Communication is key and they are the best at it. Professional and extremely knowledgeable.read more

Scam, aggressive sales tactic to get all of your info and i've tried working with them 2x. I gave…read morethem the benefit of the doubt and both times horrible experience

The bank staff is exceptionally friendly, knowledgeable and helpful. They always go the extra mile…read moreto assist customers.

Good local bank with friendly personalized customer service. Always a pleasure. Been banking since…read morethe early 1980's. Many branches on Long Island and NYC.

I mostly use the ATM drive through here, but have gone in a few times for in person services which…read morewas always a good experience! It's a very tiny branch, so I'm sure they have some lines sometimes inside, but the drive through usually doesn't have more than a one or two car wait.

The Northport branch is probably one of the nicest TD's I've seen..which is weird to say in the…read morefirst place considering they try to build all of the locations exactly the same. Though, because Northport has strict building/design regulations, TD Bank put some character into this location so it would blend into the historical background that is Northport Village. The branch overall is always super clean, quiet, orderly, and has competent/friendly bank tellers and customer service representatives. I've been banking with TD / Commerce Bank for over 7 years and still think they are "America's Most Convenient Bank".

Worst branch ever , went in today to open an account for my son , they only had 1 person who could…read moreopen account , she was helping someone who was obviously a friend of hers , and was having a personal conversation for much of the time (it appears she did open an account but it could have been done in much less time and would have if the TD Bank rep was competent , I overheard she was leaving for another job during the person conversation with her friend but it looks like she checked out early , would have been nice if one of the tellers spoke up but it seems no one cares at this branch , was my first and last encounter with TD bank

Great experience refinancing my car!! Quick and easy! A…read morehuge thank you to Dawn Rubino!!

Outstanding Member Service Experience with Cassidy Pinder I had an exceptional experience with…read moreCassidy Pinder, Member Service Representative at Jovia. From the very beginning, Cassidy was professional, knowledgeable, patient, and genuinely committed to helping me. She took the time to listen carefully to my concerns, explained everything clearly, and made sure all my questions were fully answered. What truly stood out was her positive attitude and attention to detail. She went above and beyond to ensure my issue was resolved efficiently and that I felt confident and supported throughout the process. Her customer service skills reflect excellence, empathy, and true dedication to members. Cassidy is a tremendous asset to Jovia, and interactions like this are exactly why I trust and appreciate this institution. Thank you, Cassidy, for providing such outstanding service!

I got a new card easily. I was able to get my money out easily. There was no wait and my financial…read moreassistant helped me with all my needs

Terrible customer service!!!!!!!The financial advisors make appointments and leave you waiting by…read moreyour phone for hours. I have had an account there for 10 years. I never bothered anyone for all these years. At the beginning of December, I reached out to find the answer to 3 simple questions. It's the end of December, and I still don't have the answers. The financial advisor of the account is of no help whatsoever. BEWARE!!!! The customer service at the East Northport Chase Bank is AWFUL!!!!!! The financial services are atrocious too!!!!!

3 weeks ago went in to close my wife's lock box gave them my power of attorney signed the…read moreappropriate forms and was told they will reach out to there locksmith and sent up a time to meet its now going on the third week and have heard nothing back tried e-mailing the rep that is supposed to get this locksmith and never received a response back absolutely terrible service and communication