Hi My name is Vonda & I was considering coming with this company but Whoever is answering the…read morephones is VERY rude & Unprofessional.. I simply asked for the qualifications to start & He said No we need your Year make & model to see if your vehicle qualifies.. Then went on to tell me that He didn't want to waste his time either with a nasty attitude.. All I said is I'm just trying to see first so I won't waste anyone's time.. Soo NOOOO I DO NOT RECOMMEND YOU CHOOSE THIS COMPANY FOR ASSISTANCE

Do not get a loan with this company. Of course I needed something quick because my wife just passed…read moreaway and they said online they had an office in Santa Rosa. Well they were setting up in Santa Rosa and when I was 90% done with the process, they told me I had to go to Fairfield. Then it gets better, I find out after paying for 5 months I owe more than I borrowed. I put my car down as collateral, it was not a non-guaranteed loan. Then you find out that they will only accept a maximum amount each month in addition to the payment. Overall it's a scam and once they have you in their claws they don't let go. Go elsewhere

As a disabled vet, its hard for me to trust that people will do the right thing. The time came for…read moreme to purchase my first home. Full of questions and worry I started the long and tedious journey of trying to make a family dream come true. This is when I met Frank. He not only helped me secure a V.A. loan but got me a killer interest rate and a super great deal on my brand new home!!!! Frank had all the answers and was always willing to take my call no matter how many dumb questions I had about the process. His sincere willingness to go that extra mile really gave me that piece of mind that is so hard to come by these days. Especially when it comes to finances. The family and I will forever be in Frank's debt for making my families dream of owning a home come true!!

Frank was awesome! He was very patient with us, and took the time to answer all of our questions…read more It was our first time re-financing, so we where not familiar with the process and Frank made sure that he explained everything thoroughly. The whole process happened very quick and the closing was easy. We don't plan on re-financing again, but we would definitely got to Frank again! Would not hesitate recommending him to friends and family.

Fidelity National Title is the worst company I have ever worked with, I will…read more never work with them again. 1. They don't tell you there are different title insurance policies available. 2. Fidelity doesn't stand behind their employees for not informing you that there are different policies available. Fidelity did the title insurance on 2 property that I purchased. I didn't find out this information tell I had a problem with an encroachment and garage roof that didn't have a permit. I am now having to cover these problems myself that are over 10.000. They denied both problems... PLEASE BEWARE

We didn't have a great experience with these guys. Our escrow officer wasn't quick to return any…read morephone calls or emails. Often times we just wouldn't get a response. It was very frustrating and we won't be using Fidelity again.

Get over yourself!! This Mendicino Ave. location rocks!! We have been with Redwood Credit Union for…read more15 years. We have savings, checking, CDs, and have secured a number of auto loans, and worked with, but didn't follow through for a home equity line of credit. These agents and customer service reps are some of the best around. We have never once thought, "we should just switch to Wells Fargo or Bank of America, etc. Recently, a $390 " penalty for cashing in a CD early by a week was waived, WOW, who does that?? Redwood Credit Union, that's who. If you stay with their excellent service they will "reward you" like family. That's what Redwood Credit Union is to the Bay Area, FAMILY.

Got a letter notification that my homeowners hazard insurance had expired, is now overdue, and…read morethey'll be gaining insurance on my behalf at an unspecified, but higher, rate. To be clear, RCU cancelled the insurance. They knew they were going to cancel it, but did not give me notice beforehand or provide guidance or alternative options. Nope. Just the after-the-fact 'courtesy', AFTER it had already lapsed. Terrible business practice and RCU clearly does not care about the homeowner at all. Imagine I were not paying attention or an elderly person with limited visibility and no one to help me. Guess I would be paying whatever RCU wants! I can only imagine how many people have missed this after-the-fact notification/threat letter and, therefore how much RCU benefits by insuring homes with an arbitrary outrageous rate. I picture a smug man, having recently graduated college with a MBA, literally conjuring a dollar amount out of thin air, trying to make a win for "his" new team by tricking and misleading homeowners. (RCU) Robbers Crooks and the Unholy. I hope he made his CFO proud, the little maggot filled, butt. Take a BBQ skewer to your eye and twist it, you deceitful wanks.

