This is a review on "Hydro Solutions' Heat Pump Team and Program":…read more This summer at the suggestion of a colleague, we reached out to Hydro Solutions to learn more about their Heat Pumps for our cottage in the Laurentides, and found the representatives at Hydro Solutions - Ortencia & Ersulia - to be an excellent educational resource on the advantages of Heat Pumps and on why Hydro Solutions' Heat Pump program made sense for us. The fact that we had multi-lingual support in English, Spanish or French by Ortencia & Ersulia also enabled us to ask technical questions in the language that was easier for us to understand. The representatives answered all our questions, and stayed in touch throughout the process helping with any additional concerns that came up. The system has not yet been installed because during the high season & the recent heat waves, they have about a 4 week installation waiting period, but knowing that we can reach back to them if we face any issues with the local partner installers gives us peace of mind in this project. Suggestion: Only 1 process suggestion we would have for Hydro Solutions Senior Executive Team, and I think it has been touched upon by several other reviews here. Hydro Solutions' customer support team; their heat pump products and their monthly financing program are on target and have enormous potential in the current market environment. However, I would strongly suggest that they develop and closely monitor a very "real-time" clear and strong on-going quality control/evaluation of their chosen local partners/installers; one that includes online local partner evaluations sent to Hydro customers every step of the process. Hydro Solutions senior executive team may have all the right pieces to have a huge financial success with their Heat Pump program offering, but the highest risk to that success is in insuring the on-going highest quality and loyalty of the local partners/installers' follow-thru with Hydro Solutions customers. Thank you again to the Hydro Solutions team, and specially to Ortencia & Ersulia for all their great help in this project.

Poor service. I took a day off work for nothing. They could not replace my water tank situated on…read morethe second floor of my condo. The technician was not qualified to shut the main valve. I had to do it for him. He also did not take the time to wait until the water from the pipes emptied. He asked that I call a plumber to install a valve first. I cancelled and made other arrangements with a plumber instead. FYI....They are owned by Brookfield.

I called Rochon at 9:30 on Friday morning before a long weekend to try to get a new hot water…read moreheater installed. By 10 o'clock, the company called to say that somebody would be at my house before lunch. At 11:30, I received a call that he was on his way. By 1:00, job was complete. Very impressed with the service that I received and would definitely call them in the future.

I have always had good,prompt service from this family enterprise. The prices are competitive. I…read morehave used them for various plumbing problems in my home and the work done has always been of very good quality. I recommend this enterprise to anyone with plumbing problems. I have never used them for heating problems, but I'm sure they are just as qualified in this area.

Service is excellent! James is knowledgable, patient, he inspires trust, service cost is…read morereasonable, and he delivers with a smile. I definitely recommend NDG plumbing and heating to anyone who needs a plumber.

Had a leaking faucet that needed replacement. The faucet was replaced promptly and without any…read moreproblems. I would highly recommend this service to anyone!

I have to say I was verry satisfied with McHenry plumbing,…read moreThey did a great job, verry profestinaol and polita. they took good care on preparing the work area and when they where finishe you could not tell that there was work that had been done. I would recomend them and I would call on them again without any hesitation. Philippe Crepin

Prompt service. Friendly, knowledgeable. Did a great job. We would highly recommend plomberie…read moreMcHenry.

Extremely expensive. The guys that came to install my new gas fireplace chatted and joked around so…read moremuch on my time. When my contractor checked the jib he found the box poorly installed

Awful plumbing service and worst office management with arrogant, rude personal. The first time you…read morecall they may appear nice but that's just to rope you in. They are neither nice nor professional and their level of expertise is very low. The one star I'm giving is for the first plumber who installed a faucet. He was lovely. But, the second job done was just to fix a leaking overflow value, that they built up into a $450 job by saying my backflow value was not up to code. Now their new part is leaking and the kitchen faucet that was previously installed is making a knocking sound. They refuse to say it could be their responsibility and told me I'd have to pay for another service call. I did make an appointment to deal with the leak. They made the appointment for late morning/early afternoon and then the rude secretary called at 4 PM to say they wouldn't be coming at all and the next appointment would be in three days. She actually said "Shit happens." after I responded that I'd rearranged my work schedule to respect the appointment we had and that they should, at least, come the next day. I'm better off starting over with any other plumber in Montreal. You'd be better off never calling Normand Plumbing.

Consulted with Alex, who went above and beyond in assessing our needs and making recommendations…read morethat were in our best interests. He was patient in explaining what services we did and importantly did not need, and was one of the most honest and non self serving businesses we have encountered recently. Highly recommend this company and ALex. GT

From the owner: At Montreal 5 Star Plumbing, we pride ourselves on being the go-to plumbers for Montreal, Laval,…read moreand the surrounding South and North Shore areas. Our team is available 24/7 to handle any plumbing emergency you might face, ensuring that help is always just a call away. - Drain & Sewer Cleaning: Specializing in efficient cleaning services to prevent and resolve drainage and sewer issues. - Clogged Toilet Solutions: Expertly handling all types of toilet clogs with prompt, effective service. Advanced Video Camera Inspection: Utilizing state-of-the-art technology for accurate diagnosis and inspection of plumbing issues. - Main Drain Unclogging: Skilled in resolving blocked main drains to restore your plumbing system's functionality. - Bathtub & Shower Unblocking: Ensuring your bathing facilities are free from obstructions and running smoothly. - Sump Pump Services: Offering both installation and repair services for sump pumps, an essential for flood prevention. - Insurance and Inspection Reports: Providing detailed reports for insurance claims and routine inspections. - Root Removal in Main Drains: Effectively clearing roots that can cause major blockages in your plumbing system. - Sink and Faucet Services: Expert installation and repair for all types of sinks and faucets. - Dishwasher Installation: Seamless integration of dishwashers into your kitchen plumbing. - Water Heater Solutions: Specializing in the installation and repair of various water heaters.