Desperate situation with big Himalayan kitty, Katrina was so consoling and caring. Thoroughly…read moreexplained the beginning, middle and end for the next steps. Many thanks, bett

Incompetent. Mixed up labels on meds. Demands sedation to…read moreeven see my dog because the vet (esp Dr Paul) is terrified of him and doesn't know how to handle a large dog. Mixing labels for medications can be fatal. Literally ANYWHERE but here is better. 0/10

Best vet , staff are fantastic.....he treated my Malakei (Husky) with such respect and dignity…read more when it was time to leave this world , Malakei could not walk and he had peed all over himself on the way to the vets , the Doctor came out and very gently pick him up in his arms and carried him inside, we said our goodbyes and he left this world peacefully , the Vet and staff are very considerate of your emotions and feelings of losing a beloved pet. I would highly recommend Stone Church Animal Clinic, Thank you for all your caring and respect .

The vet is very compassionate and loving with the animals. He gives you options when available. And…read morestaff is really good. Pleasant experience.

My morkie Sonya and I have been coming here for about 4 years. We are extremely happy with the…read morelevel of service that Drs Mike and Claudia, and their staff provide. Today he completed all of our travel paperwork only to discover I had brought in the wrong form. He happily and promptly corrected MY mistake. He is always thorough and caring to Sonya even though she is less than thrilled to be there. He is very big on ensuring his clients have all the information they need to make informed decisions about their pets health. We never feel rushed or pressured to make decisions. I highly recommend this practice to people who love their pets.

If there were 10 stars I would rate them with those....5 stars is not enough in my humble opinion…read more If you live in the Hamilton, ON area I would highly recommend that you consider bringing your pet here to this VET for care that is way beyond your expectations. This group of VETS work out of conviction not convenience. They make a proper diagnosis and send you home with the knowledge you need and if necessary the correct medications to heal your pet not drain your pockets with endless visits. I am so grateful to have found such a clinic to care for our young dog. The clinic has a staff that goes over and above to accommodate you and your schedule, never have I had to wait for an appointment. Thank you all for what you do Gagemount Animal Hospital, Drs. Keir and Milliken and thank you to all your wonderful staff.

We started coming to Blue Cross Animal Hospital with our BMD puppy. We had first taken him to…read moreanother clinic where the veterinarian never even spoke with you. We were new puppy parents and dealing with recurrent eye infections, a skin condition and a possible diagnosis of entropion without ANY actual conversation with the vet. We had SO many questions about food, treatments, vaccinations; and literally we would get a print off of something from the internet with a "let us know if you want to do these optional vaccinations". The BEST thing we did was take our puppy to Blue Cross. The vet is on the phone with you while they are examining your pet (because of covid). They answered every last question we had and thoroughly explained the optional vaccinations and discussed why (based on lifestyle) some may be worth considering. We have had a different vet each time we have had to bring Hagrid in, but they are all amazing. We couldn't be happier with the care he receives here. They are obviously extremely knowledgeable and caring. Highly recommend.

Such a great place . I feel like Polly ,my Sweet bulldog is…read moregenuinely cared for when we go . Very professional and kind .

Don't bother calling for any advice whatsoever, asked a simple question. Have to book appointment…read morejust to ask it. Fucking garbage clinic take your cat somewhere else.

Creepy cut her paw and since it is a little wait time get an appointment due to Covid-19 Dr. Emily…read more at The Cat Clinic looked at Creepys wound pics and gave her an antibiotic to help her until she can be seen. Where do you see caring service like this,I am so pleased with this business and the way beyond services they offer .... Bravo folks

The staff and the techs here are awesome!...Clearly animal lovers! The vets, however, are…read moreambiguous fakes focussed on money only. We are starting a law suit for what they did to a 3 day old kitten. They take advantage of grieving pet owners to a point just short of illegal but way past unethical. All profit based. If your pet is in distress, I implore you to seek medical help elsewhere. I actually spoke with a former employee about it and she was sorry that I didn't contact her earlier. Sad that these businesses exist. I have to put a one star rating but I wish there was a zero Katie N. nailed it Apathetic. Incidentally, my name is listed as David H from San Francisco (not sure why) but I am on the Hamilton Mountain. Any further details you can inquire at hiraid@yahoo.com

My cat got extremely unwell in a short period of time. I knew things did not look good so I called…read moreBeattie Animal Hospital on April 5th. They told me there was nothing they could do for her and I had to make the decision to either let her suffer or human euthanasia. I chose to let her go and while I held my Cleo in my arms wrapped in a warm blanket, I spoke with her and told her what a good kitty she was and that her little brother would help me through. The Doctor came in and gave her the medication while I spoke gently in her ear that I loved her and she quickly passed, peacefully and no longer in pain. That was the last thing Beattie Animal Hospital ever did for me or her. I had no money at the time and could not opt for a private cremation, so they did a mass cremation but told me they would send me a clipping of her fur and a copy of her paw print. I was devastated. I went to the mailbox every day waiting for the package and nothing came. I called yesterday and found out that they not only don't send them out, but that they have lost her package. I now have nothing to have of her and I was so distraught that I went in and they gave me a refund for her care but made me sign a paper saying I would not be going to the media or reporting it. I was mentally unstable and signed it because I didn't know what to do. I am now in contact with a lawyer and am going over there right now to return their money as the memory or my girl can't be bought off for a measly $300.00. I would not trust any of their staff to look after a goldfish.

Thank you so much to this Vet Clinic for making one of the most difficult decisions pet owners have…read moreto make little easier. Your compassion and understanding is very appreciated. We received your heartfelt card for the loss of our beloved Luna

Our family was treated with kindness and compassion. Considering they didn't know us, or our pet, I…read morefelt they handled the situation with professionalism and courtesy.