Use to be a good bank. Use to be very accommodating. Unfortunately since they have grown in size it…read morehas become a horrible institution to bank with. I have had nothing but bad experiences since 2022. I have finally been pushed over the edge I am leaving this bank and you should too.

From a home loan and Realtor perspective: 5-stars all the way...RCU and the Michelle Walling team…read morerock! What was a difficult transaction due to some conditions at the property, Michelle and her team kept our buyers (and us) informed and worked toward a solution every time an issue arose. Talk about teamwork! Jeremy King and Peg King Team recommend and have nothing but praises for Michelle Walling and the way she handled this loan. Every step of the way she was with us...from taking the initial application to funding and closing the escrow yesterday. Never did we hear "oh, we can't do it this way or there's no way RCU can do this loan". Yup, she worked until the buyers took ownership, and along the way answered emails and took phone calls during the day and also off-hours. She was able to get the buyers a great interest rate, too! If you want a loan officer who will get the job done in stellar fashion, start with Michelle Walling at Redwood Credit Union.

I have asked several times to not have my name and address sold to insurance companies by Community…read moreFirst Credit Union and, despite calls and letters, they are still selling my information. I don't want life insurance. I simply want banking that is not part of a large corporate banking system. It doesn't work to advertise community and then spam your customers. I will be taking my business elsewhere.

Community First is pretty awesome, as far as financial institutions - I mean, let's face it, banks,…read morecredit unions etc, they are all in the business of making money so of course we are second to that, but I would much rather be second that last like most customers are at other banks like Wells Fargo etc. I have a very unique Real Estate circumstance and Nick Garcia was able to help me through the process, managed my melt downs like a pro, was kind to me even when I was a tad (ok a lot) bitchy at times and is still nice to me after the process. Who can ask for better than that?!

Chase Sapphire Reserve Card: When we went to San Miguel de Allende in November, someone made a…read more$2003.10 charge on my credit card for hardware from Comer Neggler Company, which appears to be a Mexican provider of cleaning chemicals. I immediately cancelled the card and reported fraud to Chase. They "investigated" and 62 days later contacted me to say I was responsible for the charge. I have since three times challenged the charge. Each time they come back a couple of days later and tell me it's legitimate. I asked them how they decided. They said because the charge was made on my card. They have not called the vendor and asked for a receipt with a signature. I have complained to a state agency, a federal agency, the state attorney general, etc. I now have their attention at least. Next step is I am going to take Chase to small claims court and force a company representative to explain how they could go along with this fraud. Card holders beware. Chase is not a reliable partner. I am going to cancel this very expensive card; $700 per year fee, and for what? They don't stand by their customers. Take your business somewhere else. I would give them a less than one star if possible.

DO NOT USE THE DRIVE UP ATM!!…read more I was just told by chase bank that this atm is not managed / serviced by chase. So any transactions at this atm are not secure!

This bank ALWAYS has all 3 ATMs off after hours. Impossible to go late night or early before work…read more Considering that there arent many in the area you would think that they would keep at least one on. No point in going here after hours.

I'm very disappointed with the shortened hours the WF branches are open…read more It is painted on the doors they are open until 5 pm, but in actuality they are only open until 4 pm. If you work a 9-5 pm job, the branch is not available to these customers and this does not serve them well. If the advantage of banking here is having a brick and mortar building to do your banking, this lack of availability has created a lost of incentive to remain a Wells Fargo customer. The many on-line banks are becoming much more appealing plus their high yield savings accounts offer much more interest on your savings. After 35 years of banking at WF, not sure it makes sense any more.

I worked with Joseph Vitullo on home loan and the process couldn't have gone better. Not only did…read moreJoe work with me on getting me the best rates, he helped me tremendously in gathering all the paperwork required for the loan approval. Patelco went out of its way to adhere to my expedited timelines and make the process smooth and hassle free! Definitely recommend!

This is the first and only bank I have ever liked. Probably because they aren't a bank but a…read morecredit union. I can't understand why anyone would ever bother with these evil banks when there are options out there that are so much better.