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    Check 'n Go

    3.7 (3 reviews)
    Open 10:00 am - 6:00 pm

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (2 reviews)

    I reached out to the Frandor branch for help with my Bank of America credit card. The issue was…read morethat I had paid off my card, resulting in a positive balance. This positive balance disappeared one day, with no notifications, no record of any kind in the transaction history, nothing. I checked my balance one day in March and saw that I had a 0.00 balance -- my money was just gone. I met with Justine in April. She was very nice and promised to pass the issue to their main office. Apparently there's a policy where positive balances get dispersed to the customer after a certain period of time. A notification about that would've been nice. Justine assured me I'd receive the check soon, and we even made sure the address on file was correct. Weeks went by, and nothing. In June I met with (I think Jason?). He called the main office for me and assured me I'd receive a check soon for the missing balance. Weeks went by, and nothing. In July I got a call from Michelle, who assured me the check was on the way. We called back and forth a few times. Weeks and months went by, and still no check. Now it's September (almost October!). Does it take over 6 months to send a check? I ended up closing my account because Bank of America stole money from me, and everyone who tried to help was unable to solve the issue.

    Clearly BOA is shutting down branches....pandemic or not, this has been the only location my area…read moreopen for 1.5 years. They keep lying, saying the Okemos branch should open in the next month...its been months of them saying that. They are open minimal hours and with a minimal staff. Its ridiculous and inconvenient. ALL THE OTHER LOCAL BANKS ARE OPEN. Quick with the lies and excuses and just close down already...I'm taking my business and personal accounts to MSUFCU. My patience has run out. Beware- this is not a good bank to be with any longer!

    Check 'n Go - paydayloans - Updated May 2026

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