etc. They are not much cheaper than retail, but they look very fresh. The frozen meat in box is a deal. If you have a larger freezer in your fridge, I can definitely imagine going through 10 lbs of chicken breast in a few months. We didn't shop at the cafe, but I noticed that there was a decent eating area in the cafe. read more

The previous review was quite helpful, though lunch is not $3 as quoted, but $3.99 and up. Tried the $2 waffles breakfast and it was quite tiny in portion. Also ordered a cappuccino, which was decent, and the Udon Noodle Soup for $3.99 was pretty authentic. Chewy udon noodles with a proper broth. For that price though, it would've been better if there were some toppings in the soup. Was told by staff that their sliders are pretty good. One for $1.50, and there's a deal if you get 3 of them. Will give that a try next time~! Rest of the store is still being stocked, so it's still a bit sparse. Selection of meats and seafood was great. Just need to work on the other areas. Free 1-year trial membership still in effect, but forgot to ask when they were ending the promotion. Not sure if others will like this, but there were a lot of staff around that approached customers to suggest and introduce new food items. Looking forward to when they're fully stocked. read more

The person working customer service should be well versed in English. It causes a major communication issue and makes people think the business is incompetent. Also if a customer calls to ask for a price tell me what the price is. Its a simple question. read more

Excellent selection of all manner of fresh, frozen, and dry goods. Beats Costco hands down. Great place to buy your sushi grade fish. Helpful staff and lots of parking. read more

The worst thing is, the Japanese sashimi place Sakanaya is gone. That was my main reason for going there as they were so so good. There are way too many things that they sell are from China and I don't trust products from that country. They are famous for using toxins and fake ingredients to make food products. read more

Price is competitive but not really a steal but the reason why the store is almost always not patronized and getting rave reviews is awful customer service. In fact, it does not exist at all. There is definitely no returns policy even if it is not the customer's fault i.e. missing count, etc. Buyer's beware or caveat emptor is the best advice you ever get. read more

I came on Jan 22 to purchase a Fox Run Brands Multi Blade Scissors. When I purchased the item I asked the teller if the scissors don't work can I return it. He said yes, in re-sellable condition. I tried the scissors and it did not work as promised. I came in on Jan 29 to return the item and get a refund or I would have accepted a store credit. But the manager Mohammed Nawaz was extremely rude. He said that he will not accept it back and that he will not give me anything. He said this is not Walmart. He told me to find the teller who sold me the item. I searched the store and found him. I took him to Mohammad and he agreed that he told me that I can return the item opened in re-sellable conditon. Still Mohammed refused to give my money back. I told him that he will lose me as a customer cause I will cancel my membership. I own a business and buy many times from you guys. He said it does not matter if I cancel. He will not give me a refund. You have a chance to get my business back. Please get back to me and deal with this silly situation that only costs $12 to me but you will lose hundreds. read more

I shop at Chef's Depot in Markham, Ontario on a regular basis. I find their products reasonably priced and for the most part am happy with the quality of their products. On a recent visit to the warehouse, my wife and I purchased two packages of Spitz sunflower seeds at a cost of $1.79 per bag. After a couple weeks I had consumed approximately twenty seeds from one of the bags. While watching the television news, my wife learned that there was a recall of some packages of Spitz sunflower seeds because the seeds had been contaminated by bacteria (Listeria). The seeds that we had purchased were not part of the batch on which the recall had been placed. Nevertheless, I wished not to consume any of the seeds and returned to Chef's Depot where I explained my concerns to a representative of head office who was working the customer service desk that day. His initial response after checking his computer was that the packages that I was returning were one week beyond the designated return date and that he could do nothing for me. When I pointed out to him that the price of the product was only $1.79 per bag, it would be a nice gesture for customer satisfaction and a wise business decision to offer me a return of the purchase price. He reconsidered and offered me a store credit which I indicated would be acceptable. He then provided me with a store credit only for the one unopened bad of seeds. After reminding him that at issue was the grand total of $1.79, he dismissed me and maintained that he was unable to include in the store credit the cost of the opened bag of seeds. My wife and i needed to purchase some perishable goods from Chef's Depot but would have to return a little later as we had to make a stop at another store and wished not to leave the perishable products in a hot car. We returned to Chef's Depot shortly after visiting the other store. While my wife selected the additional products that we wanted, I spoke again with the same representative and urged him to reconsider. I attempted to demonstrate to him that I showed consideration for the store by sharing with him a story of a previous visit. I noticed mice droppings on bags of rice which were stored on the floor in the warehouse. Not wishing to create difficulties for the store by reporting this sighting to the Ministry of Health (perhaps this was negligence on my part), I informed the warehouse staff of the problem so that they could address the problem themselves. The representative did not appreciate my gesture but took a personal call on his cell phone and "blew me off" with his parting comment, "It's a food product." (meaning the package was opened and couldn't be resold). Questions - Is this employee representative of all Chef Depot staff in positions of responsibility and does he not feel the reputation of the store is worth more than $1.79? (I purposely have not named him to spare him embarrassment. I also wonder if anyone at head office will follow up on this posting.) read more

very nice place, cheaper food then in Costco, more quality meat, and fish, i'll say everything, i offering to any one to try salmon and tuna, read more