Very Pleased...I have had nothing but exceptional customer service from the entire staff. When I…read moreapplied online, they called me I would say in an hour or so. I was able to gather the information they needed and took it in the next day. My initial visit to the office was my only visit to the office. It was quick, easy, and they were able to cover all the details I needed to know. The whole process was painless, and it was handled in a very professional manner. The whole staff is knowledgeable and able to help me even with my simple silly questions. If I needed to make an adjustment to my payment date or account info it's a very simple process. I have had no problems with this company. If you're like me and running out of options, their title loan is the way to go. I was offered a good deal (more than I was expecting) with a decent payment and its such a simple process. And there are no penalties for paying off early either, the interest is well interest. The sooner you pay it off the better. Im very satisfied and would recommend them to anyone.

Terrible I was helped by Arturo never again would I go here for anything. Level up your customer…read moreservice.

July 2nd at 11:45 a man named Fernando helped me. He was so knowledgeable and helpful and pleasant…read more His customer service was amazing and thats not something I usually associate with a bank. He was warm and friendy and seemed genuinely happy to help me. Ten stars for Fernando and his Five Diamond Service! Thank you for your help

I came and they skipped us because a lady was wearing fancy…read more I waited next to table and no came to serves us and than we seated our self. The manger looked at us and talked to her coworker about her day. After 5 minutes a lady comes wearing fancy and she went to welcome her and invited her to her box office . Than another lady came and I asked her why she skipped us ,she replied we don't know who came first . I feel disappointed knowing they skipped me and friend and been lied to about the reason.

Long story short - family emergency and I was out of work for 4.5 months to be hospital bed side…read morewith my son, which during that time my husband was let go of his job. I went to apply for a hardship on a couple loans in my name - towards the end I was informed that due to the fact my husband is on my auto loan, his credit card will be revoked. I said no, I will not go through with the hardship if that happens. 2 months later - NO hardship BUT my husbands card is revoked. I'm livid!!! So is my husband!! Now I'm being told that because I STARTED the process it automatically gets revoked. That was not mentioned until it was too late apparently!! My husband is SOOO ready to switch banks.

While most strong banks are paying 5.15% money markers and strong Southern credit unions are paying…read more9 month cds at 5.75% to 6.25%, Coasthills offers you 2%? Is that because they loaned money at 3% for years like the banks that failed? The Credit Union use to pay the highest, now they suck.

I recently opened up a small business and was looking for a bank to start my business account with…read more I was going to go with my big name bank to do my business banking in addition to my personal. I decided I would first shop the local community banks, as a local business owner, I wanted to give a community bank a chance. I called several banks in town and had yet to make a visit to any of them. Prior to visiting the branch, I received a handwritten post card from Community West Bank congratulating me on my new business and inviting me to give them a chance. After a phone call and a short meeting to visit the bank, I found myself opening up my account with them. The branch manager met with me, introduced me to staff. Discussed my budding business and my plans for the future. I got a great hometown feeling from the branch and felt secure in opening my account there. Thanks Community West Bank!

Hands down, the best bank customer service in the entire Santa Maria Valley. I have/had accounts…read moreat BoA, Wells Fargo, Rabobank, CoastHills, and Chase. NONE of these banks have anything on these guys. Almost no wait to get assistance with a rep. NO teller counter. You sit down at a desk, one on one with your representative. I have had accounts there now for 7 months. In that time, I have had to wait maybe 3 times, for under 5 minutes, seated. I usually go to the bank 3-4 times a week, as I am a business owner. The atmosphere is relaxed. Coffee and snacks as you walk in. CWB has attentive and knowledgeable reps who get to know their customers names, businesses, and lives. They do both business and consumer accounts. My husband and I were able to secure a commercial real estate loan through CWB after our previous bank, BoA (who we had banked with for over 7 years) would only approve a loan for HALF of the amount needed. In this case, local IS better. I currently have all of our business accounts at CWB. And due to CoastHills choice in making all of the their remodeled locations impersonal with no tellers in the lobby (see AG and Nipomo), I am considering moving all the personal accounts here as well.

Please do not use them for home loans / refinancing a home / refinancing home. We had a terrible…read moreexperience with Yolanda Zavala. She was very unprofessional and did not communicate the process in timely manner. We just want to let others know so they won't waste their time like we unfortunately did.

My Employer banks with BoA and I usually go in and deal with the Tellers going at a snails pace,…read morebut now I am even more flabbergasted at BOA stupidity!! My employer gave me a check for petty cash written to me as the payee and they would not cash a check written from their own bank without wanting to charge me $8. WTF??? They told me that to get around the fee, the company should write it to the payee of "Petty Cash" ARE YOU SERIOUS?? Then after speaking with the teller, then Customer service manager and finally the branch manager, they were going to cash it just this one time!! Like they were doing me a favor! BOA is a joke and an example of how to alienate your customers. My Company is now talking about switching banks!!

Beware of this bank of America. The ATM machines take your debit card and don't give it back. I…read morewish I was joking but it really happened. How embarrassing for Bank of America. This is why I cancelled all accounts with them.

It's time for a 5 star review. Generally people hate banks due to the wait times and because they…read moreexpect the bank to help repair their finances which is in shambles. I had to wait a little bit as I didn't have an appointment but they took care of my needs. Nothing to complain about here.

Horrible, I was in line for about 25 min, I was the next in…read moreline since I got there, only 2 tellers. They never greeted me or the customers behind nor be courteous and say will be with you in just a minute. They need to hire more people or something

We went in and were able to cash our checks and get on the road easily , the cashier was pleasant…read moreand helpful

As a realtor, I have the opportunity to interact with various financial professionals, and my…read moreexperience with SESLOC, especially with Isaura Moran, has been nothing short of outstanding. Isaura, a loan officer at SESLOC, has been a pivotal figure in facilitating a smooth loan process for my client. Her professionalism is exemplary. Her deep knowledge of the loan process, combined with her ability to clearly communicate complex financial information, made the entire process transparent and easy to navigate for both myself and my client. What sets Isaura apart is her ability to personalize the service. She was not just another loan officer; she was a partner in the process, ensuring that all the financial aspects were in perfect alignment with my client's needs and circumstances. Her patience and willingness to go the extra mile in answering our queries and providing tailored advice were immensely appreciated. Her friendly approach and dedication to her work reflect greatly on SESLOC's commitment to customer service and professional excellence. Working with her has been a seamless and positive experience, transforming what is often a stressful journey into a smooth and successful transaction. I highly recommend SESLOC, particularly Isaura Moran, to anyone in the real estate market, whether they are buying their first home or are seasoned investors. Her expertise, coupled with her client-centered approach, is a true asset to any real estate transaction. Thank you, Isaura and SESLOC, for your exceptional service and for playing such a crucial role in my client's successful home buying journey!

today, my experience was past professional with teller Adriana. She asked way too much personal…read moreinformation and took way too long at the teller. I have reported this, but I have not yet heard back from Sesloc. I find this prying into personal information a not making a conversation, but distrust worthy. it should not take 10 minutes to make a withdrawal. Maybe it was 20 minutes. Plus this worker was sick. She should not have been at work at all. She also tried to force cashiers checks on me and that's not what I asked for. Since no one has called me back still I would like someone to call me back. After this review, you definitely know who I am.

I've done banking at that location for a while. I've had a great experience although corporate has…read moreeliminated many teller positions making it harder to give great customer service. 5star

Shannon needs to be taught customer service she is extremely rude and the service is terrible. She…read morestated she was branch manager. Mechanics needs to do better