Convenient location, nice staff, they know me. Highly recommend. I started to bank locally after…read morethe big corporate systems did not protect me at all during a short sell and malign effort to take funds out of my account. Tri counties has been relational and operates with integrity as far as I have experienced so far.

Thank you for the follow up and help Great customer service…read morefrom the branch and fraud department

My boyfriend and I went into here cause he needed to cash a check. the check was from target and…read moreonly a piece of paper, we'd already gone other places and no one could cash the check, including target nor help beyond, or was willing too. the two front ladies at the desk on 7/17/25, were extremely nice and helpful, and didn't try to stop helping one time. She managed to get the check cashed for him manually when every other place would've denied. we had the blonde lady helping us mostly, and she was seriously a genuine nice person! My boyfriend and I would definitely recommend this place for their service and generosity

They are very professional and have exceeded my expectations for customer service on multiple…read moreoccasions. The staff is very friendly and they offer a variety of different services and easy bill pay. The store stocks cold drinks and snacks as well it makes it easy to grab a quick bite between errands.

Emily was very helpful and helped me in what seemed like under 10 minutes! I would definitely…read morerecommend coming here for a loan if you're in a jam!

The customer service is amazing. They are so helpful and friendly. Professional too. I 10/10…read morerecommend! Ella is absolutely amazing!

Manager is super amazing when it comes to customer service!! She makes getting a loan super easy…read moreand less stressful. Paying off the loan is even easier too. Why? Because she is very knowledgeable and understands that in being a manager means knowing about the business and it's products, and she delivers that with customer service with 200% customer satisfaction!!

Slowest place ever, I wait one hour to get service and it took them another hour to give me the…read moreservice. They should inform about their lunch time somewhere.

Well the people were extremely friendly and very nice. The whole industry is very very shady. It…read moreverges on being Criminal. They will tell you one thing and do another. They undervalued my car by nearly $2,000 claiming some black book website. Yet to other places quoted me $2,000 more. The only reason I went with these people is because I don't trust the internet to do big business or amount. This is the only place in Redding that you could actually go in make a payment and get a receipt in paper. Just had a very bad experience. Wanted to pay the first payment ahead of time. To avoid 30 days of Interest. Well they refuse to take my payment saying that some Law. Requires you wait 72 hours before you make the first payment. That's bullshit I looked up the case laws on this type of loan and there is no such law. They are just trying to get 5 days of Interest out of me. As they are closed on Monday for a holiday so will be five days before I can make my first payment. So be aware that these people are not your friend they are there to take you for as much money as you can. If you have to take a loan like this please pay it off early. Try to figure out a way. To make payments ahead of time. Ask for example in my loan the payments are 417 a month. Yet only $22 goes to principal. Therefore 380 something goes for interest. So pay it ahead of time and you won't have to pay that interest. We got this loan because I'm going trying to pay off my pre-funeral needs. I have no family and I don't want to be buried in some unmarked Mass grave in my local town. I want to be buried at Sea and it cost more. Very disappointed in this company will not get another loan from them again.

From the owner: Turn your Car Title into Cash!…read more Lots of places will give you a title loan, but at Fast Auto & Payday Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Fast Auto & Payday Loans gives you fast approvals, great service and you get to keep your car.

This review is for Tammy Padilla! She was extremely helpful…read moretoday with my debit card replacement! Her customer service is 5* and she is extremely kind and gracious! I usually dread coming in here when I'm in town and she made my experience so easy today and her genuine conversation was awesome! Thank you Tammy! And happy birthday to your dayghter has a great party tomrw!

Just received a notice that "Bill Pay" was unavailable until 7pm. DREADFUL SERVICE as if their…read morecustomers have to be on their schedule!

This banks customer service is pretty good. Always willing to help me immediately with opening…read moreaccounts on the spot. The downtown location is a nightmare though and has made me question closing all my accounts all together. My only other criticism is their app isn't great but I've heard that may get updated soon with the upcoming changes.

We bought our car, and Member1 held the note, we got the care 10 months ago and we had made 9…read morepayments meaning 9 months car payments. We found out today that somehow Member1 doesn't count that as car payment, if we pay early they put that towards the principle not monthly payment. It is confusing cause when we go in and make the payment, we told them I am making 3 months payments and then today......they said we put those towards your principal and you need to come and make your monthly payment......What!!!!! Excuse me but if I am making car payments I am making car payments, you put it towards wherever is your job.....BUT !!! Do not call me and tell me I need more car payments when I already PAID you Member1...... I should call and inquire this to the Feds and see what they have to say about it???? Cause this doesn't make sense at all !!!!!

I've been with US bank for over 20 years and I am very unimpressed with this branch, 20 minute wait…read morein line to be told there is nobody available to do a wire transfer, when gentleman that did a transfer for me 2 weeks ago was sitting at his desk, so the teller set up an appointment to do the transfer with HER the following day.

All I can say is WOW and not in a good way. First off let me say that I've banked with USB for over…read more20 years and have loved this location. NO MORE! Once the "old timers" all left, this place went down the crapper literally. Incredibly rude teller by the name of Ian! God, learn some customer service skills and greet your clients already! No hello, no thanks, just an attitude the whole time. Insanely slow and can't count worth a darn. Tried to short my deposit several times! Can we say needs some training!!! Closing my accounts ASAP as this was not the first rude interaction with this location and this is unnecessary and uncalled for. No need to treat your clients with an attitude especially during these difficult times. All I can say is go elsewhere unless you like a side of attitude with your daily banking!

Avoid this branch like the plague…read more I withdrew a large amount of cash for a vehicle purchase and the teller, Kimberly, shorted me $300. I have no way of knowing if it was purposeful or accidental, but I do know that it's upsetting that my bank can't get something right that should be elemental. She counted the money in front of me using a counting machine with a digital display. She ran it through twice, saying: "The machine may make a mistake once, but it'll never make the mistake twice!" If only. The digital display showed the right amount, both times, and she sealed the money in two envelopes. When I got home, I counted it. I counted it again. And again. I got two other people to count it, too. Each time the same result: I was short $300. I've never had anything like this happen. The shadiness, or, at best, incompetence, is extraordinary. And costly. To me. I filed a complaint with the main WF customer service team and if it's not rectified this bank is going to lose yet another customer.

i called customer service because i couldn't access my card ( the only money i have) because of…read more"maintenance " that i was not notified of( which also lasted from 9pm -6pm the next day ) waited for 20 min got hung up on called again got tossed to someone who wasent even the right department, -10/10 fucking ridiculous. they couldn't even turn my card on from their end. DONT BANK HERE