EJ Min helped us set up our new bank accounts. She was lovely and really helped us feel comfortable…read moreand informed with our decision. I am looking forward to working with her in the future.

There's no tellers here. Make an appointment online even if you need something simple like getting…read morea new card for an existing account. A joke.

Marco did a good job providing FREE Notary Service for us!…read more The environment was great and people were friendly too!

Ms. Lowie Cheng at First Tech Sammamish branch is professional knowledgeable, and very kind helping…read moreme. appreciate her services.

This location is in the Safeway and has the best hours EVER. They're open later on the weekdays…read more(until 7) and they're also open on the weekends - Sunday included. I cannot count how many times their hours have been a huge lifesaver because we're out running errands and I need to deposit a check and get cash. There is also hardly ever a line at this location, so I'm in and out quickly. The tellers here are really nice and quick. They'll chat with you if you want, or they'll wish you a happy day/evening/weekend and you're on your way to your next errand. Definitely a good experience each time. Between the convenience and the customer service, this is probably the branch I bank with most often.

THE best local branch you'll find!…read more The staff is outstanding, helpful and totally professional. During the recent snow, most of Sammamish was not drivable. The staff walked to get to work. Some, almost 4 miles. Though I have had frustrations with WF in the past, this team led by Kyle, has made a happy customer out of me. Bravo!

It has been my experience that both the Chase Bank in Sammamish, and JP Morgan have been extremely…read moreprofessional and easy to deal with. I have had only a few issues with either institution and, in my experience, they have been resolved quickly, easily and to my complete satisfaction. My personal account at Chase Bank, as well as my business account, have worked seamlessly and with a very high degree of accuracy with my JP Morgan Wealth Management account. I couldn't be more pleased with my association with JPMC, and am happy to recommend either, or both entities.

I feel bad for the last review posted and I hope it got solved…read more We opened an account this year. We feel that they care and take the time to answer any questions. I have come to the bank to deposit money and I don't have to wait long because there is always someone that comes out from their desk and takes care of you. We have better experience here than our primary bank. Thanks!

Although I've banked with Chase for years, they don't have branches in Philly where my son is now…read moreat school so needed a local account for him. Nicole at the Bank of America Pine Lake branch was very helpful in suggesting a good account and also to establish credit with a secure credit card for my son. I have had credit card with B of A for some time and like their online banking services so I'm pretty sure it will be a good experience from here. Thank you for the good service today.

We came to this Bank of America branch to have Fidelity documents notarized. After introducing…read moreourselves and presenting the documents, the notary simply said, "I am not comfortable," and refused to help us--without any explanation. We were left confused and frankly unsettled. There was no clear reason given for the refusal, which made the experience feel dismissive and unprofessional. When the manager came over, instead of clarifying the situation or offering a solution, we were told: "She is not comfortable, so please use another BofA branch or the public notary across the street. This is a courtesy we offer--we don't have to offer it to you." That response only made things worse. We went to a public notary across the street and were treated with respect and kindness--exactly what you would expect as a customer. Because of this experience, we are closing our accounts with Bank of America. I would strongly recommend saving yourself the frustration and going to a different branch--or even a different bank altogether.

I was running into so many issues with the Issaquah location with my old account. I decided on a…read moreTuesday evening right before it was 4:30 pm to give them a try. What a Godsend this location was. 1. Jesse and Dana - amazing. 2. Truly what customer service is. They made sure to call their corporate headquarters and figure out with their fraud dept why my old account was still stuck in limbo for the last 72+ hours. I walked in and told them I was incurring late charges on my credit card because my mobile banking was disabled. What an amazing team. They were able to get everything and I mean EVERYTHING done in not even 48 hours to be exact. I think it was more like 32 and that's only because I am giving their team the refresh of overnight system reboot or whatever. I love this branch. This is my go to now going forward for anything that I have with US Bank. The BEST one in all of this area that I have encountered. Super love and would give 10 stars if I could.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I always get great service and helpful information at this location…read more Thank you Kristi for always being a kind and helpful person. I wished more banking institutions had people like Kristi. Hopefully management there recognizes your excellent service and excellent attitude,and work ethics. I can't say enough great things about this bank branch and Kristis help. Thank you!

Love the personnel at this branch! My relationship manager is such a gem, very professional,…read moreoffers a wealth of good suggestions on what I should consider doing for maintaining financial health. Monica Passion is her name. All the tellers and the manager are very customer service oriented.

They don't have "tellers" anymore and put you in a waiting area to sit down and then they can't…read morekeep track of who is next. Then you go see a banker in a cubicle. If they remodeled to improve the bank experience, it did not improve my experience. Just made things slower... Also they open at 10am...prefer other banks that open at 9am.