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    Chase Bank

    2.5 (15 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    8 months ago

    Helpful 10
    Thanks 4
    Love this 5
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Absolutely fantastic place to do business staff is up-to-date and the line is fast and easy. No question X keep on rocking.

    Helpful 0
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    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Randy P.
    110
    91
    31

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 2
    Photo of Victoria H.
    133
    138
    81

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    12 years ago

    Great customer service! Except the many many fees for this and that.

    Helpful 1
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    Love this 1
    Oh no 0

    6 years ago

    Spoke to Abby from office and was able to steer me into the right direction as far as my loan needs. Thank you !!

    Helpful 1
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    9 years ago

    Helpful 0
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    Photo of A.N. M.
    126
    50
    29

    10 years ago

    Helpful 0
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    11 years ago

    Helpful 0
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    10 years ago

    Helpful 0
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    Desert Financial Credit Union

    Desert Financial Credit Union

    (3 reviews)

    DONT COME HERE...Terrible service if I could give them zero stars I would because not even one…read morestart they deserve...they all have a terrible attitude. I didn't see one simile. They take forever to attend a person and there were three people at the front and not one decided to attend me. This place has one start and it has a good reason for it. Just please DONT COME HERE!!

    Might be the WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE!!!! All Hell Broke Loose. MUST READ…read moreTHE ENDING. Got a 39 dollar check from my dad for my birthday. Yeah it was a gag check since I turned 39 years old today. Well I just happened to be right next to Desert Schools at Walmart so I figured I would go over and cash this check to spend the cash on my birthday pizza lunch. (big mistake) So Carlos Sr and the little one head over with me. Right away I notice the line is very long. At least 20 people in it. So I asked the information kid working the front if there would be a problem cashing this Desert Schools check since I don't have an account. He said no problem since my dad is a Desert Schools member and it was a Desert Schools Check. I doubled checked, because I am 39 years old and been around the block a few times. I said I don't wanna wait in this long ass line then told I am screwed when I get up there. He said dude you are good. So I waited. And waited, and waited and waited. 45 mins later I finally get to the window. Lady says she is closed. So I waited some more. Finally another young kid takes me. Takes him about 5 mins to figure out what the fuck he was doing and finally says yeah we will cash it. So at this point I am 50 mins in. He then says it will be a 5 dollar fee to cash the check. I lost it. WHAAATTTT??? 5 bucks to cash a fucking check that is your check?? Come on. I said forget it and left. This is when it gets fucked up. As I was walking out I see the kid and I say thanks bro for wasting my time. I asked you if it would be a problem and you should have told me they would charge me 5 bucks to cash a damn 39 dollar check. He couldn't even look up from his cell phone. He just fucking blew me off. I was like dude I am fucking talking to you. Put your fucking cell phone down and look at me damn it. So at that moment another guy who works for the bank comes over and starts defending this dip shit. He was like he told you it wouldn't be a problem and they would cash it. I was like yeah for 5 buck fee. Nobody told me that shit. I wasted an hour of my life. I said if 5 bucks is nothing to you assholes then reach in your wallet and you pay me 5 bucks. They of course didn't. They just looked at me with this dumb shit dumbass look on their faces. I was furious and just left after screaming at 2 complete dumbshits. Seriously these guys were so dumb I am shocked they are even employed. So word of warning. If you ever take a Desert Schools check to cash at their own damn bank. They will charge you a fucking FEE. At least I told you and you won't waste your time like I did.. Just deposit that shit in your own bank account and avoild these fucking morons.

    Wells Fargo Bank - The Lady who lied to my face at this specific Well Fargo Location. She wouldn't give me her name. I have video as well.

    Wells Fargo Bank

    (11 reviews)

    March 5th,2025 the so-called Supervisor at the 7630 W Thomas Rd, Phoenix, AZ 85033 location called…read morethe owner of a company that I received a check from to Verify it was legitimate. When she came back to the window after seeing her on the phone, she told me she was unable to verify the information. I ask her who did she speak with, she stated she doesn't know. I ask if she spoken with Jeff and she mumbled something I didn't understand in spanish. I ask what's next & she replied that she can't cash the check. I call Jeff on Speaker because she did not know I had his direct# I let him know & in front of everybody he said he did verify the check. He yelled his complete name where everyone can hear. She still was saying she couldn't cash it, so I ask to speak with a supervisor out loud in front of everyone including the other employees, & she says I am the supervisor! Jeff is still yelling on the phone that he did verify the check, & saying he is both the maker & account holder. The other staff ask me to lower my voice & I said I'm not going to lower my voice because she's lying, saying she was unable to verify the account when it was verified. She said let me check again after me calling her out, & says after checking a second time on a different "System" I was able to verify it. I said how convenient! I don't know what all the extra scribble she wrote on the check was, but she sure was writing on it. I wonder why this lady had a problem with a Black man trying to feed his family. She wouldn't give me her name however she worked this day: 03/05/2025 between 3:30pm-4:30pm At this location: 7630 W Thomas Rd, Phoenix, AZ 85033 She was a lot more unprofessional than I have time to type. I know what she was trying to do you hateful liar

    Daniel Sesma will LIE to you about how to bank with them. I wouldn't trust them, please save…read moreyourself a headache and go somewhere else. They don't own up to giving you misinformation that can cost you money, literally. It's a shame because I had been banking with them since 2011. If it wasn't for my direct deposit, I would cancel everything within a heartbeat. But, take your money elsewhere. I wish I had.

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (5 reviews)

    Worst branch management ever. I go to deposit change that I rolled by hand, and Orlando Gomez say I…read morecan't put money in my account. Says he does have enough room to accept my money im putting in my account. I then say let's do as much as you can. I ask if I can watch him count my money, then he says no(what?). They start counting my money and I try to watch and he tells me to back up and that I am trespassing (trespassing while you count my money be hind the counter?). Then i tell him he has the worst customer service i have ever experienced at my bank in 22 years of banking with chase. He then says I need to leave, so I say, "give me my money." He then drops and destroys the bag I had the money in. The change breaks out of all the rolls that I spent my time rolling up. He say he won't roll it back up and then refuses to give me his name or manager number. I leave after he destroyed my private property and have to spend 3 hours re rolling all the change he broke open. I make a formal complaint about him. Then the bank closes all my credit cards and accounts with out reason or explanation. He gets away with treat people terribly and I get to get a new bank. I hope one day karma finds him and the bank. Stay away from this terrible place

    Wow. I never been angry at a bank like this. Just because I withdrawn a huge amount of money they…read moreheld me for 30 minutes. Crazy. I gave 3 identification verification. I even gave my acct number and even pin if needed. Jesus. The manager such a pain. Will never come back. I almost closed my account today. Pff.

    Chase Bank - banks - Updated May 2026

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