Extremely satisfied! I was able to open a new account in just less than 30 minutes. Staff were very…read morehelpful. The bank is much bigger than the other TD bank around the area and it's conveniently located near my place. It's just right off RT 17 and has a lot of parking spaces.

Good TD Bank branch. Plenty of parking. Good access. Close to Rt 17 and intersection. Always…read morefriendly helpful staff.

I like Wells Fargo bank. I have never had a problem with any one of their…read morenumerous branches that I use. I mainly deal with the Rutherford, N.J. office. They have always been very helpful with my personal banking needs. When I lived in Pennsylvania the Milford, PA. branch was the same way. Never a problem, always would go out of their way to assist. What else could you ask from a bank?

The best branch in the area. The manager is very helpful and…read morefriendly. It was closing time and we needed a new card and to open up a new account and he did both. He took his time and had us out of there quickly.

Today I met with John Kim regarding my sister's estate account. I could not be more satisfied with…read more the service I received from John. From the first moment he was polite and respectful of my sister's passing. He worked with me for 1.5 hours until all my questions were answered and helped navigate me through the inheritance tax issue at hand. John is commended for a job well done!

Huge branch with one teller. They want you to do all your banking electronically and remotely…read more They closed the drive up . Plenty of parking.

There was a misunderstanding on my part. They people at the bank were very, very kind and helped…read morewith the situation. They understand and kind.

The biggest den of thieves in the banking industry. They charge you to close your account. They…read morecharge you for a lost passbook that was never sent when the bank changed names. $60 to close an account worth $150 that I've had there for 45 years. Not out of choice, but because of their insane charges. Better to keep your money under the mattress.

This is a shout out to a wonderful teller named Poonam Makhijani…read more We were at this branch with my 93-year-old Mom trying to open an account with a young women who was inept to say the least. Poonam immediately noticed that my Mom was struggling being out of her element, walked over and went out of her way to make her feel comfortable and included. She took the time to speak directly with my Mom, showed genuine kindness and patience, and made what could have been a difficult experience a little better. Her compassion and willingness to go the extra mile truly stood out, and I wanted to take a moment to recognize her wonderful customer service. The reason for the 2 stars, the overall experience with opening a new account at this particular branch was horrible.

I just simply do NOT understand these people that give 1 star reviews because it wasn't sunny that…read moreday or they woke up on the wrong side of the bed. I have been banking here for 5 years for personal and business reasons. And this branch is a 5 STAR branch. They are simply that good and helpful hands down. Go to NYC branches so that you can see bad costumer service 1st hand, this branch is simply not it! Keep up the great work Chase of East Rutherford!

Great branch of BCB Bank . Phenomenal staff . Some of the stars here are Josephine, Kathy and…read moreMichael! Top notch customer service. Attentive to customers needs.

They are so slow ; no matter how long the line is , they one have 2 people working .They have no…read moresense of customer service!! It is my last time going to this branch!!

So bad. Very understaffed. Every time i go i spend more than an hour either on the teller line or…read moretwo hours waiting to talk to a desk banker. I avoid this place

Always slow service. Who could be three or four people behind the counter and no one is addressing…read morethe people online. They never say "be with you shortly" or anything. Nothing is said. Many times I just walk out tired of being ignored.

I like this place. SERVICE is very friendly, and the food is prepared very well. It's a little…read morepricey, but that's to be expected when you're in East Falls Phila.

For one one of the things that they can improve is make sure that their staff is informed about…read moretheir products... Every time you call no one ever knows anything I've gotten so much misinformation it's ridiculous. I took my money out and went elsewhere and then when I called about interest on savings account, I was told about a high-yield interest savings account so I took all the steps so I could transfer money back into Kearny federal to find out they didn't have that! Two different people in the same location told me that they had that savings account option and then when I actually try to do it, I was told oops we made a mistake... Really a Bank makes a mistake. Oh no that's why I took all my money out of Kearny and I don't care now if they have 10% interest, I'd never put it back again... They really need to up there staff education on their own products... Not to mention that their online banking is very antiquated... They only got it a few years ago I think for years they didn't have any online access when everybody else has been online for a few decades

I switched to this bank a few years ago because they offer interest earning checking accounts. I…read morelike Kearny, and this particular branch, because it reminds me of how my local bank was when I was younger before all the big banks took over the little guys. There's a much higher level of personalization in the services provided here. The operating hours may not be as great as TDbank but the level of service is worth coming here.