My grandma helped me find my first car and I was clueless to car insurance and especially what goes…read moreit to the process. Which now I know tickets accident can rack up. Before my first car, my dad let my sister and I share a car so we could drive to School and he had State Farm. I know State Farm is one insurance company to most people but there are many State Farm agents. My dad was with someone else and told me to go to him and no one else. Well u know grandma'a they always do what they want. Especially mine. So I found the car I wanted and my grandma was with me. the dealer told me the stuff I needed to get before I can drive off with it. I wanted that car that very moment. Well my grandma made it happen with amazing help from Cindy Fletcher at State Farm. It was getting late but somehow Cindy made it happen. Especially when most people leave the office either right at 5pm or a couple minutes sooner and if there is a call most people wouldn't answer thinking it might take to long and have to leave later. This wasn't that case with her at all. I don't know if my grandma paid over the phone or what happened but the dealer came back with the keys and I signed some papers and was on my way. This might be long but it's important. I stayed with her with every car I had. Well my grandma wanted a new one and lease it because of her age and she rarely drives. So she let me have her old car, which only had about 55,000 miles and it's an older car but fully loaded. Any how, my grandma passed away last thanksgiving. It was a huge loss to me and then all of a sudden I had so much responsibility and stress and bills and a lot more and that's not including planning a funeral and there a lot of things u must do. During this I called Cindy and needed a lot of help. My car was still in my grandmas name. She gave me the title to changes it years before but I let it go not thinking this could happen. Plus the leased vehicle and now house insurance. Cindy told me to come in and we would figure it all out. When I went in I was scared and nervous and still very upset about loosing my grandma. Her receptionist was extremely kind but Cindy came out and greeted me at the door as well. I assumed the girl up front would buzz her or go and tell her I was there. Cindy coming out and greeting me was very nice. We went to her office and she had already done a lot of the work for me. Which felt good because I couldn't stop crying and was embarrassed and I thought I'd be there for hours. I do feel she went above and beyond to help me in the situation and also talked to me about my loss and it felt good to hear what she said. She helped me a lot more then she had to. So I would recommend her to everyone. She is smart and has a great memory and had contacted me to help with other things. Plus they offer more things. They offer credit cards at good rates, life insurance which is very cheap. Since my mom is ill and can't work or make money, life insurance on me would be the only way for my mom to survive. I know so any places offer it. But at the low cost and the large amount my mom would get. I couldn't pass it up. Cindy is the one that mentioned it and I was grateful, I was scared my mom would be alone and have nothing so this was needed. So a special thank u to Cindy and her assistant for everything.

Extremely helpful, patient and kind. The agents work personally with you and truly find the best…read moredeal and best option available. Screw Geico!

impossible to reach anyone there. the insurance agents do not return calls. the phone service agent…read moreis clueless and can't even locate a policy. been with them for 30+ years. i think it's time for a change!

Just needed a simple service, and the staff who greeted me was very nice. The agent who helped me,…read morenot so much. Once this employee realized I was not a member, his entire demeanor changed and he was condescending and short when answering my questions, and eventually went so far as to make a rude remark about me to another employee in my hearing.

Talking with Stephanie was like talking with a friend. Service was timely, helpful, and thorough…read more She even asked me for a recipe!

The Kidman Agency ( Meemic Insurance ) , has always treated me fairly and have always given me…read moregreat quotes and assisted me in my time of need ! Great company to have representing me .

I would definitely recommend Vibe Credit Union to my family & friends…read more They are very professional and you'll receive excellent customer service. They will do their best to assist you in getting a loan or tell you what you need to do in order to get a better interest rate.

Always excellent! I feel like a valued customer here every time. Great services and personal…read morebenefits.

This is a good location. Well staffed and the process was very easy. I am a member and I came in to…read moreget some things done. They are accommodating and efficient. If you have a plus membership you can get some passport size photos for free. This was one of the things I got done. To get an international license was $20. It's valid for a year which is nice.

The customer service is in the trash! Every time I call I am transferred to several people or…read moreplaced on hold without even told that I am being put on hold. They get all this personal information from me just to have to transfer me to someone else. Furthermore, my issues are still not addressed. They claim they will follow up and no one has done so yet.

I have had the good fortune to come across your representative Chelsea at the Farmington and Five…read moreMile location she helped me out and was patient and understanding with me. I am hearing impaired and she had to write me a extreme amounts of notes to make sure I understood. I am very thankful for her help today. Just wanted to commend her and hope Community Choice acknowledge her as an good employee. My rating is for the good service I received from Chelsea. I have had up and downs with Community Choice, but this locations is great. My normal location near my home is in Redford on Five Mile. They only have a couple of good employees I have had a good rapport with. That location is not so good anymore. I have been a member for over 20 years.

Just AWFUL customer service. Don't try calling the ONE phone number they provide for ALL branches…read more You'll be on hold for 10 minutes minimum, then you'll speak with someone for 30-40 minutes while they say, "hmmm..." and "I don't know..." before finally ending with "Maybe there's a glitch in the system so you should just keep an eye on it..." all while there's a child screaming in their background. There will also be SEVERAL minutes of TOTAL SILENCE on the phone while they just sit there, no typing, no speaking, nothing. It's absolutely terrible.

I've been a State Farm customer for a few years and being a senior and not driving in cold & snow I…read moredecided to cancel my auto policy for the winter, big mistake! Now it's costing me more but with the help of Kisha I was able to get the premium down. She took the time to explain certain options for lowering the premium. She is friendly and knowledgeable of all things State Farm. We even talked about Apple's birthday April 1, 1976 I have talked with several other agents at Amy Bordes Agency and they are all friendly. If you're looking for good, friendly service give them a call 313-562-3322 and ask for Kisha.

Great customer service, quickly assesses needs before you are able to. Always make the best…read morerecommendations that are for your best interests!! A trusted professional that always delivers!!!

On Friday Feb.20th, at 5:30 p.m. I received a call from Molly, who patiently listened to an 'old…read morelady's' questions regarding car insurance. She was methodical with me in comparing my current insurance with what Miles Tharp Allstate could offer. I'd like to say to Mr. Tharp and anyone looking for a wonderful rep., Molly is a GEM!!! Her smile came through the phone! Honest. :-) Check their agency out next time you need to compare. Sharon M Grand Rapids MI.

This agent never called after taking over my account from Bruce Lamb. Mysteriously I got a letter,…read morenever a call, that my payment didn't go through and was assessed a late fee. I closed all my policies due to the poor service. Bruce was a great agent, this agent apparently just sits back and collects money. No problem with Allstate itself, just the poor service from this agency.