Had issues with credit card from UCCU on a Friday evening. The support was lacking from UCCU…read morecustomer service. credit card kept declining for rental car including after speaking to a manager. Could have been the POS and or the rental car company clerk too. Either way, lead to frustration and wasted time. Overall my experience with UCCU has been good and personal.

Horrible CU. Withdraw your money now! Renewed my CDs early with no authorization. Very currupt.read more

Started an international money transfer here in Dec 2018. Computer glitch, and hundreds of dollars…read moreare somehow frozen -- we can't get a refund, recipient can't access cash. Check City says call Western Union to resolve. We call Western Union, they say go back to Check City. At Check City, they tell us to call Western Union ... notice a pattern? The same frustrating runaround for 2 weeks. You've lost us as customers, forever. Enjoy the investigation from the Consumer Finance Protection Bureau, the Federal Trade Commission, the Utah Department of Financial Institutions

This place it the best when you are in need of cash fast!!! Everyone has been awesome every time…read more!!! I have been a customer for a while and never had an issue.

Initially Katalina was friendly and understanding. I told her I was shopping around and she lied…read moreabout other competitors and their fees. (I found this after actually shopping around) I ended up paying off my loan and went to a competitor one day later. When I paid this loan off there was a $6 lien change fee however, because I paid off the loan the next business day she did not mail out my title to the DMV. She still charged me $6 for a lien change that was never processed. She initially said it was a documentation fee which was again another lie.I just wonder who is keeping that money? They called me today to re-open my account. When I tried to ask her about that $6 fee she got super heated and hung up the phone. Their rates are WAY HIGHER than any competitor I went too! Shop around before doing business here. I DO NOT trust these people with my financial needs!

We just got our loan yesterday so I can't vouch for loan completion and practices but I can say…read moreChelsey (sp?) Was amazing, she made us feel comfortable, she handled our application quickly, and she answered all of our questions in a knowledgeable fashion. She really made a great impression on us and we feel good about our loan. No one ever wants to get a title loan, we just moved here and money has been tight. I was dreading the whole thing but she really made the process painless. I would definitely recommend this location to other people. :)