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    Chase Bank

    2.3 (16 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    3 years ago

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    7 years ago

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    7 years ago

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    2 years ago

    do not go here. unable to use atm outside of branch hours of operation. such a waste of time

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    5 years ago

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    6 years ago

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    7 years ago

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    Capital One Bank

    Capital One Bank

    (16 reviews)

    I want to make all customers and future customers know about the predatory ways of Capital One…read moreCredit Cards. Apparently I wasn't notified of my $39 membership fee in January and was then assessed a $25 past due fee plus interest. In February I was assessed $45 fee plus interest for non-payment. When I was sent a notice from Credit Karma that my credit score dropped 40 points, after having a perfect payment record for the last 10 years, I called Capital One. The young lady got the fee and interest removed for February, however they would not change my credit report nor remove the Jan charge. We are talking about $39 membership fee, for a card I don't use and have had for years. Why don't I use it, because the interest rate 28%. Capital One has no one to speak to except the one person I spoke to on the phone and no Sr manager to speak to. This is pathetic customer service. I have two bank accounts, another card with them and this is how they treat their customers. Oh and if you want to complain to their credit dispute department, you have to send all your personal identity information by US Mail for them to even review it. If you aren't getting the message about how much Capital One sucks, I hope you do now. Closing accounts just makes your credit score worse....

    Impeccable, extraordinary, infalliable, inspired…read more That is what the customer service is here. The last time I walked in, I was immediately greeted and was let known that someone was going to help me immediately. The concierge said that he remembered me... which might be true... although I go in to the bank very very rarely. He started conversation he was just so nice. I ended up telling him what I needed ( a replacement check card). While his other associate was busy with a customer, he got the checkcard ready and sat me down to wait. He expedited the process for the associate one I got to him. Just a really kind man. The associate helped me quickly and efficiently. Which was good, cause I had a party to be at and I had no idea that my checkcard was cancelled due to suspicious activity. Overall the customer service at this branch is 5 shooting stars. They obviously care alot about their customers, and it shows in everything they do.

    Chase Bank - banks - Updated May 2026

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